Agenda
Welcome and opening remarks
Panel discussion. Work in a shifting economic climate: responses in context
This panel will consider how organisations are responding in an economic climate of high inflation, rising interest rates, tight labour markets and other industry pressures. How effective have policy mechanisms eg. spurs for investments in automation or socioeconomic levers in aid of workers been, and how do they intersect? What effect does a changing risk environment from cyber-threats, energy prices and climate issues have on operations? Bringing in comparative perspectives, how do responses differ across different parts of the world, and how will anticipated developments e.g the global uniform corporate tax rate affect the world of work? Speakers will also examine how the evolving world of work and its implications will bear on economic performance and the state of social equity.
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Ramesh Subramaniam
Director general, Southeast Asia department, Asian Development Bank
Ramesh Subramaniam
Director general, Southeast Asia department, Asian Development Bank
October 12th 2022-
10:05 am -10:55 amPanel discussion. Work in a shifting economic climate: responses in context
Ramesh Subramaniam has been with the Asian Development Bank (ADB) for nearly 25 years. He has worked in different functions and areas in over 25 countries across the various sub-regions of Asia and the Pacific. In his current capacity as director-general of the South-east Asia department, a position he has held since 2017, he is in charge of ADB’s relationship with the ten countries in the Association of South-East Asian Nations (ASEAN) and Timor Leste, as well as all of its sovereign engagement. He has been a member of various Global Agenda/Future Councils of the World Economic Forum (WEF) since 2012, and currently serves as co-chair of the ASEAN Hub of WEF’s Sustainable Development Investment Partnership. Mr Subramaniam has an MA in economics from University of Madras, India, and a PhD in economics from McMaster University, Canada, where he was also a lecturer (1992–93). He has been a research fellow on industry at the University of St Andrews in the United Kingdom (1993–94) and a Rockefeller Fellow at Yale University Economic Growth Centre (1994–97).
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Rachel Lipson
Co-founder and director, Project on workforce, Malcolm Wiener Center for Social Policy, Harvard University
Rachel Lipson
Co-founder and director, Project on workforce, Malcolm Wiener Center for Social Policy, Harvard University
October 12th 2022-
10:05 am -10:55 amPanel discussion. Work in a shifting economic climate: responses in context
Rachel Lipson is the co-founder and director of the Project on Workforce at Harvard University’s Malcolm Wiener Centre for Social Policy. Launched in 2019, the Project on Workforce is a cross-school, interdisciplinary Harvard initiative focused on policy and research at the intersection of education and labour markets. In this role, Ms Lipson is responsible for shaping the project’s cross-disciplinary and cross-sector research agenda. She also leads the project’s research-practice partnerships with policymakers and the Cross-Harvard Study Group on Future of Work.
Prior to co-founding the Project on Workforce, she was director of special projects at Year Up, an acclaimed provider of workforce development training. She has previously worked on economic development at the World Bank, on community colleges for the State of California, on workforce development at JPMorgan Chase, and in training and organising on President Obama’s re-election campaign.
Ms Lipson is a magna cum laude alumnus of Harvard College and the joint MBA/MPP programme with Harvard Business School and the Kennedy School, where she was a Rubenstein Fellow at the Centre for Public Leadership.
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Ratchanee Wattanawisitporn
Director, Foreign Investment Marketing Division, Board of Investment Thailand
Ratchanee Wattanawisitporn
Director, Foreign Investment Marketing Division, Board of Investment Thailand
October 12th 2022-
10:05 am -10:55 amPanel discussion. Work in a shifting economic climate: responses in context
Ratchanee Wattanawisitporn joined the Board of Investment of Thailand in 2014 as director of the Frankfurt office, responsible for attracting and facilitating foreign direct investment from nine central and east European countries to Thailand. At the same time, she was accredited as consul (investment) and head of the investment section of the Royal Thai Consulate-General in Frankfurt. After more than five years of working at the Frankfurt office, Ms Wattanawisitporn returned to BOI headquarters to work as acting executive director in the foreign investment marketing division. She was accredited as executive director of the division in 2019.
With senior management experience in both manufacturing and service industries, Ms Ratchanee’s work experience combines international marketing, economic development and investment promotion. Prior to joining the BOI, she spent two years as a financial manager at an international firm. She was also project manager of the services section and a member of the Foreign Business Committee at the Ministry of Commerce.
She has a master’s degree in applied economics (first-class honours) from Wollongong University, Australia, and a PhD in philosophy and international economics (magna cum laude from the University of Bremen, Germany.
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Moderated by
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Charles Ross
Principal, technology and society, policy and insights, Economist Impact
Charles Ross
Principal, technology and society, policy and insights, Economist Impact
October 12th 2022-
10:05 am -10:55 amPanel discussion. Work in a shifting economic climate: responses in context
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10:55 am -11:25 amPanel discussion. From resignation to realignment
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02:10 pm -2:30 pmIn conversation. 20-20 hindsight: innovating under pressure
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04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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05:00 pm -5:40 pmPanel discussion. Strategic innovations at work: the paths ahead
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10:10 am -10:50 amPanel discussion. Changing the experience of work
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03:20 pm -4:00 pmPanel discussion. Blue-collar Asia: working-class prospects in a high-tech future
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04:30 pm -5:10 pmPanel discussion. All skilled up with nowhere to go: ageing workers at an impasse
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12:50 pm -1:35 pmPanel discussion. Tuning in to next gen workforces
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02:20 pm -3:00 pmPanel discussion. Facing the future: opportunities and approaches that inform strategic priorities
Charles Ross is Principal of Policy and Insights in Asia-Pacific and leads the region’s technology and society practice. Prior to this role he was editorial director for The Economist Intelligence Unit overseeing all thought leadership research in Asia. Charles combines a deep understanding of how technology trends are reshaping business and society with excellent research and editorial skills, to create impactful and award-winning research programmes for clients.
Charles is currently based in Australia and has led many projects analysing the implications for governments, business and society of new technology and sustainability trends covering healthtech, decentralised finance, smart cities, longevity, digitisation, future of work and automation, for Medtronic, Google, Stripe, SAP, Telstra, Microsoft, Prudential, Westpac and the Singapore government, amongst others. He is a contributing industry expert to the UN Science Policy and Business Forum on the Environment and a frequent speaker at finance and technology events across the region. Charles holds a master of business administration, focusing on strategy and organisational change, from the University of Oxford and a certificate in public policy analysis from the London School of Economics and Political Science.
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Panel discussion. From resignation to realignment
Has the “great resignation” that saw many workers leaving their jobs in 2021 led those that remained, and their employers, to a better alignment between what firms need and what their people can offer? What adjustments have employers and employees had to make? What new models of work and related innovations has this given rise to? How has the great resignation affected employers’ notions of what roles, credentials or levels of staffing are considered “business critical”, and what are the implications for expenditures and operations? What concerns might this raise around the strength of an organisation’s workforce and its pipeline of new hires? How are they addressing difficulties with staffing—eg, by investing in automation—and what support is coming from policymakers?
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Jenn Lim
Co-founder and chief executive, Delivering Happiness
Jenn Lim
Co-founder and chief executive, Delivering Happiness
October 12th 2022-
10:55 am -11:25 amPanel discussion. From resignation to realignment
Jenn Lim is the bestselling author of Beyond Happiness and the chief executive of Delivering Happiness (DH), a company she and Tony Hsieh (the late chief executive of Zappos.com) co-founded to create happier company cultures for a more profitable and sustainable approach to business. DH has worked with or spoken at more than 400 companies and organisations worldwide.
In her new bestselling book, Beyond Happiness: How Authentic Leaders Prioritise Purpose and People for Growth and Impact, Ms Lim draws on her decades of experience in culture and strategy to translate it into a practical “how-to” framework so workplaces can adapt quicker, couple purpose and profits, and modernise organisational design to the ”great resignation” and ”great awakening”. As a result, she guides all of us—no matter our title or role—on how to live more meaningful lives through the work we do every day.
Ms Lim has been featured in Inc, Forbes, Fortune, Entrepreneur, Fast Company and many other media outlets, and she has been called the “happiness expert” by many industry experts, thought leaders and members of the media.
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Wing Git Chan
Wing Git Chan, Director and human resource business partner head, retail business and own brands, FairPrice Group
Wing Git Chan
Wing Git Chan, Director and human resource business partner head, retail business and own brands, FairPrice Group
October 12th 2022-
10:55 am -11:25 amPanel discussion. From resignation to realignment
At Fairprice Group, Wing Git Chan leads the business partner function, supporting the 9,000-strong workforce in the Retail and Own Brands businesses. Mr Chan brings a wealth of HR experience from the Retail, F&B and public sectors, having previously held senior group-level roles in LUXASIA, BreadTalk Group and CPF Board.
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Moderated by
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Charles Ross
Principal, technology and society, policy and insights, Economist Impact
Charles Ross
Principal, technology and society, policy and insights, Economist Impact
October 12th 2022-
10:05 am -10:55 amPanel discussion. Work in a shifting economic climate: responses in context
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10:55 am -11:25 amPanel discussion. From resignation to realignment
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02:10 pm -2:30 pmIn conversation. 20-20 hindsight: innovating under pressure
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04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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05:00 pm -5:40 pmPanel discussion. Strategic innovations at work: the paths ahead
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10:10 am -10:50 amPanel discussion. Changing the experience of work
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03:20 pm -4:00 pmPanel discussion. Blue-collar Asia: working-class prospects in a high-tech future
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04:30 pm -5:10 pmPanel discussion. All skilled up with nowhere to go: ageing workers at an impasse
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12:50 pm -1:35 pmPanel discussion. Tuning in to next gen workforces
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02:20 pm -3:00 pmPanel discussion. Facing the future: opportunities and approaches that inform strategic priorities
Charles Ross is Principal of Policy and Insights in Asia-Pacific and leads the region’s technology and society practice. Prior to this role he was editorial director for The Economist Intelligence Unit overseeing all thought leadership research in Asia. Charles combines a deep understanding of how technology trends are reshaping business and society with excellent research and editorial skills, to create impactful and award-winning research programmes for clients.
Charles is currently based in Australia and has led many projects analysing the implications for governments, business and society of new technology and sustainability trends covering healthtech, decentralised finance, smart cities, longevity, digitisation, future of work and automation, for Medtronic, Google, Stripe, SAP, Telstra, Microsoft, Prudential, Westpac and the Singapore government, amongst others. He is a contributing industry expert to the UN Science Policy and Business Forum on the Environment and a frequent speaker at finance and technology events across the region. Charles holds a master of business administration, focusing on strategy and organisational change, from the University of Oxford and a certificate in public policy analysis from the London School of Economics and Political Science.
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Panel discussion. Responses to new baselines, expectations and priorities in the workplace
Have workplace disruptions in recent times, including a new focus on employee well-being, diversity, equity and inclusivity (DEI) and growing economic pressures changed baseline expectations of what work and workplaces should be like? How are expectations shifting with regard to the role of technology and technological capabilities in the performance of work? And what are the implications for the evolving worker-employer relationship?
How do workplace initiatives reflect the new baselines, priorities and expectations in Asia’s context? What policy innovations, frameworks or measures have helped employers to address nearer-term outcomes? Which aspects of Asia’s workforce present the greatest challenges in the near future and how can technology help organisations respond meaningfully?
