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Contact & support

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Residential Services FAQs

Frequently asked questions about our residential wheelie services

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PayAsUGO

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WMGO

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Address not showing

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Relocating

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Change of bin size

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Missed service

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Cancellation

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Payment options for invoices

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Account Transfer

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Collection Dates

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Miscellaneous

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Missing, stolen, damaged or rogue bin

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Commercial Services FAQs

Frequently asked questions for our commercial services

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GOBiz

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GOBuild

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Commercial Orders

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Commercial Service Questions

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Commercial service changes and suspensions

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Commercial invoices and charges

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Contact Us

Fill in our send us a message form and we will get in touch.

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Get a quote

Our team is here to talk you through waste solutions for your business. 

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Other ways to reach us

Call

Call

Customer service

0800 10 10 10

Head Office

Head Office

Waste Management NZ Limited

318 East Tamaki Road, East Tamaki, Auckland 2013

Facebook Messenger

Facebook Messenger

Message us on Facebook

WM Facebook Page

Careers

Careers

Email talent@wm.nz

Call 0800 400 321

Media queries

Media queries

Please email

mediaenquiry@wm.nz

For all other customer enquiries

For all other customer enquiries

Email orders@wm.nz