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Agenda

10:00 am -10:05 am SGT

Welcome and opening remarks

10:05 am -10:55 am SGT

Panel discussion. Work in a shifting economic climate: responses in context

This panel will consider how organisations are responding in an economic climate of high inflation, rising interest rates, tight labour markets and other industry pressures. How effective have policy mechanisms eg. spurs for investments in automation or socioeconomic levers in aid of workers been, and how do they intersect? What effect does a changing risk environment from cyber-threats, energy prices and climate issues have on operations? Bringing in comparative perspectives, how do responses differ across different parts of the world, and how will anticipated developments e.g the global uniform corporate tax rate affect the world of work? Speakers will also examine how the evolving world of work and its implications will bear on economic performance and the state of social equity.

  • Ramesh Subramaniam

    Director general, Southeast Asia department, Asian Development Bank

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  • Rachel Lipson

    Co-founder and director, Project on workforce, Malcolm Wiener Center for Social Policy, Harvard University

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  • Ratchanee Wattanawisitporn

    Director, Foreign Investment Marketing Division, Board of Investment Thailand

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Moderated by
10:55 am -11:25 am SGT

Panel discussion. From resignation to realignment

Has the “great resignation” that saw many workers leaving their jobs in 2021 led those that remained, and their employers, to a better alignment between what firms need and what their people can offer? What adjustments have employers and employees had to make? What new models of work and related innovations has this given rise to? How has the great resignation affected employers’ notions of what roles, credentials or levels of staffing are considered “business critical”, and what are the implications for expenditures and operations? What concerns might this raise around the strength of an organisation’s workforce and its pipeline of new hires? How are they addressing difficulties with staffing—eg, by investing in automation—and what support is coming from policymakers?

  • Jenn Lim

    Co-founder and chief executive, Delivering Happiness

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  • Wing Git Chan

    Wing Git Chan, Director and human resource business partner head, retail business and own brands, FairPrice Group

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Moderated by
11:45 am -12:30 pm SGT

Panel discussion. Responses to new baselines, expectations and priorities in the workplace

Have workplace disruptions in recent times, including a new focus on employee well-being, diversity, equity and inclusivity (DEI) and growing economic pressures changed baseline expectations of what work and workplaces should be like? How are expectations shifting with regard to the role of technology and technological capabilities in the performance of work? And what are the implications for the evolving worker-employer relationship?

How do workplace initiatives reflect the new baselines, priorities and expectations in Asia’s context? What policy innovations, frameworks or measures have helped employers to address nearer-term outcomes? Which aspects of Asia’s workforce present the greatest challenges in the near future and how can technology help organisations respond meaningfully?

  • Jess Northend

    Policy lead, science and innovation unit, Tony Blair Institute for Global Change

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  • Sunil Setlur

    Global chief people officer, Gojek

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  • Tamira Snell

    Senior advisor, Copenhagen Institute for Futures Studies

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Moderated by
12:30 pm -2:20 pm SGT

Networking Lunch

12:30 pm -1:00 pm SGT

In conversation. Security for hybrid work

As hybrid work goes mainstream and workers in remote locations need support, strong IT security technologies and practices are essential. What must organisations and workers do to stay ahead of cyber-threats, from without and within, in an ever-changing risk landscape?

  • Phoram Mehta

    Senior director and chief information security officer - APAC, Paypal

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  • Chin Loon Chai

    Senior director, Cyber Security Group and government CISO, GovTech

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Moderated by
  • Sumana Rajarethnam

    Director, South-East Asia, Economist Intelligence Corporate Network

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1:05 pm -1:30 pm SGT

Panel discussion. Beyond panaceas: technology at work

To fill labour gaps, ensure operational continuity and build resilience, many organisations have taken up technology faster since the advent of covid-19. But beyond treating it as a panacea to meet immediate needs at the time, how has strategic thinking on technology adoption progressed? What strategic considerations should guide organisations as they incorporate and integrate capabilities, data and insights? What risks or gaps should they be aware of?  How can they remain agile and open to further changes in a challenging environment?