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Jess Northend
Policy lead, science and innovation unit, Tony Blair Institute for Global Change
Jess Northend
Policy lead, science and innovation unit, Tony Blair Institute for Global Change
October 12th 2022Jess Northend’s work focuses on how we lead, thrive and connect with each other, in the midst of transformative technological change. She is based at the Tony Blair Institute for Global Change, where she supports leaders in understanding and responding to the next generation of emerging technologies. She also serves as an executive coach, working with clients internationally.
Ms Northend was recently part of the global teaching team for the renowned Harvard Kennedy School class Leadership from the Inside Out with Professor Ron Heifetz. She has also been part of teaching teams for leadership and ethics, and an advanced negotiation coach, for full-time students and executive education.
She previously worked with some of the UK’s leading businesses, including the chief executives and chairmen of Amazon, BAE Systems, GSK, John Lewis Partnership, Rolls-Royce, Nestlé UK and Ireland, and Siemens, as well as the UK government, to improve productivity across the UK economy. In 2020 she was a fellow at Harvard University’s Project on Workforce, an interdisciplinary, collaborative project between the Harvard Business School, Harvard Kennedy School and Harvard Graduate School of Education. Its mission is to catalyse leaders in business, education and policy to address America’s need to reskill for the future.
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Sunil Setlur
Global chief people officer, Gojek
Sunil Setlur
Global chief people officer, Gojek
October 12th 2022Sunil Setlur is the global chief people officer at Gojek. He joined Gojek in 2019, with his function supporting thousands of employees around South-east Asia. A seasoned human resources leader, Mr Setlur has nearly two decades of experience in the industry. Prior to joining Gojek, he led HR for Google’s Partnerships business in APAC, and was a senior HR business partner with Amazon, where he was in charge of HR for groups spanning multiple functions and business lines. He started his career at Accenture and took on a number of leadership roles during his time there, including leading HR for Accenture’s health-care management operations group in the Philippines.
Mr Setlur holds a bachelor’s degree in industrial relations, economics and sociology from Bangalore University, India, as well as a post-graduate certificate in human capital management from XLRI, Jamshedpur, India.
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Tamira Snell
Senior advisor, Copenhagen Institute for Futures Studies
Tamira Snell
Senior advisor, Copenhagen Institute for Futures Studies
October 12th 2022Tamira Snell is an experienced adviser with a demonstrated history in guiding organisations in strategic innovation and decision-making processes. With a background in cultural sociology, her field of passion is people—understanding emerging needs, drivers and barriers behind why we live, think, behave and consume the way we do, and investigating the behavioural patterns and cultural consequences of broader societal currents.
Through her years of advisory work, Ms Snell possesses a solid knowledge of mixed methods, frameworks for foresight, insights and sociocultural analysis, as well as a strategic understanding of trends and their implications across sectors, industries and geographies. She advocates the value of always combining macro perspectives on changes in global society with micro deep dives analysing needs and behaviours, in order to advise on how to navigate in a rapidly changing world.
Moderated by
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Faustino John Lim
Co-founder and vice-president, Center for Asia Leadership
Faustino John Lim
Co-founder and vice-president, Center for Asia Leadership
October 12th 2022-
11:45 am -12:30 pmPanel discussion. Responses to new baselines, expectations and priorities in the workplace
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02:35 pm -3:15 pmPanel discussion. Has the “most valuable asset” been the weakest link?
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04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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10:55 am -11:35 amPanel discussion. Working smart for better employee welfare
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11:50 am -12:15 pmIn conversation. Leadership under fire: how crises redefine roles and decision-making
Faustino John Lim is the co-founder and vice-president at the Center for Asia Leadership. A former fellow of the Harvard University Asia Center, he has worked in diverse organisations, including the embassy of Canada in Korea and the International Crisis Group, and in sectors such as English education and social entrepreneurship. At the Center for Asia Leadership, his team developed a Harvard student project into a full-fledged leadership training, coaching and research organisation that has benefited more than 32,000 individuals in 22 countries through over 90 conferences and leadership programmes.
Mr Lim also pioneered the centre’s research and publication arm, advising the interviewing agenda of over 100 minister- or director-level individuals from the public and private sectors, resulting in five published books. He also established the Asia Leadership Institute, mentoring and coaching over 35 teaching fellows from Harvard Business School, Harvard Kennedy School and the Stanford Graduate School of Business, while developing a network of value-driven companies and non-profit organisations, resulting in annual programmes in six countries. His current work engages him in researching and applying diverse leadership, education and entrepreneurial models and frameworks within Asian contexts.
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Networking Lunch
In conversation. Security for hybrid work
As hybrid work goes mainstream and workers in remote locations need support, strong IT security technologies and practices are essential. What must organisations and workers do to stay ahead of cyber-threats, from without and within, in an ever-changing risk landscape?
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Phoram Mehta
Senior director and chief information security officer - APAC, Paypal
Phoram Mehta
Senior director and chief information security officer - APAC, Paypal
October 12th 2022-
12:30 pm -1:00 pmIn conversation. Security for hybrid work
Phoram Mehta is the chief information security officer for PayPal in the Asia-Pacific region. A seasoned professional and technical leader with over two decades’ experience in information security, he has been instrumental in building secure technology solutions for multiple companies across a spectrum of sectors including financial services, healthcare, telecommunication, and government in North America and Asia-Pacific regions.
Mr Mehta also oversees PayPal’s Technology and Information program for Latin America. He currently serves on the board of Washington DC-based Cyber Risk Institute, has served as president of the the Information Systems Audit and Control Association (ISACA)’s Singapore chapter, and advises cybersecurity startups in Singapore, India and US.
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Chin Loon Chai
Senior director, Cyber Security Group and government CISO, GovTech
Chin Loon Chai
Senior director, Cyber Security Group and government CISO, GovTech
October 12th 2022-
12:30 pm -1:00 pmIn conversation. Security for hybrid work
Chin Loon Chai is the senior director of the Cyber Security Group (CSG) and Government Chief Information Security Officer (GCISO) in GovTech. CSG secures government infocommunications technology and smart systems, develops the public sector’s resilience, and partners the cybersecurity ecosystem against cyber threats to the Government. The group serves as the Centre of Excellence to provide cybersecurity governance supported by consulting practice in addition to resilient monitoring of security events with robust incident response capabilities. He also oversees the Chief Information Security Officers deployed to all government ministries of Singapore.
Mr Chai has over 27 years of experience in the technology industry after retiring from the Singapore Navy, where he held key appointments, including as Commanding Officer of a naval ship.
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Moderated by
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Sumana Rajarethnam
Director, South-East Asia, Economist Intelligence Corporate Network
Sumana Rajarethnam
Director, South-East Asia, Economist Intelligence Corporate Network
October 12th 2022-
12:30 pm -1:00 pmIn conversation. Security for hybrid work
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01:05 pm -1:30 pmPanel discussion. Beyond panaceas: technology at work
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10:05 am -10:45 amPanel discussion. Asia’s edge in the future of work
Sumana Rajarethnam is the South-east Asia director of the Economist Corporate Network based in Singapore. Sumana works closely with network members to help inform their business strategies through political, economic and operational insight and to connect them with their senior leadership peers.
Sumana is a senior policy professional with 17 years of business advisory experience, nine of those as an analyst, principal and director with the EIU from 2011-2020. He has most recently been working in the Chinese technology sector, including stints at Kuaishou Technology and ByteDance, the parent company of TikTok.
Before joining The Economist Group, Sumana worked as a journalist and in public relations with a focus on government and institutional clients. He served as executive director of the Asian Dialogue Society, working to develop an alternative ASEAN Charter with leading policymakers, and organised the “Building a Better Asia” series, a programme for young leaders across Asia undertaken with Peking University and the Nippon Foundation.
Sumana holds a BA in political science from UCLA and a Master’s degree in public policy from the University of Michigan.
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Panel discussion. Beyond panaceas: technology at work
To fill labour gaps, ensure operational continuity and build resilience, many organisations have taken up technology faster since the advent of covid-19. But beyond treating it as a panacea to meet immediate needs at the time, how has strategic thinking on technology adoption progressed? What strategic considerations should guide organisations as they incorporate and integrate capabilities, data and insights? What risks or gaps should they be aware of? How can they remain agile and open to further changes in a challenging environment?
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Chan Meng Chong
Vice-president, organisation process transformation and digitalisation, Changi Airport Group
Chan Meng Chong
Vice-president, organisation process transformation and digitalisation, Changi Airport Group
October 12th 2022-
01:05 pm -1:30 pmPanel discussion. Beyond panaceas: technology at work
Chan Meng Chong, vice-president of organisation process transformation and digitalisation at Changi Airport Group (CAG), is passionate about furthering the potential of individuals, teams and organisations. Some recent initiatives include setting up the CAG Accelerator to help teams quickly go from idea to solution; starting up the CAG Low Code Centre of Excellence, where teams are empowered to innovate, automate and digitise processes at low or no cost; and working with teams in their transformation journeys to clarify vision, align stakeholders and formulate strategies, while reinforcing CAG’s leadership principles.
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Moderated by
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Sumana Rajarethnam
Director, South-East Asia, Economist Intelligence Corporate Network
Sumana Rajarethnam
Director, South-East Asia, Economist Intelligence Corporate Network
October 12th 2022-
12:30 pm -1:00 pmIn conversation. Security for hybrid work
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01:05 pm -1:30 pmPanel discussion. Beyond panaceas: technology at work
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10:05 am -10:45 amPanel discussion. Asia’s edge in the future of work
Sumana Rajarethnam is the South-east Asia director of the Economist Corporate Network based in Singapore. Sumana works closely with network members to help inform their business strategies through political, economic and operational insight and to connect them with their senior leadership peers.
Sumana is a senior policy professional with 17 years of business advisory experience, nine of those as an analyst, principal and director with the EIU from 2011-2020. He has most recently been working in the Chinese technology sector, including stints at Kuaishou Technology and ByteDance, the parent company of TikTok.
Before joining The Economist Group, Sumana worked as a journalist and in public relations with a focus on government and institutional clients. He served as executive director of the Asian Dialogue Society, working to develop an alternative ASEAN Charter with leading policymakers, and organised the “Building a Better Asia” series, a programme for young leaders across Asia undertaken with Peking University and the Nippon Foundation.
Sumana holds a BA in political science from UCLA and a Master’s degree in public policy from the University of Michigan.
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Fireside chat. The role of AI, robotics and automation in shaping the future of work
Many employers have looked to robotics and automation to fill labour gaps during and after the pandemic. Despite anecdotal accounts of its varied application across industries, trends appear to favour its increasing use. But can automation adequately and ultimately fill the growing labour gap given the demographic trends and other corresponding developments in Asia? Which industries and sectors are most likely to see this happen? What are the implications?
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Susanne Bieller
General secretary, International Federation of Robotics
Susanne Bieller
General secretary, International Federation of Robotics
October 12th 2022Susanne Bieller has been general secretary of the International Federation of Robotics (IFR) since 2019. The IFR serves as the voice of the global robotics industry and an invaluable source of statistics on the global robotics market.
Ms Bieller is highly involved in advocacy topics in robotics concerning ethical, legal, societal and economic aspects of robotics and has in-depth knowledge of the global robotics market and current technology trends. She is dedicated to promoting the benefits of robots for productivity, competitiveness, economic growth, and quality of work and life.
After receiving her doctorate in chemistry, she gained experience in public relations and communications and in managerial functions at the European Commission, the Mechanical Engineering Industry Association (VDMA) and the European Engineering Industries Association (EUnited Robotics).
