COSCO SHIPPING LINES (SHANGHAI) ON DUTY LIST

Dear Customer,

Our on-duty staff are arranged as follows, if you need service or consultation, please contact the relevant team:

• Pricing Dept.: Pricing, Space, Free time.

• Sales Dept.: Offering freight, Creating freight agreement，D&D application, Credit application.

• Customer Service Dept.: -Export Business: Booking Confirmation, COD/BL Amendment Application, B/L Issue, Telex Release, Shanghai Customs Manifest Submission/Amendment/Enquiry, Export DG cargo Declaration，General Export Business Enquiry -Import Business: D/O Exchange, Shanghai Customs Import Manifest/Amendment, Sailing Schedule Enquiry, General Import Business Enquiry

• Internal Trade Dept.: Quotation, booking, document incl. amendement operation, fixed schedule & cargo tracing service

• Documentation Dept: Foreign Export B/L Creation, Freight Manifest Calculation, AMS/ACI/ENS/AFR Declaration, B/L Readiness after Vessel Sailing, B/L Amendment and Freight Amendment Operation

• Shipping agency Dept.: Export Business/import business Schedule inquiry

• Transit Dept.: Operation for shipments T/S via shanghai. including Feeder Operation, Documentation, Customs Declaration, Terminal Transfer, COD/BL Amendment Application，Hot Connection And Holding Request.

• Marketing Planning Dept.: CPF Verify 

• Equipment Control Dept.: Empty plan& release, EIR Issue；DND  charge  collection.

• Extension Service Dept.: Sea-Rail Business, China-Europe Line, Land Trailer Arrangement, Warehousing Business, Dangerous Goods Declaration.

• Financial Department：Issuing Invoices、Querying funds Banked-in 

• Commercial Div：cargo damaged and claims

• BPS: Application system supporting，Software/hardware problem resolving/Network utilization consulting