  • Chan Meng Chong

    Vice-president, organisation process transformation and digitalisation, Changi Airport Group

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Moderated by
  • Sumana Rajarethnam

    Director, South-East Asia, Economist Intelligence Corporate Network

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1:35 pm -2:05 pm SGT

Fireside chat. The role of AI, robotics and automation in shaping the future of work

Many employers have looked to robotics and automation to fill labour gaps during and after the pandemic. Despite anecdotal accounts of its varied application across industries, trends appear to favour its increasing use. But can automation adequately and ultimately fill the growing labour gap given the demographic trends and other corresponding developments in Asia? Which industries and sectors are most likely to see this happen?  What are the implications?

  • Susanne Bieller

    General secretary, International Federation of Robotics

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  • Stephanie Bell

    Research scientist, AI and shared prosperity, Partnership on AI

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Moderated by
  • Michael Frank

    Technology and geopolitics analyst and writer, formerly Economist Impact

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2:10 pm -2:30 pm SGT

In conversation. 20-20 hindsight: innovating under pressure

In the post-pandemic era, how have organisations and workforces responded or innovated in response to disruptions to keep business operations going, fulfill commitments to clients while also keeping their value propositions relevant? What have leaders learned about their organisation and workforces’ capabilities and capacity for agility, adaptability and innovation? How have they been able to address challenges or opportunity gaps that emerged? How have organisations approached innovation to ensure that training, workplace culture and technological capabilities are evolving in line with priorities?

  • Krishna Raghavan

    Chief people officer, Flipkart

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Moderated by
2:35 pm -3:15 pm SGT

Before covid-19, organisations typically said “people” were their most valuable asset. The pandemic put this to the test as businesses had to adjust operations, employees resigned, work could not be performed as usual, issues over inequity and workers’ well-being came to the fore—and business performance suffered. As a resource relied on by businesses to deliver outcomes, might “people” have been a weak link? How do employers view “people” now? How are they preserving or building the value of their people against pressures to automate, replace them or reconfigure how they work? What insights are emerging around models of work and the place of workers in the organisation?

  • Angela Ryan

    Group chief human resources officer, IHH Healthcare

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  • Budiman Wikarsa

    Co-founder and board member, Labor Solutions

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  • Peter Cheese

    Chief executive, Chartered Institute of Personnel and Development (CIPD)

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Moderated by
3:20 pm -4:00 pm SGT

Panel discussion. From human resource to human development - paradigm in practice

Issues and challenges around employee well-being, workforce resourcing and work equitability in recent times have given fresh impetus to human centric approaches to people management and development. For organisations and leaders though, how does a ‘human resource’ view of workers differ from a ‘human development’ view? Does it constitute a paradigm shift? What would it entail for organisations in terms of policies and practices? How do cultural, social or organisational contexts play a role in determining best practices in human development? In terms of global benchmarks on human development, how do Asian organisations fare and what informs their priorities?

  • Bob Aubrey

    Founder and chair of the advisory board, ASEAN Human Development Organisation

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  • Mallory Loone

    Co-founder of Work Inspires and ASEAN Human Development Organisation Malaysia Board

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  • Patrick Tay

    Assistant secretary-general, National Trades Union Congress, and member of parliament

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Moderated by
  • Craig Johns

    Chief executive and managing partner, Speakers Institute Corporate

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4:20 pm -4:55 pm SGT

Panel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace

The multi-faceted issues around the future of work have been the basis of significant research initiatives, editorial work and insights within Economist Impact as well as at partners such as Speaker Institute Corporate and the Center for Asia Leadership. This discussion session featuring our moderators will offer insights into their perspectives on themes discussed in the wider context of their work.