Ms Bieller has been elected among the 30 Women in Robotics You Need to Know About in 2019 and among the Top 10 Women in Robotics Industry in 2020. She is passionate about increasing the share and visibility of women in STEM occupations.
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Stephanie Bell
Research scientist, AI and shared prosperity, Partnership on AI
Stephanie Bell
Research scientist, AI and shared prosperity, Partnership on AI
October 12th 2022Stephanie Bell is a research scientist with the AI, labour and economy team at the Partnership on AI. She is leading the design of corporate targets and commitments on responsible AI, currently focusing on ensuring that the technological gains from AI translate into equitable economic growth and high-quality jobs. In her research, she is particularly interested in finding ways to include the perspectives of front-line workers in AI design and development, and exploring how AI can create better opportunities for low-wage workers.
Prior to joining PAI, Ms Bell was an engagement manager at McKinsey & Company, where she led teams and projects in the public and private sectors on the future of work, economic development, and worker re-training and re-skilling. She has also advised non-profits and foundations as a consultant at The Bridgespan Group, where her projects focused on improving K–12 public education in the United States.
Ms Bell holds a DPhil in politics and an MPhil in development studies from the University of Oxford, where she studied as a Rhodes Scholar. She also holds a BA in anthropology from the University of Chicago, where she was selected as a Truman Scholar.
Moderated by
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Michael Frank
Technology and geopolitics analyst and writer, formerly Economist Impact
Michael Frank
Technology and geopolitics analyst and writer, formerly Economist Impact
October 12th 2022Michael Frank was a senior analyst with EIU Public Policy based in Hong Kong, working with Asia-based clients in support of their public policy-related strategic initiatives.
Mr. Frank designs and manages both internal and public research programmes for clients in need of policy advocacy, thought leadership, strategy and analysis. His recent research has focused on technology and public policy, including themes such as the economic impact of emergent technologies; international best practices and influence in technology policymaking; and the roles of infrastructure, human capital and industry connectivity in advancing digital transformation in Asia. He also monitors global and regional trends such as geopolitical conflict, trade policy, and regulatory politics.
He also serves as vice chair of the Financial Services Committee at The American Chamber of Commerce in Hong Kong. He holds a Master’s degree in public policy from the University of Chicago, where he served as Editor-in-Chief of the Chicago Policy Review, and a BA in international relations and economics from Colgate University.
In conversation. 20-20 hindsight: innovating under pressure
In the post-pandemic era, how have organisations and workforces responded or innovated in response to disruptions to keep business operations going, fulfill commitments to clients while also keeping their value propositions relevant? What have leaders learned about their organisation and workforces’ capabilities and capacity for agility, adaptability and innovation? How have they been able to address challenges or opportunity gaps that emerged? How have organisations approached innovation to ensure that training, workplace culture and technological capabilities are evolving in line with priorities?
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Krishna Raghavan
Chief people officer, Flipkart
Krishna Raghavan
Chief people officer, Flipkart
October 12th 2022-
02:10 pm -2:30 pmIn conversation. 20-20 hindsight: innovating under pressure
Krishna Raghavan is the chief people officer at Flipkart. He and his team aim to transform Flipkart to be the employer of choice by providing an inclusive and entrepreneurial environment through a balance of bespoke and sustainable people practices. Over the last two years, in his tenure as chief people officer, Mr Raghavan has built a strong development-focused and inclusive organisation that allows for the best ideas to emerge from anywhere to serve customers and sellers.
Prior to his current role, he was the technology head for Flipkart’s fulfilment and services, and customer experience groups. In the course of his tenure at Flipkart, he has also spearheaded the launch of the marketplace platform and has led multiple strategic technology initiatives for Ekart. A leader who brings with him the right blend of technical and people skills, he has built exemplary engineering teams from scratch with his intuitive people management and sound organisational planning.
With a career spanning over two decades, Mr Raghavan is well known for his empathetic style of leading cross-functional teams to achieve human-centric winning business outcomes. He has worked across diverse geographies and work cultures and is known to be an active champion of driving a people-first culture in organisations.
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Moderated by
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Charles Ross
Principal, technology and society, policy and insights, Economist Impact
Charles Ross
Principal, technology and society, policy and insights, Economist Impact
October 12th 2022-
10:05 am -10:55 amPanel discussion. Work in a shifting economic climate: responses in context
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10:55 am -11:25 amPanel discussion. From resignation to realignment
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02:10 pm -2:30 pmIn conversation. 20-20 hindsight: innovating under pressure
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04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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05:00 pm -5:40 pmPanel discussion. Strategic innovations at work: the paths ahead
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10:10 am -10:50 amPanel discussion. Changing the experience of work
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03:20 pm -4:00 pmPanel discussion. Blue-collar Asia: working-class prospects in a high-tech future
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04:30 pm -5:10 pmPanel discussion. All skilled up with nowhere to go: ageing workers at an impasse
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12:50 pm -1:35 pmPanel discussion. Tuning in to next gen workforces
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02:20 pm -3:00 pmPanel discussion. Facing the future: opportunities and approaches that inform strategic priorities
Charles Ross is Principal of Policy and Insights in Asia-Pacific and leads the region’s technology and society practice. Prior to this role he was editorial director for The Economist Intelligence Unit overseeing all thought leadership research in Asia. Charles combines a deep understanding of how technology trends are reshaping business and society with excellent research and editorial skills, to create impactful and award-winning research programmes for clients.
Charles is currently based in Australia and has led many projects analysing the implications for governments, business and society of new technology and sustainability trends covering healthtech, decentralised finance, smart cities, longevity, digitisation, future of work and automation, for Medtronic, Google, Stripe, SAP, Telstra, Microsoft, Prudential, Westpac and the Singapore government, amongst others. He is a contributing industry expert to the UN Science Policy and Business Forum on the Environment and a frequent speaker at finance and technology events across the region. Charles holds a master of business administration, focusing on strategy and organisational change, from the University of Oxford and a certificate in public policy analysis from the London School of Economics and Political Science.
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Panel discussion. Has the “most valuable asset” been the weakest link?
Before covid-19, organisations typically said “people” were their most valuable asset. The pandemic put this to the test as businesses had to adjust operations, employees resigned, work could not be performed as usual, issues over inequity and workers’ well-being came to the fore—and business performance suffered. As a resource relied on by businesses to deliver outcomes, might “people” have been a weak link? How do employers view “people” now? How are they preserving or building the value of their people against pressures to automate, replace them or reconfigure how they work? What insights are emerging around models of work and the place of workers in the organisation?
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Angela Ryan
Group chief human resources officer, IHH Healthcare
Angela Ryan
Group chief human resources officer, IHH Healthcare
October 12th 2022-
02:35 pm -3:15 pmPanel discussion. Has the “most valuable asset” been the weakest link?
Angela Ryan is an international human resources practitioner delivering sustainable human capabilities and creating advocacy-building cultures so that people and organisations thrive. With global build, scale and transformation experience, her background includes generalist and specialist, market, regional and global HR leadership roles across health-care, entertainment, media and insurance sectors. Ms Ryan is the group chief human resources officer for HH Healthcare. The group has 67,000 dedicated colleagues across 80 hospitals, universities and clinics across the globe. A practitioner-scholar, Ms Ryan holds an LLB in European law and languages and a master’s degree in European business, and she is a current DProf candidate in human resources. She is a fellow of the Chartered Institute of Personnel and Development (CIPD) and an advocate for the continued development of the HR profession.
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Budiman Wikarsa
Co-founder and board member, Labor Solutions
Budiman Wikarsa
Co-founder and board member, Labor Solutions
October 12th 2022-
02:35 pm -3:15 pmPanel discussion. Has the “most valuable asset” been the weakest link?
Budiman Wikarsa is a social enterprise and business leader, with nearly two decades’ experience founding, leading, advising, managing and investing in businesses in Southeast Asia. His expertise is in building and leading mission-driven teams with strong business acumen. Mr Wikarsa founded three businesses, including Labor Solutions, for which he is currently Chairman of the Board, RUMA/Mapan which was acquired by Gojek in 2018, and the International Wellbeing Center, which provides leading mental health care services in Jakarta. His experience includes managing Monk’s Hill Venture’s Indonesian operations; helping startups grow at AWS; leading Sampoerna Foundation’s social business arm, and consulting for McKinsey and Company. Mr Wikarsa holds an MBA from Kellogg School of Management and is an active gamer.
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Peter Cheese
Chief executive, Chartered Institute of Personnel and Development (CIPD)
Peter Cheese
Chief executive, Chartered Institute of Personnel and Development (CIPD)
October 12th 2022-
02:35 pm -3:15 pmPanel discussion. Has the “most valuable asset” been the weakest link?
Peter Cheese is the chief executive of CIPD, a professional body for human resources and people development. Since January 2019, he has been co-chair of the Flexible Working Task-Force, a partnership across government departments, business groups, trade unions and charities, to increase the uptake of flexible working.
He is also chair of Engage for Success and the What Works Centre for Wellbeing. Mr Cheese writes and speaks widely on the development of HR, the future of work and the key issues of leadership, culture and organisation, people, and skills.
Prior to joining CIPD in 2012, Mr Cheese was chair of the Institute of Leadership and Management and an executive fellow at London Business School, and he held a number of board-level roles. He had a long career in consulting at Accenture working with organisations around the world, and in his last seven years there was global managing director for the firm’s human capital and organisation consulting practice.
Mr Cheese is a fellow of CIPD, the Australian HR Institute, the Royal Society of Arts and the Academy of Social Sciences. He is also a companion of the Institute of Leadership and Management, the Chartered Management Institute and the British Academy of Management. He holds honorary doctorates from Bath University, Kingston University and Birmingham City University.
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Moderated by
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Faustino John Lim
Co-founder and vice-president, Center for Asia Leadership
Faustino John Lim
Co-founder and vice-president, Center for Asia Leadership
October 12th 2022-
11:45 am -12:30 pmPanel discussion. Responses to new baselines, expectations and priorities in the workplace
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02:35 pm -3:15 pmPanel discussion. Has the “most valuable asset” been the weakest link?
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04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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10:55 am -11:35 amPanel discussion. Working smart for better employee welfare
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11:50 am -12:15 pmIn conversation. Leadership under fire: how crises redefine roles and decision-making
Faustino John Lim is the co-founder and vice-president at the Center for Asia Leadership. A former fellow of the Harvard University Asia Center, he has worked in diverse organisations, including the embassy of Canada in Korea and the International Crisis Group, and in sectors such as English education and social entrepreneurship. At the Center for Asia Leadership, his team developed a Harvard student project into a full-fledged leadership training, coaching and research organisation that has benefited more than 32,000 individuals in 22 countries through over 90 conferences and leadership programmes.
Mr Lim also pioneered the centre’s research and publication arm, advising the interviewing agenda of over 100 minister- or director-level individuals from the public and private sectors, resulting in five published books. He also established the Asia Leadership Institute, mentoring and coaching over 35 teaching fellows from Harvard Business School, Harvard Kennedy School and the Stanford Graduate School of Business, while developing a network of value-driven companies and non-profit organisations, resulting in annual programmes in six countries. His current work engages him in researching and applying diverse leadership, education and entrepreneurial models and frameworks within Asian contexts.