  • Craig Johns

    Chief executive officer and managing partner, Speakers Institute Corporate

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Moderated by
5:00 pm -5:40 pm SGT

Panel discussion. Strategic innovations at work: the paths ahead

This panel will feature thought leaders’ perspectives on the future of work and strategic innovations that could help workers and organisations become more resilient and agile in anticipation of future challenges. Discussion may encompass specific issues and opportunities envisioned against situational contexts or constraints e.g. changing workforce demographics and education/skills deficits, and the contextual strategies or interventions that may apply in response such as ideas on training, workplace experiments focusing on specific workforce segments, the uses of technologies, redesigning of roles, processes and workplaces, individual and organisational capability development, hiring and talent management, and other innovative, futuristic or ‘blue sky’ approaches.

  • Aaron Maniam

    Deputy secretary, industry & international, Ministry of Communications and Information, Singapore

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  • Linda Lee

    Managing director and regional head of future of work, Transformation group, DBS

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  • Suryo Sasono

    Senior vice president of talent, Bukalapak

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  • Heather Emslie

    Global head, Google Workspace

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Moderated by
9:50 am -9:55 am SGT

Welcome and introduction to Day 2

9:50 am -10:05 am SGT

In conversation. Navigating priorities in the emerging future workplace

This conversation will frame Google Workspace’s perspectives on key emerging priorities that surfaced in the course of Day 1’s discussions, as summarised in the Day 2 Welcome and Introduction session.  The focus on emerging priorities will also foreground Day 2’s proceedings as we shift attention towards more future-forward and strategic perspectives around opportunities, and how enterprises should increasingly drive initiatives to build capacity for resilience and agility.

  • Michael Brenzel

    Chief evangelist, Google Workspace

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10:10 am -10:50 am SGT

Panel discussion. Changing the experience of work

Businesses are shifting and focusing on performance as the world enters another year of adaptations to covid-19 amid a newly challenging economic climate. What has this shift in emphasis meant for the experience of work? Have work-life balance and concerns about equity and employee welfare taken a back seat in a return to the “old normal”, or have meaningful changes taken root for the long term? Can innovative approaches, such as the redesigning of physical workplaces or adoption of design thinking, help bring about change to increase the effectiveness of organisations and their employees while maintaining a commitment to well-being and workplace improvements?

  • Julian Clarke

    Executive director of HR and group owner, restructuring and M&A—people and change, Telstra

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  • Yukari Altman Yamahiro

    Associate strategy director and organizational design lead, frog

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  • Reen Salleh

    Head of workplace strategy, planning and experience APJ, Transformation Office, HP Inc.

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Moderated by
10:55 am -11:35 am SGT

Panel discussion. Working smart for better employee welfare

How can organisation leaders institute changes to improve well-being for employees? What constitutes well-being and how have the notions about it evolved? How does well-being affect work performance, and can or should it be tracked? Why do these considerations matter, what are some challenges from the perspective of employers, and are there best practices or approaches that can constructively address the challenges?

  • Melissa Ng

    Chief executive officer and co-founder, Bravely

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  • Rashmi Sharma

    Learning and leadership director, Bottling Investments Group, The Coca Cola Company

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Moderated by
11:50 am -12:15 pm SGT

In conversation. Leadership under fire: how crises redefine roles and decision-making

Business leaders have faced significant pressure to manage operational disruptions, scattered workforces and constantly shifting safety regulations during the covid-19 crisis. Have recent years changed what we consider best practice in leadership? Have more efficient frameworks for decision-making emerged that should be used in future disruptions? How have organisational structures been affected, and have C-suite roles evolved in response?

  • Kris Giswold

    Senior vice-president, finance, APAC, Middle East and Africa, Mondelēz International

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Moderated by
12:20 pm -2:00 pm SGT

Networking Lunch

12:20 pm -1:00 pm SGT

Panel discussion. From crisis to “stability”: harder than it looks?

Organisations that survived the pandemic have had to navigate towards a post-crisis mode of relative “stability” while preparing for future disruptions. But how have business leaders navigated the transition in reality? Have they been able to effect meaningful change and are they better poised to take advantage of opportunities? What does stability mean? What pitfalls should leaders watch for in the transition and how can organisations and their people become readier for the future?