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Panel discussion. From human resource to human development - paradigm in practice
Issues and challenges around employee well-being, workforce resourcing and work equitability in recent times have given fresh impetus to human centric approaches to people management and development. For organisations and leaders though, how does a ‘human resource’ view of workers differ from a ‘human development’ view? Does it constitute a paradigm shift? What would it entail for organisations in terms of policies and practices? How do cultural, social or organisational contexts play a role in determining best practices in human development? In terms of global benchmarks on human development, how do Asian organisations fare and what informs their priorities?
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Bob Aubrey
Founder and chair of the advisory board, ASEAN Human Development Organisation
Bob Aubrey
Founder and chair of the advisory board, ASEAN Human Development Organisation
October 12th 2022Bob Aubrey is the founder of the ASEAN Human Development Organisation (AHDO) and chair of its advisory board. He is also chairman of the human development committee of the European Chamber of Commerce in Singapore.
Dr Aubrey has led an esteemed and varied career as a business consultant, entrepreneur, writer and teacher. He has lived in the US, Europe, China and Singapore, and his work has taken him to more than 25 countries across six continents.
He is an award-winning consultant for companies in strategy, leadership and human development and currently senior adviser for the largest leadership accelerator in South-east Asia. As a professor, he has taught leadership, talent development and human development at business schools in Asia and Europe.
As a writer, Dr Aubrey has published 15 books. His most recent books published by McGraw Hill are Human Development Careers: Leading the Future of Work (2020) and Leading Human Development in ASEAN (2019). He is now writing a book on the ethics of ASEAN.
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Mallory Loone
Co-founder of Work Inspires and ASEAN Human Development Organisation Malaysia Board
Mallory Loone
Co-founder of Work Inspires and ASEAN Human Development Organisation Malaysia Board
October 12th 2022Mallory Loone is the co-founder of Work Inspires, a people engagement and development company. She has worked with many Fortune 500 companies both locally and abroad, attending to different levels of employees. She has also delivered keynotes and shared insights with companies such as Orsted, HSBC, SP Setia, Unilever and Schneider Electric.
Her knowledge and experience in the people development scene have earned her recognition as Malaysia’s Most Talented Coach of 2019 and Top 100 Global Training and Development Coach of 2017 by the World HRD Congress, and Top 100 LinkedIn Icons to Follow in Malaysia by Marketing in Asia 2020. Ms Loone has been a TEDx speaker four times, and she continues to contribute by mentoring startups and youths. She is part of the Tulips Movement Council, aimed at inspiring and unleashing women’s and youth’s potential to grow, and she serves as an industry adviser for Saito Business School.
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Patrick Tay
Assistant secretary-general, National Trades Union Congress, and member of parliament
Patrick Tay
Assistant secretary-general, National Trades Union Congress, and member of parliament
October 12th 2022Patrick Tay is the assistant secretary-general of NTUC and a member of parliament for the Pioneer Single Member Constituency. He chairs the Government Parliamentary Committee for Education and co-chairs the Financial Sector Tripartite Committee. As director of NTUC’s legal services and strategy departments, Mr Tay represents the labour movement in tripartite workgroups to review and update employment and industrial relations legislation, and he has been pivotal in lobbying for the many changes to manpower-related laws and policies in Singapore. He also recently co-chaired the NTUC-SNEF PME Task-Force. He is also the executive secretary of the United Workers of Electronics and Electrical Industries and Singapore Manual and Mercantile Workers’ Union. He advises all of the NTUC-affiliated unions in Singapore, and he has represented numerous unions and members in complex and contentious issues, dispute resolution and conciliation and in the Industrial Arbitration Court. Representing workers and the labour movement, Mr Tay sits on several government boards, national institutions and tripartite committees.
Moderated by
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Craig Johns
Chief executive and managing partner, Speakers Institute Corporate
Craig Johns
Chief executive and managing partner, Speakers Institute Corporate
October 12th 2022Craig Johns is a ten-time national sport champion, international sport coach and chief executive turned high-performance leadership expert, international speaker and host of the Inspiring Great Leaders podcast. As chief executive and managing partner of Speakers Institute Corporate, Mr Johns leads a global team solving ineffective communication and decision-making through communication, leadership, wellbeing and organisation solutions.
He has 26 years’ global experience working in the sport, health, mind, education, speaking and hospitality industries. He created Break The CEO Code, Active CEO and Atomic Pressure leadership and wellbeing frameworks, and thrives on helping people become high-performing leaders. Known for his relentless curiosity and obsession for human behaviour and performance, Mr Johns is passionate about helping people find the self-belief and courage to bring out the best in themselves. He has worked with senior executives from some of the world’s leading companies including IBM, WTA Tennis, EY, Nestlé, Ironman Triathlon, Procter & Gamble, United World College and Nike.
Panel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
The multi-faceted issues around the future of work have been the basis of significant research initiatives, editorial work and insights within Economist Impact as well as at partners such as Speaker Institute Corporate and the Center for Asia Leadership. This discussion session featuring our moderators will offer insights into their perspectives on themes discussed in the wider context of their work.
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Craig Johns
Chief executive officer and managing partner, Speakers Institute Corporate
Craig Johns
Chief executive officer and managing partner, Speakers Institute Corporate
October 12th 2022Craig Johns is a ten-time national sport champion, international sport coach, and chief executive turned high-performance leadership expert, international speaker and host of the Inspiring Great Leaders podcast. As chief executive and managing partner of Speakers Institute Corporate, Mr Johns leads a global team solving ineffective communication and decision-making through communication, leadership, well-being and organisation solutions. Mr Johns has 26 years’ global experience working in the sport, health, mind, education, speaking and hospitality industries. He has worked with senior executives from some of the world’s leading companies including IBM, WTA Tennis, EY, Nestlé, Ironman Triathlon, P&G, United World College and Nike.
Moderated by
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Bill Ridgers
Asia Digital editor, The Economist
Bill Ridgers
Asia Digital editor, The Economist
October 12th 2022-
04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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02:00 pm -2:40 pmPanel discussion. New models of work: fad or future?
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02:45 pm -3:15 pmPanel discussion. Playbooks for managing and optimising hybrid and remote workforces
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10:55 am -11:25 amFireside chat. Reimagining the place of work
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12:15 pm -12:50 pmFireside chat: All together now? Managing a multi-cohort workforce
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01:35 pm -2:20 pmPanel discussion. Winning at work: how technology will shape competition
Bill Ridgers is The Economist’s Asia Digital editor, responsible for the Asia newsdesk in Hong Kong. He was previously co-editor of the Espresso daily news-briefing app. Before that he was the business education editor at The Economist, editor of the Gulliver business-travel blog and deputy editor of “The World in 2018”. Prior to joining the newspaper, he was the editor of the long-running “Which MBA?” guide and was the chief travel and tourism analyst for the Economist Intelligence Unit (EIU). At the EIU he also edited the cost of living survey and devised its liveability rankings. He has written papers on talent management, education and the cost of doing business, and has published a book of business quotations.
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Faustino John Lim
Co-founder and vice-president, Center for Asia Leadership
Faustino John Lim
Co-founder and vice-president, Center for Asia Leadership
October 12th 2022-
11:45 am -12:30 pmPanel discussion. Responses to new baselines, expectations and priorities in the workplace
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02:35 pm -3:15 pmPanel discussion. Has the “most valuable asset” been the weakest link?
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04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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10:55 am -11:35 amPanel discussion. Working smart for better employee welfare
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11:50 am -12:15 pmIn conversation. Leadership under fire: how crises redefine roles and decision-making
Faustino John Lim is the co-founder and vice-president at the Center for Asia Leadership. A former fellow of the Harvard University Asia Center, he has worked in diverse organisations, including the embassy of Canada in Korea and the International Crisis Group, and in sectors such as English education and social entrepreneurship. At the Center for Asia Leadership, his team developed a Harvard student project into a full-fledged leadership training, coaching and research organisation that has benefited more than 32,000 individuals in 22 countries through over 90 conferences and leadership programmes.
Mr Lim also pioneered the centre’s research and publication arm, advising the interviewing agenda of over 100 minister- or director-level individuals from the public and private sectors, resulting in five published books. He also established the Asia Leadership Institute, mentoring and coaching over 35 teaching fellows from Harvard Business School, Harvard Kennedy School and the Stanford Graduate School of Business, while developing a network of value-driven companies and non-profit organisations, resulting in annual programmes in six countries. His current work engages him in researching and applying diverse leadership, education and entrepreneurial models and frameworks within Asian contexts.
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Gillian Parker
Senior manager, Policy and insights, Economist Impact
Gillian Parker
Senior manager, Policy and insights, Economist Impact
October 12th 2022-
04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
Gillian Parker is a senior manager at Economist Impact, policy & insights and is currently based in Singapore. Previous to this role, she was deputy editor for Eco-Business, a news site and business intelligence firm specialising in sustainability issues across Asia. Before moving to Singapore in 2019, Gillian lived in sub-Saharan Africa for nearly a decade. Gillian worked in Johannesburg and Lagos as a risk analyst for Control Risks, helping firms operate in challenging environments in West and Central Africa. Her other consulting work includes UKAID projects focussing on policies, laws and regulations affecting businesses in Nigeria and climate resilient infrastructure in southern Africa. Before that, she was reporting as a journalist across a dozen countries for The Economist, TIME and Voice of America among other international outlets. She was also a contributor to The Economist Intelligence Unit, focusing on bespoke reports and indexes ranging from food security to SMEs in Nigeria to Islamic finance. Gillian has a MSc in African and Asian Politics from SOAS and hails originally from Northern Ireland.
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Charles Ross
Principal, technology and society, policy and insights, Economist Impact
Charles Ross
Principal, technology and society, policy and insights, Economist Impact
October 12th 2022-
10:05 am -10:55 amPanel discussion. Work in a shifting economic climate: responses in context
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10:55 am -11:25 amPanel discussion. From resignation to realignment
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02:10 pm -2:30 pmIn conversation. 20-20 hindsight: innovating under pressure
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04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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05:00 pm -5:40 pmPanel discussion. Strategic innovations at work: the paths ahead
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10:10 am -10:50 amPanel discussion. Changing the experience of work
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03:20 pm -4:00 pmPanel discussion. Blue-collar Asia: working-class prospects in a high-tech future
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04:30 pm -5:10 pmPanel discussion. All skilled up with nowhere to go: ageing workers at an impasse
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12:50 pm -1:35 pmPanel discussion. Tuning in to next gen workforces
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02:20 pm -3:00 pmPanel discussion. Facing the future: opportunities and approaches that inform strategic priorities
Charles Ross is Principal of Policy and Insights in Asia-Pacific and leads the region’s technology and society practice. Prior to this role he was editorial director for The Economist Intelligence Unit overseeing all thought leadership research in Asia. Charles combines a deep understanding of how technology trends are reshaping business and society with excellent research and editorial skills, to create impactful and award-winning research programmes for clients.
Charles is currently based in Australia and has led many projects analysing the implications for governments, business and society of new technology and sustainability trends covering healthtech, decentralised finance, smart cities, longevity, digitisation, future of work and automation, for Medtronic, Google, Stripe, SAP, Telstra, Microsoft, Prudential, Westpac and the Singapore government, amongst others. He is a contributing industry expert to the UN Science Policy and Business Forum on the Environment and a frequent speaker at finance and technology events across the region. Charles holds a master of business administration, focusing on strategy and organisational change, from the University of Oxford and a certificate in public policy analysis from the London School of Economics and Political Science.