  • Fong Tuan Chen

    Senior executive vice-president, group human capital, Maybank

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  • Alfan Hendro

    Chief operating officer, Traveloka

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  • Melisa Teoh

    Chief operating officer, MyDoc

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Moderated by
  • Andrew Staples

    Regional head (APAC), policy and insights, Economist Impact

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1:00 pm -1:30 pm SGT

Fireside chat. Raising data literacy: can Asia's workforces make the leap?

The recent speed and scale of digital transformation has shown how deficits in digital skills can jeopardise workers’ and organisations’ ability to function and competitiveness as a result. As roles and viable inclusion in the global economy call for data literacy and the ability to interact with data and other digital technologies, those who fall behind face the prospect of obsolescence. How can workers be empowered to keep pace in terms of digital literacy and develop relevant capabilities to ensure their viability? How can workers be supported in attaining greater data literacy?

  • Valerie Logan

    Chief executive and founder, The Data Lodge

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  • Pedro H. Tavares

    ICT and e-governance adviser, DFAT Partnership for Inclusive Prosperity, DT Global

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Moderated by
  • Pooja Chaudhary

    Senior manager, policy and insights, Economist Insights

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1:30 pm -2:00 pm SGT

Fireside chat. When the gig goes mainstream

A McKinsey survey found 61% of companies expected to hire more short-term help in future years while others indicate the practice to be growing across all kinds of roles, from professional to blue-collar. What does this tell us about the labour market, and what will it mean for hiring and the state of organisations and their culture in future? What is the role of tech and gig work platforms in these developments? What opportunities could this trend present and what do CHROs need to know or consider when engaging gig workers? What contextual considerations will businesses have to bear in mind, such as local industry practices and employment regulations? How would workers fare as on-demand work becomes increasingly mainstream?

  • Vinnie Lauria

    Managing partner, Golden Gate Ventures

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  • Urvashi Aneja

    Director, Digital Futures Lab

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Moderated by
  • Andrew Staples

    Regional head (APAC), policy and insights, Economist Impact

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2:00 pm -2:40 pm SGT

Panel discussion. New models of work: fad or future?

New models for work such as distributed autonomous organisations (DAOs) and the metaverse have been generating buzz in certain sectors. While they remain relatively niche ways to conduct work, what are their prospects in  becoming more viable for widespread adoption alongside traditional models? Will such developments prove to be fads, or could they take off and become mainstream?

  • Firdosh Sheikh

    Chief executive, DRIFE

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  • Dan Gamota

    Vice-president, manufacturing technology and innovation, Jabil

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Moderated by
2:45 pm -3:15 pm SGT

Panel discussion. Playbooks for managing and optimising hybrid and remote workforces

Hybrid and remote models of work are deemed to offer benefits such as greater flexibility and work-life balance for workers. But beyond the broad premise, how are organisations optimising their talent acquisition strategies and operational workplace processes to enable this? How should leaders be addressing governance, risk and compliance (GRC) challenges? How has the liability and risk landscape changed, and what is the role of HR tech in a competitive environment for talent and in the broader context of human capital management? And how can employer branding projects support and communicate the importance of hybrid work culture?

  • Gagan Bhargava

    Vice-president, people strategy and analytics, Schneider Electric

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  • Chloe Zhou

    Head of talent acquisition, APAC, CEER and META, Philips Domestic Appliances

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Moderated by
3:20 pm -4:00 pm SGT

Panel discussion. Blue-collar Asia: working-class prospects in a high-tech future

Asia’s blue-collar workers are often characterised as unbanked, lacking access to financial services due to a lack of credit history or salary data, less technologically-savvy, and predominantly employed in informal, low paid and short term work. How true are these perceptions and how are they changing? As a segment that remains the backbone of economic growth in Asia especially in labour-intensive fields like services, hospitality and manufacturing, what will the future of work hold for them?