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Panel discussion. Strategic innovations at work: the paths ahead
This panel will feature thought leaders’ perspectives on the future of work and strategic innovations that could help workers and organisations become more resilient and agile in anticipation of future challenges. Discussion may encompass specific issues and opportunities envisioned against situational contexts or constraints e.g. changing workforce demographics and education/skills deficits, and the contextual strategies or interventions that may apply in response such as ideas on training, workplace experiments focusing on specific workforce segments, the uses of technologies, redesigning of roles, processes and workplaces, individual and organisational capability development, hiring and talent management, and other innovative, futuristic or ‘blue sky’ approaches.
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Aaron Maniam
Deputy secretary, industry & international, Ministry of Communications and Information, Singapore
Aaron Maniam
Deputy secretary, industry & international, Ministry of Communications and Information, Singapore
October 12th 2022-
05:00 pm -5:40 pmPanel discussion. Strategic innovations at work: the paths ahead
Aaron Maniam is a Singaporean civil servant, having served in the Ministry of Foreign Affairs, Centre for Strategic Futures, Civil Service College and Ministry of Trade and Industry. Currently Deputy Secretary at the Ministry of Communications and Information, he oversees digital economics, digital regulation, digital literacy and access, and public sector broadcasting. In his free time, he writes poetry, facilitates inter-religious dialogues, and teaches at the National University of Singapore’s Scholars Programme. He is a Young Global Leader of the World Economic Forum, an Asia 21 Young Leader of the Asia Society, and a Fellow of the Royal Society for the encouragement of the Arts, Manufactures and Commerce.
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Linda Lee
Managing director and regional head of future of work, Transformation group, DBS
Linda Lee
Managing director and regional head of future of work, Transformation group, DBS
October 12th 2022-
05:00 pm -5:40 pmPanel discussion. Strategic innovations at work: the paths ahead
With more than 20 years in the financial services industry, Linda Lee leads the future of work programme at DBS. Her mission is to evolve DBS into the best workplace for all employees by continuously transforming DBS’s functional capabilities, policies and mindsets to enrich working lives.
Her journey with DBS began in the consumer banking group, where she managed and transformed customer experiences in branch banking and products like mortgages and insurance. Through her visionary leadership, DBS’s branch operating model was digitised and redesigned to enhance both customer and employee experiences.
Under her leadership, DBS was awarded Digital Workplace of the Year 2020 by Digital Workplace Group. Equipping employees and making a difference to their productivity and daily lives, Ms Lee was named Digital Workplace Leader of the Year 2021.
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Suryo Sasono
Senior vice president of talent, Bukalapak
Suryo Sasono
Senior vice president of talent, Bukalapak
October 12th 2022-
05:00 pm -5:40 pmPanel discussion. Strategic innovations at work: the paths ahead
Suryo Sasono is senior vice president of talent at Bukalapak. A seasoned business leader with extensive experience in Human Resources management, he graduated from INSEAD with a Master of Business Administration degree in French, UAE, and Singapore, and a Bachelor of Industrial Engineering degree from Bandung Institute of Technology in Indonesia.
Prior to joining Bukalapak, Mr Sasono was a consultant from 2018 and project leader from 2020 at Boston Consulting Group. He joined Gojek in 2015 as Head of Human Resources Business Partner.
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Heather Emslie
Global head, Google Workspace
Heather Emslie
Global head, Google Workspace
October 12th 2022-
05:00 pm -5:40 pmPanel discussion. Strategic innovations at work: the paths ahead
Heather Emslie, has more than 20 years’ experience in the software industry and more than nine years in public cloud services. She spent the past eight years based in Singapore, covering the various Asian markets, before embarking on a global role covering markets across North America, EMEA and Japan.
Ms Emslie is the global head for Google Workspace and is part of the Google Cloud Workspace leadership team. At Google, she is responsible for building and driving the business strategy across sales, marketing and partners. Prior to Google, she spent 12 years at Microsoft, where most recently she led the O365 solution sales team for APAC. In both organisations she has worked with various enterprise customers to transition from traditional IT solutions to embrace productivity cloud. More recently she has been spending time with customers working through their hybrid work plans and sharing best practices.
Ms Emslie holds an MBA from Bond University, Australia, and a bachelor of commerce from Rhodes University (South Africa).
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Moderated by
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Charles Ross
Principal, technology and society, policy and insights, Economist Impact
Charles Ross
Principal, technology and society, policy and insights, Economist Impact
October 12th 2022-
10:05 am -10:55 amPanel discussion. Work in a shifting economic climate: responses in context
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10:55 am -11:25 amPanel discussion. From resignation to realignment
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02:10 pm -2:30 pmIn conversation. 20-20 hindsight: innovating under pressure
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04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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05:00 pm -5:40 pmPanel discussion. Strategic innovations at work: the paths ahead
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10:10 am -10:50 amPanel discussion. Changing the experience of work
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03:20 pm -4:00 pmPanel discussion. Blue-collar Asia: working-class prospects in a high-tech future
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04:30 pm -5:10 pmPanel discussion. All skilled up with nowhere to go: ageing workers at an impasse
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12:50 pm -1:35 pmPanel discussion. Tuning in to next gen workforces
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02:20 pm -3:00 pmPanel discussion. Facing the future: opportunities and approaches that inform strategic priorities
Charles Ross is Principal of Policy and Insights in Asia-Pacific and leads the region’s technology and society practice. Prior to this role he was editorial director for The Economist Intelligence Unit overseeing all thought leadership research in Asia. Charles combines a deep understanding of how technology trends are reshaping business and society with excellent research and editorial skills, to create impactful and award-winning research programmes for clients.
Charles is currently based in Australia and has led many projects analysing the implications for governments, business and society of new technology and sustainability trends covering healthtech, decentralised finance, smart cities, longevity, digitisation, future of work and automation, for Medtronic, Google, Stripe, SAP, Telstra, Microsoft, Prudential, Westpac and the Singapore government, amongst others. He is a contributing industry expert to the UN Science Policy and Business Forum on the Environment and a frequent speaker at finance and technology events across the region. Charles holds a master of business administration, focusing on strategy and organisational change, from the University of Oxford and a certificate in public policy analysis from the London School of Economics and Political Science.
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Welcome and introduction to Day 2
In conversation. Navigating priorities in the emerging future workplace
This conversation will frame Google Workspace’s perspectives on key emerging priorities that surfaced in the course of Day 1’s discussions, as summarised in the Day 2 Welcome and Introduction session. The focus on emerging priorities will also foreground Day 2’s proceedings as we shift attention towards more future-forward and strategic perspectives around opportunities, and how enterprises should increasingly drive initiatives to build capacity for resilience and agility.
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Michael Brenzel
Chief evangelist, Google Workspace
Michael Brenzel
Chief evangelist, Google Workspace
October 13th 2022-
09:50 am -10:05 amIn conversation. Navigating priorities in the emerging future workplace
Michael Brenzel is Google’s chief evangelist for Workspace. At Google, he focuses on thought leadership for the future of work and driving awareness of Google Workspace. Before joining Google, Mr Brenzel held several leadership positions at the research company Gartner and worked in the telco and IT industry for many years. His experience with Google Workspace goes back to the beginning in 2006, when he was one of the first beta testers.
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Panel discussion. Changing the experience of work
Businesses are shifting and focusing on performance as the world enters another year of adaptations to covid-19 amid a newly challenging economic climate. What has this shift in emphasis meant for the experience of work? Have work-life balance and concerns about equity and employee welfare taken a back seat in a return to the “old normal”, or have meaningful changes taken root for the long term? Can innovative approaches, such as the redesigning of physical workplaces or adoption of design thinking, help bring about change to increase the effectiveness of organisations and their employees while maintaining a commitment to well-being and workplace improvements?
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Julian Clarke
Executive director of HR and group owner, restructuring and M&A—people and change, Telstra
Julian Clarke
Executive director of HR and group owner, restructuring and M&A—people and change, Telstra
October 13th 2022-
10:10 am -10:50 amPanel discussion. Changing the experience of work
Julian Clarke is currently group owner of restructuring for people and change and future workplace experience at Telstra. He is passionate about enabling people and organisations to be their best and believes that creating great employee experiences in the workplace leads to great customer experience. Using human-centred design, his group designs, builds and manages HR products across the employee life-cycle with the aim of enhancing employees’ experience. Mr Clarke is the executive lead at Telstra for leadership, employee experience, talent management, performance, and diversity and inclusion. He has worked in HR since 2010. Prior to that he was a lawyer, both in-house at Telstra, and at Freehills, where he worked in the employee relations practice for eight years.
Mr Clarke has an undergraduate law degree from Oxford University, a graduate diploma in legal practice from the College of Law, London, a graduate diploma in labour relations law from the University of Melbourne and is studying for a graduate diploma in psychology at Monash University.
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Yukari Altman Yamahiro
Associate strategy director and organizational design lead, frog
Yukari Altman Yamahiro
Associate strategy director and organizational design lead, frog
October 13th 2022-
10:10 am -10:50 amPanel discussion. Changing the experience of work
Yukari Altman Yamahiro is an associate strategy director and organisational design lead at frog New York. Trained as an architect, she works with teams and organisations to adopt human-centred design-thinking. Her professional experience in design encompasses architectural and interior design, organisational design, product design, team effectiveness, and culture change both internally and externally for organisations, from startups to large enterprises. With her understanding of design’s implications on people, she engages with organisations throughout their transformation processes.
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Reen Salleh
Head of workplace strategy, planning and experience APJ, Transformation Office, HP Inc.
Reen Salleh
Head of workplace strategy, planning and experience APJ, Transformation Office, HP Inc.
October 13th 2022-
10:10 am -10:50 amPanel discussion. Changing the experience of work
Reen Salleh heads the APAC workplace strategy, planning and experience team at HP Inc. With more than 20 years of experience in the corporate real estate industry, she brings diverse and international working experience, specialising in workplace/portfolio transformation, workplace design and strategy, workplace experience and change management.
Ms Salleh has delivered numerous complex offices, research and development facilities, manufacturing and campus projects for HP Inc. in Asia Pacific, India, Japan and Korea, and previously for major MNCs in Asia. On the future of workplaces, she is always on the lookout for new themes to add to her growing framework of research as both an academic and a professional.
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Moderated by
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Charles Ross
Principal, technology and society, policy and insights, Economist Impact
Charles Ross
Principal, technology and society, policy and insights, Economist Impact
October 12th 2022-
10:05 am -10:55 amPanel discussion. Work in a shifting economic climate: responses in context
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10:55 am -11:25 amPanel discussion. From resignation to realignment
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02:10 pm -2:30 pmIn conversation. 20-20 hindsight: innovating under pressure
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04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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05:00 pm -5:40 pmPanel discussion. Strategic innovations at work: the paths ahead
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10:10 am -10:50 amPanel discussion. Changing the experience of work
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03:20 pm -4:00 pmPanel discussion. Blue-collar Asia: working-class prospects in a high-tech future
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04:30 pm -5:10 pmPanel discussion. All skilled up with nowhere to go: ageing workers at an impasse
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12:50 pm -1:35 pmPanel discussion. Tuning in to next gen workforces
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02:20 pm -3:00 pmPanel discussion. Facing the future: opportunities and approaches that inform strategic priorities
Charles Ross is Principal of Policy and Insights in Asia-Pacific and leads the region’s technology and society practice. Prior to this role he was editorial director for The Economist Intelligence Unit overseeing all thought leadership research in Asia. Charles combines a deep understanding of how technology trends are reshaping business and society with excellent research and editorial skills, to create impactful and award-winning research programmes for clients.