  • Robin Butler

    Partner and head of impact, Sturgeon Capital

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  • Sara Elder

    Senior economist, International Labour Organisation regional office for Asia and the Pacific

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  • Elaine Sim

    Co-founder, MigrateSafe

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  • Smit Gade

    Associate director - research and data, Good Business Lab

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Moderated by
4:00 pm -4:30 pm

BREAK

4:30 pm -5:10 pm SGT

Panel discussion. All skilled up with nowhere to go: ageing workers at an impasse

Despite an ongoing labour crunch, ageism at work has survived the covid-19 crisis. Yet a growing proportion of the global workforce is set to retire in the next decade and it will be some time before incoming cohorts can replace their numbers or skills. How can the impasse between ageism and worker shortages be overcome? This conversation will present views from the perspective of ageing workers seeking a second lease on work life and from the employer and hiring perspective.

  • Richard Jones

    Co-founder and chief executive officer, PrimeL Technologies

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  • Sabine Henning

    Chief, Sustainable demographic transition section, social development division, UN economic and social commission for Asia and the Pacific

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  • Kelvin Tan

    Head of programme, applied ageing studies and senior lecturer, gerontology programmes, NSHD, Singapore University of Social Sciences

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Moderated by
5:10 pm -5:50 pm SGT

Panel discussion. Divided Asia? The state of workplace equity and diversity

This high-level session will consider where Asia’s institutions, businesses and industries stand on measures of diversity and equity around divides like gender, socioeconomic class and beyond. Has the pursuit of social justice in or through the workplace lost momentum? How does Asia differ from other regions on these issues? Speakers may share global/comparative perspectives, share experiential insights, discuss findings of relevant studies, and consider measures or frameworks that may help organisations assess, address and further diversity and equity outcomes.

  • Connor Hughes

    Chief Technology Officer and Chair – Diversity, Equity & Inclusion Committee, Artesian (Alternative Investments)

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  • Farida Charania

    Chief executive officer, Empauwer

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  • Yuko Seki

    Chief diversity and inclusion officer and industry group principal, Ridgelinez

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Moderated by
  • Gillian Parker

    Senior manager, Policy and insights, Economist Impact

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10:00 am -10:10 am SGT

Welcome: comments on day 2 and an introduction to key themes for day 3

10:05 am -10:45 am SGT

Panel discussion. Asia’s edge in the future of work

In light of large-scale trends in areas such as demographics, skills and education, technological penetration and generational dynamics, this panel will discuss whether Asia has any regional advantages in a world of increased disruption and changing work practices. What are Asia’s pros and cons? Do less mature markets and industries provide greater opportunities for growth? Is a greater taste for government intervention an asset or a liability? Do ageing populations deliver greater skills or scarcer labour? How much will gender disparities and uneven access to education hold Asia back? And what are the implications of all these factors for the future of work in the region?

  • Cher Whee Sim

    Vice-president, global talent acquisition, mobility and immigration, Micron

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  • Karthik Anantharaman

    Vice president of international business unit, Apollo Hospitals

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  • Eric Ng

    Executive director and general manager, South East Asia region, Hong Kong and India, Amgen

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Moderated by
  • Sumana Rajarethnam

    Director, South-East Asia, Economist Intelligence Corporate Network

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10:55 am -11:25 am SGT

Fireside chat. Reimagining the place of work

Place-based work involving physical presence and interactions among workers were disrupted during the pandemic, and organisations had to adapt work processes to enable business continuity and workforce welfare. What insights have emerged in the past year that can help organisation leaders to evaluate, plan ahead and invest in infrastructures and in-person operations? What considerations figure in businesses’ priorities that will render physical workplaces a compelling proposition in the long run?