Charles is currently based in Australia and has led many projects analysing the implications for governments, business and society of new technology and sustainability trends covering healthtech, decentralised finance, smart cities, longevity, digitisation, future of work and automation, for Medtronic, Google, Stripe, SAP, Telstra, Microsoft, Prudential, Westpac and the Singapore government, amongst others. He is a contributing industry expert to the UN Science Policy and Business Forum on the Environment and a frequent speaker at finance and technology events across the region. Charles holds a master of business administration, focusing on strategy and organisational change, from the University of Oxford and a certificate in public policy analysis from the London School of Economics and Political Science.
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Panel discussion. Working smart for better employee welfare
How can organisation leaders institute changes to improve well-being for employees? What constitutes well-being and how have the notions about it evolved? How does well-being affect work performance, and can or should it be tracked? Why do these considerations matter, what are some challenges from the perspective of employers, and are there best practices or approaches that can constructively address the challenges?
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Melissa Ng
Chief executive officer and co-founder, Bravely
Melissa Ng
Chief executive officer and co-founder, Bravely
October 13th 2022-
10:55 am -11:35 amPanel discussion. Working smart for better employee welfare
Melissa Ng is a serial entrepreneur and the chief executive officer and co-founder of Bravely, an app used by both therapists and individuals to achieve happier and healthier mental health. She has worked with businesses like McDonalds, Visa and Samsung, and has been featured on Forbes, The Straits Times and The Robb Report.
As someone who has struggled with mental health for most of her life (most recently while battling leukaemia), Bravely was born out of Ms Ng’s determination to create something that will truly make a difference for people going through the same pains and challenges.
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Rashmi Sharma
Learning and leadership director, Bottling Investments Group, The Coca Cola Company
Rashmi Sharma
Learning and leadership director, Bottling Investments Group, The Coca Cola Company
October 13th 2022-
10:55 am -11:35 amPanel discussion. Working smart for better employee welfare
Rashmi Sharma is a catalyst for inspiring professionals to thrive in a post-pandemic world. In her current role, she helps leaders at the Coca-Cola Group by unlocking the powers of leadership and learning. She earned an engineering and a business management degree from top universities in India, and over the last 16 years has worked globally with IBM, Aon and Aditya Birla Group, where she consulted on people practices. She has spent the last six years in South-east Asia and is currently based in Bangkok.
Ms Sharma derives her lessons from diverse sources—corporate hierarchies, startup ecosystems and creative art forms. She has been a startup founder, a national beauty pageant finalist and a jazz dancer. She channels her insights to run a community called Leaders Who Thrive, a group of professionals who believe in work–life harmony and leading a more purposeful and fulfilled life.
Ms Sharma has spoken on leadership at TEDx Stage and has been invited to share her experience at the RISE Corporate Innovation Summit, HR Festival Asia and UN Youth Speak.
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Moderated by
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Faustino John Lim
Co-founder and vice-president, Center for Asia Leadership
Faustino John Lim
Co-founder and vice-president, Center for Asia Leadership
October 12th 2022-
11:45 am -12:30 pmPanel discussion. Responses to new baselines, expectations and priorities in the workplace
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02:35 pm -3:15 pmPanel discussion. Has the “most valuable asset” been the weakest link?
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04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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10:55 am -11:35 amPanel discussion. Working smart for better employee welfare
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11:50 am -12:15 pmIn conversation. Leadership under fire: how crises redefine roles and decision-making
Faustino John Lim is the co-founder and vice-president at the Center for Asia Leadership. A former fellow of the Harvard University Asia Center, he has worked in diverse organisations, including the embassy of Canada in Korea and the International Crisis Group, and in sectors such as English education and social entrepreneurship. At the Center for Asia Leadership, his team developed a Harvard student project into a full-fledged leadership training, coaching and research organisation that has benefited more than 32,000 individuals in 22 countries through over 90 conferences and leadership programmes.
Mr Lim also pioneered the centre’s research and publication arm, advising the interviewing agenda of over 100 minister- or director-level individuals from the public and private sectors, resulting in five published books. He also established the Asia Leadership Institute, mentoring and coaching over 35 teaching fellows from Harvard Business School, Harvard Kennedy School and the Stanford Graduate School of Business, while developing a network of value-driven companies and non-profit organisations, resulting in annual programmes in six countries. His current work engages him in researching and applying diverse leadership, education and entrepreneurial models and frameworks within Asian contexts.
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In conversation. Leadership under fire: how crises redefine roles and decision-making
Business leaders have faced significant pressure to manage operational disruptions, scattered workforces and constantly shifting safety regulations during the covid-19 crisis. Have recent years changed what we consider best practice in leadership? Have more efficient frameworks for decision-making emerged that should be used in future disruptions? How have organisational structures been affected, and have C-suite roles evolved in response?
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Kris Giswold
Senior vice-president, finance, APAC, Middle East and Africa, Mondelēz International
Kris Giswold
Senior vice-president, finance, APAC, Middle East and Africa, Mondelēz International
October 13th 2022Kris Giswold is the senior vice-president of finance in Asia-Pacific, Middle East and Africa (AMEA) for Mondelēz International. She is responsible for all aspects of the finance function in AMEA and is a member of the AMEA leadership team. Ms Giswold is a globally experienced finance professional with a broad understanding of consumer product organisations. She joined Mondelēz International in 1995 as a senior financial analyst for Kraft Foods in the United States and has held various roles leading the finance function for categories and regions in North America, Europe and Asia. More recently, she was the chief audit and control officer based in Zurich. Prior to that, she was senior director for chocolate in Europe, and finance director for the biscuits category in AMEA, responsible for driving business results and growth in the category across 27 markets. Ms Giswold is a strategic business leader with extensive experience across developed and emerging markets. She has expertise driving results across many facets of the business and extensive experience partnering with marketing, sales, supply chain, tax, treasury and legal functions. She holds an MBA from the Wisconsin School of Business and a bachelor of economics from the University of Wisconsin–Madison.
Moderated by
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Faustino John Lim
Co-founder and vice-president, Center for Asia Leadership
Faustino John Lim
Co-founder and vice-president, Center for Asia Leadership
October 12th 2022-
11:45 am -12:30 pmPanel discussion. Responses to new baselines, expectations and priorities in the workplace
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02:35 pm -3:15 pmPanel discussion. Has the “most valuable asset” been the weakest link?
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04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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10:55 am -11:35 amPanel discussion. Working smart for better employee welfare
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11:50 am -12:15 pmIn conversation. Leadership under fire: how crises redefine roles and decision-making
Faustino John Lim is the co-founder and vice-president at the Center for Asia Leadership. A former fellow of the Harvard University Asia Center, he has worked in diverse organisations, including the embassy of Canada in Korea and the International Crisis Group, and in sectors such as English education and social entrepreneurship. At the Center for Asia Leadership, his team developed a Harvard student project into a full-fledged leadership training, coaching and research organisation that has benefited more than 32,000 individuals in 22 countries through over 90 conferences and leadership programmes.
Mr Lim also pioneered the centre’s research and publication arm, advising the interviewing agenda of over 100 minister- or director-level individuals from the public and private sectors, resulting in five published books. He also established the Asia Leadership Institute, mentoring and coaching over 35 teaching fellows from Harvard Business School, Harvard Kennedy School and the Stanford Graduate School of Business, while developing a network of value-driven companies and non-profit organisations, resulting in annual programmes in six countries. His current work engages him in researching and applying diverse leadership, education and entrepreneurial models and frameworks within Asian contexts.
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Networking Lunch
Panel discussion. From crisis to “stability”: harder than it looks?
Organisations that survived the pandemic have had to navigate towards a post-crisis mode of relative “stability” while preparing for future disruptions. But how have business leaders navigated the transition in reality? Have they been able to effect meaningful change and are they better poised to take advantage of opportunities? What does stability mean? What pitfalls should leaders watch for in the transition and how can organisations and their people become readier for the future?
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Fong Tuan Chen
Senior executive vice-president, group human capital, Maybank
Fong Tuan Chen
Senior executive vice-president, group human capital, Maybank
October 13th 2022-
12:20 pm -1:00 pmPanel discussion. From crisis to “stability”: harder than it looks?
Fong Tuan Chen started his career with Tenaga Nasional, Malaysia’s power utility company, where he was a scholar. Discovering his passion to bridge the gap between data, influence and people, he moved into the human resources space, holding senior HR leadership roles with Coca Cola, OCBC, Watson Wyatt, British American Tobacco, Maybank Group, B. Braun Asia-Pacific and most recently Samsung. He then joined diverse consumer Group Berjaya Corporation as head of HR. He is currently back at Maybank, leading the people strategy and execution, driving change and human capital transformation. He has been recognised with multiple accolades including the South-east Asia HRM Watchlist, HR Excellence Awards Grand Winner and Asia Recruitment Award. He is a qualified professional engineer with a degree in electrical and electronic engineering. He also has an MBA in organisational behaviour and holds a chartered financial analyst designation.
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Alfan Hendro
Chief operating officer, Traveloka
Alfan Hendro
Chief operating officer, Traveloka
October 13th 2022-
12:20 pm -1:00 pmPanel discussion. From crisis to “stability”: harder than it looks?
Alfan Hendro is part of the executive leadership team at Traveloka, serving as its chief operating officer. He oversees the business functions in the company, including technology, marketing, design, data, people operations and customer care, and leads all of the business units within the organisation. He was appointed to this position in 2020.
Mr Hendro joined Traveloka in 2014. He started his career building the Traveloka accommodation business. He started his professional career as a risk analyst at Standard Chartered Bank, before becoming a serial entrepreneur in the technology domain. He founded SG-House.com (2006–10), which was acquired by IPGA, the largest network of property portals in APAC, and VoucherHotel (2012–14), a local online travel agent for hotel booking in Indonesia.
Mr Hendro holds an eMBA from the Kellogg School of Management at Northwestern University and a bachelor of computer science degree from the University of Wollongong.
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Melisa Teoh
Chief operating officer, MyDoc
Melisa Teoh
Chief operating officer, MyDoc
October 13th 2022-
12:20 pm -1:00 pmPanel discussion. From crisis to “stability”: harder than it looks?
Melisa Teoh is the chief operating officer of MyDoc, Asia’s award-winning and multilingual B2B telehealth platform enabling value-based care in the region. Prior to MyDoc, Ms Teoh was marketing director for Singapore Life, where her work helped to secure $50m in Series A financing, and chief marketing officer at CXA Group, where her work helped secure $25m in Series B funding at a valuation of $100m.
Ms Teoh serves on the advisory board of healthtech accelerator BlueChilli and the jury of APAC Effies. As an industry spokesperson in insurtech, digital health care, healthtech, women in leadership, and customer and patient engagement, she has spoken at key fintech and healthtech conferences including Singapore Fintech Festival, Google for Startup Accelerators, Galen Growth, APACMed, Access Health International, Asia Insurance Review, Human Resources, CIO Academy and Centre for Innovation in Healthcare. She has also been featured on Money FM 89.3.
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Moderated by
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Andrew Staples
Regional head (APAC), policy and insights, Economist Impact
Andrew Staples
Regional head (APAC), policy and insights, Economist Impact
October 13th 2022-
12:20 pm -1:00 pmPanel discussion. From crisis to “stability”: harder than it looks?
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01:30 pm -2:00 pmFireside chat. When the gig goes mainstream
Based in Singapore, Andrew Staples is the Asia Pacific head of research and policy for The Economist Intelligence Unit (EIU). He leads a team of editors and analysts who deploy best-in-class research and analytical methodologies to meet client needs.
Andrew was previously global editorial director of The Economist Corporate Network (ECN). In this role he led a team of editorial directors across Asia, the Middle East and Africa who help senior business leaders understand and navigate the local and regional business environment. He regularly chairs and moderates major Economist events, delivers custom briefings to senior executives (including Fortune 500 C-suite) and public figures (including heads of state) in his areas of expertise that include international political economy, foreign direct investment, international trade, corporate strategy and comparative management, and regularly appears in the international media (BBC, CNN, CNBC, Channel News Asia). Andrew was previously director, ECN, North Asia covering South Korea and Japan, where he was a long-term resident.
Andrew has a PhD in International Political Economy and an MSc in East Asian Business, both from the University of Sheffield, UK. He was a Ministry of Education research scholar at Hitotsubashi University in Tokyo (2001-2003) and before joining The Economist Group, Andrew pursued an academic career holding both tenured and adjunct posts at leading universities and business schools in Japan and the UK. He has published widely in his areas of expertise and major publications include Responses to Regionalism in East Asia: Japanese Production Networks in the Automotive Sector published as part of the Palgrave Macmillan Asian Business Series and chapters in edited volumes including Asian Inward and Outward FDI: New Challenges in the Global Economy and popular textbooks including Asian Business and Management. Andrew was also previously a Senior Editor for the internationally peer reviewed journal Asian Business and Management.
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Fireside chat. Raising data literacy: can Asia's workforces make the leap?
The recent speed and scale of digital transformation has shown how deficits in digital skills can jeopardise workers’ and organisations’ ability to function and competitiveness as a result. As roles and viable inclusion in the global economy call for data literacy and the ability to interact with data and other digital technologies, those who fall behind face the prospect of obsolescence. How can workers be empowered to keep pace in terms of digital literacy and develop relevant capabilities to ensure their viability? How can workers be supported in attaining greater data literacy?
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Valerie Logan
Chief executive and founder, The Data Lodge
Valerie Logan
Chief executive and founder, The Data Lodge
October 13th 2022Valerie Logan is committed to data literacy and founded The Data Lodge in 2019. With advisory services, bootcamps, a resource library and community services at The Data
Lodge, she is certifying the world’s first data literacy programme across commercial, non-profit and public sectors and pioneering the path forward in cracking the data culture code.
In 2015 Ms Logan joined Gartner’s data and analytics group, where she covered information management strategies, advanced analytics and related change management topics. She was a member of the office of the chief data officer (CDO) research team, where she led Gartner’s annual CDO survey as well as the CDO Circle executive training and networking event, which she designed from scratch.
Ms Logan has more than 28 years of experience, including two decades of global consulting practice management in the information and intelligence domains across industries, and five years of applied experience in the telecommunications industry at both field and enterprise levels. In 2021, she was named one of CDO Magazine’s Global Data Power Women, and in 2018, was named as a finalist for Data Leader of the Year within the Information Age Women in IT Awards.
Ms Logan holds a BS in mathematics from the State University of New York College at Buffalo and an MS in applied mathematics with a concentration in operations research from New Mexico State University.
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Pedro H. Tavares
ICT and e-governance adviser, DFAT Partnership for Inclusive Prosperity, DT Global
Pedro H. Tavares
ICT and e-governance adviser, DFAT Partnership for Inclusive Prosperity, DT Global
October 13th 2022Pedro H Tavares has been leading the design and implementation of digital development strategies for governments in the Pacific and South-east Asia. His work is focused on developing digital economies in low-income and low-resource countries, where he has been leading multi-million-dollar programmes funded by international and bilateral organisations in a wide range of digital development areas such as digital government, digital economy, digital health, ICT in education, digital agriculture, cybersecurity, ID4D, broadband access, ICT infrastructure, gender and social inclusion, public policy, and digital skills and literacy.
Currently consulting for DT Global under an Australian government programme and for the International Telecommunication Union, Mr Tavares is developing whole-of-society digital development strategic plans for the governments of Timor-Leste and Samoa.
He is also an experienced lecturer, training facilitator, coach and public speaker. As a strong believer in lifelong learning and that skills greatly influence success, Mr Tavares has management and leadership education from Harvard, Massachusetts Institute of Technology, Stanford, London School of Economics and National University of Singapore. He holds an executive MBA, an MSc in information systems and a PG in project management, along with executive education in digital transformation in the government, strategic management, cybersecurity, coaching, public finances and data law.
Moderated by
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Pooja Chaudhary
Senior manager, policy and insights, Economist Insights
Pooja Chaudhary
Senior manager, policy and insights, Economist Insights
Pooja Chaudhary is a senior manager with the policy and insights team at Economist Impact. As the international development lead for the APAC region, Ms Chaudhary leads both internal and public research programmes for foundations and bi/multilateral organisations in need of policy advocacy, strategy and analysis in the domain of social and international development. She has led programmes funded by multilaterals such as the World Bank, Asian Development Bank, UK Department for International Development and International Organisation for Migration, as well as by the ministries and state departments in India and South Asia. Her recent research has focused on social investment, labour migration trends, the intersection of technology and education, and exploring the role of sustainable agriculture in economic development in South Asia.
Previously, Ms Chaudhary worked with the Bharti Group, leading the strategy for their education and skills vertical. She was also a senior consultant with the social-sector advisory practice at PwC, leading initiatives to support multilateral organisations and governments in designing, implementing and evaluating international development programmes. She holds a master’s degree in business management from Xavier Institute of Management and a bachelor’s degree in economics from Delhi University.
Fireside chat. When the gig goes mainstream
A McKinsey survey found 61% of companies expected to hire more short-term help in future years while others indicate the practice to be growing across all kinds of roles, from professional to blue-collar. What does this tell us about the labour market, and what will it mean for hiring and the state of organisations and their culture in future? What is the role of tech and gig work platforms in these developments? What opportunities could this trend present and what do CHROs need to know or consider when engaging gig workers? What contextual considerations will businesses have to bear in mind, such as local industry practices and employment regulations? How would workers fare as on-demand work becomes increasingly mainstream?
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Vinnie Lauria
Managing partner, Golden Gate Ventures
Vinnie Lauria
Managing partner, Golden Gate Ventures
October 13th 2022-
01:30 pm -2:00 pmFireside chat. When the gig goes mainstream
Vinnie Lauria is an entrepreneur turned venture capitalist. He is a founding partner of Golden Gate Ventures, an early-stage VC firm in South-east Asia. He is a Kauffman Fellow and a guest lecturer at the National University of Singapore. He was rated by the Founder Institute as the highest startup mentor in Asia from a pool of 2,500 mentors.
Prior to setting up Golden Gate Ventures, Mr Lauria built two startups in Silicon Valley: Meetro, a location-based chat service thatwas dissolved with many lessons learned in 2007; and Lefora, a forum hosting platform that grew to over 100,000 communities and was acquired by CrowdGather in 2010. He founded the Silicon Valley NewTech meetup, featuring hundreds of startups to a monthly audience with more than 10,000 members.
Earlier in his career, Mr Lauria spent four years at IBM, helping to shape how the company was approaching social software for the enterprise. He is a graduate of Boston University’s College of Engineering. He is passionate about building startup ecosystems and joined his first startup while still in high school.
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Urvashi Aneja
Director, Digital Futures Lab
Urvashi Aneja
Director, Digital Futures Lab
October 13th 2022-
01:30 pm -2:00 pmFireside chat. When the gig goes mainstream
Urvashi Aneja is the founding director of Digital Futures Lab, a multidisciplinary research network that examines the complex interactions between technology and society in the global south. Her work examines the ethics and governance of AI in the global south; digital public infrastructure and platforms for public service delivery; and labour rights and wellbeing.
Ms Aneja’s research has been cited in leading national and global media publications and she has served on expert committees constituted by the Indian government on artificial intelligence and frontier technologies. She is also a fellow at Chatham House and a non-resident fellow at the Indian Institute of Technology, Mumbai.
From 2017 to 2021, Ms Aneja was the founder and director of Tandem Research, an interdisciplinary research collective working at the interface of technology, society and sustainability. She has eight years of teaching experience, as a lecturer at St. Hilda’s College at the University of Oxford and as an associate professor of international relations at the OP Jindal Global University. She holds a PhD from the Department of Political Science and International Affairs, University of Oxford, UK, and a BA in philosophy and literature from Utrecht University, the Netherlands.
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Moderated by
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Andrew Staples
Regional head (APAC), policy and insights, Economist Impact
Andrew Staples
Regional head (APAC), policy and insights, Economist Impact
October 13th 2022-
12:20 pm -1:00 pmPanel discussion. From crisis to “stability”: harder than it looks?
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01:30 pm -2:00 pmFireside chat. When the gig goes mainstream
Based in Singapore, Andrew Staples is the Asia Pacific head of research and policy for The Economist Intelligence Unit (EIU). He leads a team of editors and analysts who deploy best-in-class research and analytical methodologies to meet client needs.
Andrew was previously global editorial director of The Economist Corporate Network (ECN). In this role he led a team of editorial directors across Asia, the Middle East and Africa who help senior business leaders understand and navigate the local and regional business environment. He regularly chairs and moderates major Economist events, delivers custom briefings to senior executives (including Fortune 500 C-suite) and public figures (including heads of state) in his areas of expertise that include international political economy, foreign direct investment, international trade, corporate strategy and comparative management, and regularly appears in the international media (BBC, CNN, CNBC, Channel News Asia). Andrew was previously director, ECN, North Asia covering South Korea and Japan, where he was a long-term resident.
Andrew has a PhD in International Political Economy and an MSc in East Asian Business, both from the University of Sheffield, UK. He was a Ministry of Education research scholar at Hitotsubashi University in Tokyo (2001-2003) and before joining The Economist Group, Andrew pursued an academic career holding both tenured and adjunct posts at leading universities and business schools in Japan and the UK. He has published widely in his areas of expertise and major publications include Responses to Regionalism in East Asia: Japanese Production Networks in the Automotive Sector published as part of the Palgrave Macmillan Asian Business Series and chapters in edited volumes including Asian Inward and Outward FDI: New Challenges in the Global Economy and popular textbooks including Asian Business and Management. Andrew was also previously a Senior Editor for the internationally peer reviewed journal Asian Business and Management.
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Panel discussion. New models of work: fad or future?
New models for work such as distributed autonomous organisations (DAOs) and the metaverse have been generating buzz in certain sectors. While they remain relatively niche ways to conduct work, what are their prospects in becoming more viable for widespread adoption alongside traditional models? Will such developments prove to be fads, or could they take off and become mainstream?
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Firdosh Sheikh
Chief executive, DRIFE
Firdosh Sheikh
Chief executive, DRIFE
October 13th 2022-
02:00 pm -2:40 pmPanel discussion. New models of work: fad or future?