  • Perrin Rowland

    General manager, customer experience and design, Westpac New Zealand

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  • Narita Cheah

    Co-founder and director, Paperspace Asia

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Moderated by
11:30 am -12:15 pm SGT

Panel discussion. Upskilling for the future

A persistently tight labour market may lift the fortunes of workers, but both they and their employers must consistently work to keep skills up to date or risk obsolescence in a rapidly changing business environment. How are organisations addressing this need for constant upskilling and reskilling? What can we learn from skill indices and the latest studies on skill acquisition, task-based views of work and applied sector approaches?

  • Ilja Rijnen

    Senior director, global learning and change, Beam Suntory

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  • Michelle Rubio

    Chief human resources officer, UnionBank

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  • Peter Attfield

    Chief talent and learning officer, Group human resources, Jardine Matheson

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  • Soon Joo Gog

    Chief skills officer, SkillsFuture Singapore

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Moderated by
  • Pooja Chaudhary

    Senior manager, policy and insights, Economist Insights

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12:15 pm -12:50 pm SGT

Fireside chat: All together now? Managing a multi-cohort workforce

The future of work will increasingly be digital and while likely to be embraced by digital native cohorts like the Gen Zs and millennials, it may accentuate growing divides with older cohorts due to cultural and digital-literacy gaps. What implications will this pose for the future workplace and for managers of multigenerational cohorts? What practical approaches and solutions can help organisations with this transition?

  • Rachele Focardi

    Multigenerational workforce strategist, XYZ@Work

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  • Moonmoon Varma

    Chief people officer, Yum! Brands

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Moderated by
12:50 pm -1:35 pm SGT

Panel discussion. Tuning in to next gen workforces

Gen Zs and other younger workers have been portrayed in a challenging light in the media as new cohorts in the workforce – from their perspectives on work, their needs and behaviours, to what motivates them and what they expect from potential employers. Are such characterisations and narratives accurate or fair? How should organisations and employers attune and navigate relationships with future employees constructively? Can data or technology play a role in helping employers to bring out the best from their next gen workers?

  • Kelvin Kong

    Global chief people and culture officer, Homage Group

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  • Anita Lettink

    Partner, Strategic Management Centre and founder, HRtechradar.com

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  • Chun Wee Chiew

    Regional Head of Policy, Asia Pacific, Association of Chartered Certified Accountants

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Moderated by
1:35 pm -2:20 pm SGT

Panel discussion. Winning at work: how technology will shape competition

Asia’s employers and workers have been at the forefront of adopting technologies that lift performance and competitiveness. That said, technologies (such as automation and AI) have also been perceived as potential substitutes to human labour and thus represent a threat to livelihoods. How can such misgivings be overcome so that workers can engage with and leverage technologies in ways that affirm their agency, value as human factors and competitiveness at work? How can employers and organisations leverage technologies such as people analytics to bring out the best in their people? What technologies will do most to shape the future of work in this regard? How might this inform organisations’ priorities in terms of technological investments, capability development and pathways for transforming organisations?

  • Sara Tiew

    Head of workforce transformation and analytics, UOB

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  • Pooja Gianchandani

    Advisor on gig work for digital economy, Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH (GIZ)

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  • Sue Coulter

    Head of group digital, AIA

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Moderated by
2:20 pm -3:00 pm SGT

Panel discussion. Facing the future: opportunities and approaches that inform strategic priorities

What opportunities do Asian organisations and employers see in the immediate and medium-term futures, and what are their strategic priorities? What approaches, including those honed during times of crisis, can they take to develop foresight in navigating the volatile future of work? How can organisations go beyond making strategic investments in technology to consolidate gains made on workforce welfare and issues such as equitable treatment and resilience?

 

This conversation will draw out holistic and forward-looking perspectives that invite reflection on what leaders have learned from weighing options and exercising judgement at key moments of the covid-19 crisis, as well as from giving focused attention to the human consequences of decisions affecting their workforces.

  • Daan van Rossum

    Chief executive officer, FlexOS

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  • Fernn Lim

    Chief of staff, nexus, Standard Chartered Bank

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  • Robin Bush

    Country representative in Malaysia, The Asia Foundation

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Moderated by