Firdosh Sheikh is the founder and chief executive of DRIFE, a decentralised ride-hailing platform based in Bengaluru, India. Ms Sheikh is an entrepreneur by heart. Before giving herself to her dream project DRIFE, she worked for Microsoft and was engaged in the financial sector.
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Dan Gamota
Vice-president, manufacturing technology and innovation, Jabil
Dan Gamota
Vice-president, manufacturing technology and innovation, Jabil
October 13th 2022-
02:00 pm -2:40 pmPanel discussion. New models of work: fad or future?
Dan Gamota is the vice-president of manufacturing technology and innovation at Jabil. He has over 20 years of industry experience leading internationally placed teams developing and deploying novel materials and manufacturing processes for the assembly of medical, industrial, energy, consumer, aerospace, automotive and defence products.
Prior to joining Jabil, Mr Gamota was director and fellow of the technical staff at Motorola. He has been granted 52 patents and is the author of more than 100 publications. He was elevated to IEEE fellow and was named a Dan Noble Fellow at Motorola (top 0.1% of engineers) for his contributions to the fields of microelectronics, nanotechnologies, and printed and flexible electronics. He earned a PhD in engineering from the University of Michigan and an MBA from the Kellogg School of Management, Northwestern University.
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Moderated by
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Bill Ridgers
Asia Digital editor, The Economist
Bill Ridgers
Asia Digital editor, The Economist
October 12th 2022-
04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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02:00 pm -2:40 pmPanel discussion. New models of work: fad or future?
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02:45 pm -3:15 pmPanel discussion. Playbooks for managing and optimising hybrid and remote workforces
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10:55 am -11:25 amFireside chat. Reimagining the place of work
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12:15 pm -12:50 pmFireside chat: All together now? Managing a multi-cohort workforce
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01:35 pm -2:20 pmPanel discussion. Winning at work: how technology will shape competition
Bill Ridgers is The Economist’s Asia Digital editor, responsible for the Asia newsdesk in Hong Kong. He was previously co-editor of the Espresso daily news-briefing app. Before that he was the business education editor at The Economist, editor of the Gulliver business-travel blog and deputy editor of “The World in 2018”. Prior to joining the newspaper, he was the editor of the long-running “Which MBA?” guide and was the chief travel and tourism analyst for the Economist Intelligence Unit (EIU). At the EIU he also edited the cost of living survey and devised its liveability rankings. He has written papers on talent management, education and the cost of doing business, and has published a book of business quotations.
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Panel discussion. Playbooks for managing and optimising hybrid and remote workforces
Hybrid and remote models of work are deemed to offer benefits such as greater flexibility and work-life balance for workers. But beyond the broad premise, how are organisations optimising their talent acquisition strategies and operational workplace processes to enable this? How should leaders be addressing governance, risk and compliance (GRC) challenges? How has the liability and risk landscape changed, and what is the role of HR tech in a competitive environment for talent and in the broader context of human capital management? And how can employer branding projects support and communicate the importance of hybrid work culture?
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Gagan Bhargava
Vice-president, people strategy and analytics, Schneider Electric
Gagan Bhargava
Vice-president, people strategy and analytics, Schneider Electric
October 13th 2022Gagan Bhargava is a career human resources professional. He joined Schneider Electric in Hong Kong as the chief of staff to the chief HR officer (CHRO). Since 2021, he has had a multifaceted role in leading global people strategy, workforce planning and analytics. He has recently moved base to Singapore. Mr Bhargava began his career in 1999 with Infosys Technologies, where he was the HR business partner for the EMEA region, based in London. In 2007, he switched to New Delhi Television, one of India’s most prominent TV news and entertainment networks, and was the CHRO between 2010 and 2015.He holds degrees in English literature and business management.
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Chloe Zhou
Head of talent acquisition, APAC, CEER and META, Philips Domestic Appliances
Chloe Zhou
Head of talent acquisition, APAC, CEER and META, Philips Domestic Appliances
October 13th 2022Chloe Zhou leads the talent acquisition function in APAC, CEER and META for Philips Domestic Appliances. As a talent acquisition thought leader with more than 12 years of experience, she works collaboratively with key stakeholders to ensure that organisational structure and processes drive innovation in talent acquisition. Currently, Ms Zhou is responsible for designing and developing cross-sector and regional recruiting strategies, which positions Philips Domestic Appliances to attract the best available human capital in support of its business objectives. She holds a bachelor’s degree in business management from the University of Manchester.
Moderated by
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Bill Ridgers
Asia Digital editor, The Economist
Bill Ridgers
Asia Digital editor, The Economist
October 12th 2022-
04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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02:00 pm -2:40 pmPanel discussion. New models of work: fad or future?
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02:45 pm -3:15 pmPanel discussion. Playbooks for managing and optimising hybrid and remote workforces
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10:55 am -11:25 amFireside chat. Reimagining the place of work
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12:15 pm -12:50 pmFireside chat: All together now? Managing a multi-cohort workforce
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01:35 pm -2:20 pmPanel discussion. Winning at work: how technology will shape competition
Bill Ridgers is The Economist’s Asia Digital editor, responsible for the Asia newsdesk in Hong Kong. He was previously co-editor of the Espresso daily news-briefing app. Before that he was the business education editor at The Economist, editor of the Gulliver business-travel blog and deputy editor of “The World in 2018”. Prior to joining the newspaper, he was the editor of the long-running “Which MBA?” guide and was the chief travel and tourism analyst for the Economist Intelligence Unit (EIU). At the EIU he also edited the cost of living survey and devised its liveability rankings. He has written papers on talent management, education and the cost of doing business, and has published a book of business quotations.
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Panel discussion. Blue-collar Asia: working-class prospects in a high-tech future
Asia’s blue-collar workers are often characterised as unbanked, lacking access to financial services due to a lack of credit history or salary data, less technologically-savvy, and predominantly employed in informal, low paid and short term work. How true are these perceptions and how are they changing? As a segment that remains the backbone of economic growth in Asia especially in labour-intensive fields like services, hospitality and manufacturing, what will the future of work hold for them?
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Robin Butler
Partner and head of impact, Sturgeon Capital
Robin Butler
Partner and head of impact, Sturgeon Capital
October 13th 2022Robin Butler is a Partner and Head of Impact at Sturgeon Capital, a London-based VC investing in emerging market start-ups solving the key problems affecting the day to day lives of businesses and consumers. Sturgeon Capital is a for profit and for impact VC delivering financial returns for investors while creating employment opportunities and supporting financial inclusion through technology and technological innovation.
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Sara Elder
Senior economist, International Labour Organisation regional office for Asia and the Pacific
Sara Elder
Senior economist, International Labour Organisation regional office for Asia and the Pacific
October 13th 2022Sara Elder is the senior economist and head of the Regional Economic and Social Analysis (RESA) Unit in the International Labour Organisation (ILO) Regional Office for Asia and the Pacific in Bangkok. Her areas of expertise include labour market analysis, employment policy development, skills and employability promotion and youth employment. She has led a global programme on the transition from school to work, assisted ILO member states on evidence-based policy-making in the Asia-Pacific region, and written extensively on issues relating to the world of work. Ms Elder holds a Masters of Science degree in Economic History from the London School of Economics
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Elaine Sim
Co-founder, MigrateSafe
Elaine Sim
Co-founder, MigrateSafe
October 13th 2022Elaine Sim is the co-founder of MigrateSafe, a professional blue-collar recruitment agency dedicated to reliable recruitment for businesses and safer migration for migrant workers. MigrateSafe currently serves the electrical and electronic manufacturing industry in Malaysia. Before founding MigrateSafe, Ms Sim co-founded Pinkcollar Employment Agency (Forbes 30 Under 30) in Kuala Lumpur for the safe migration of Filipino domestic workers. In 2020–21, she sat on the committee of the Private Employment Agencies Association of Malaysia. In addition to being an advocate for ethical recruitment, Ms Sim is also a qualified Malaysian lawyer. She holds an LLM from William & Mary Law School, where she attended as a Drapers’ Scholar, and an LLB from Queen Mary University of London.
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Smit Gade
Associate director - research and data, Good Business Lab
Smit Gade
Associate director - research and data, Good Business Lab
October 13th 2022Smit Gade currently serves as the Associate Director (Data and Research) at Good Business Lab (GBL) where he oversees the field-based and data-based research projects at GBL. He holds an M.Phil. in economics from the University of Oxford with a focus on applied econometrics and development economics.
Moderated by
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Charles Ross
Principal, technology and society, policy and insights, Economist Impact
Charles Ross
Principal, technology and society, policy and insights, Economist Impact
October 12th 2022-
10:05 am -10:55 amPanel discussion. Work in a shifting economic climate: responses in context
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10:55 am -11:25 amPanel discussion. From resignation to realignment
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02:10 pm -2:30 pmIn conversation. 20-20 hindsight: innovating under pressure
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04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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05:00 pm -5:40 pmPanel discussion. Strategic innovations at work: the paths ahead
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10:10 am -10:50 amPanel discussion. Changing the experience of work
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03:20 pm -4:00 pmPanel discussion. Blue-collar Asia: working-class prospects in a high-tech future
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04:30 pm -5:10 pmPanel discussion. All skilled up with nowhere to go: ageing workers at an impasse
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12:50 pm -1:35 pmPanel discussion. Tuning in to next gen workforces
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02:20 pm -3:00 pmPanel discussion. Facing the future: opportunities and approaches that inform strategic priorities
Charles Ross is Principal of Policy and Insights in Asia-Pacific and leads the region’s technology and society practice. Prior to this role he was editorial director for The Economist Intelligence Unit overseeing all thought leadership research in Asia. Charles combines a deep understanding of how technology trends are reshaping business and society with excellent research and editorial skills, to create impactful and award-winning research programmes for clients.
Charles is currently based in Australia and has led many projects analysing the implications for governments, business and society of new technology and sustainability trends covering healthtech, decentralised finance, smart cities, longevity, digitisation, future of work and automation, for Medtronic, Google, Stripe, SAP, Telstra, Microsoft, Prudential, Westpac and the Singapore government, amongst others. He is a contributing industry expert to the UN Science Policy and Business Forum on the Environment and a frequent speaker at finance and technology events across the region. Charles holds a master of business administration, focusing on strategy and organisational change, from the University of Oxford and a certificate in public policy analysis from the London School of Economics and Political Science.
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BREAK
Panel discussion. All skilled up with nowhere to go: ageing workers at an impasse
Despite an ongoing labour crunch, ageism at work has survived the covid-19 crisis. Yet a growing proportion of the global workforce is set to retire in the next decade and it will be some time before incoming cohorts can replace their numbers or skills. How can the impasse between ageism and worker shortages be overcome? This conversation will present views from the perspective of ageing workers seeking a second lease on work life and from the employer and hiring perspective.
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Richard Jones
Co-founder and chief executive officer, PrimeL Technologies
Richard Jones
Co-founder and chief executive officer, PrimeL Technologies
October 13th 2022Richard Jones is an entrepreneur with a social conscience. He is a proven and transformative chief information officer and chief technology officer, business leader, strategist, published author and keynote speaker. Mr Jones is a seasoned industry veteran with over 30 years of IT industry experience and 25 years working with global multinational corporations across the Asia-Pacific region. Having successfully held senior technical, business and sales leadership positions in both the IT vendor and the client space, he brings a pragmatic and balanced understanding of IT to business. Most recently as an entrepreneur, technology influencer and industry mentor, Mr Jones co-founded PrimeL Technologies, a social enterprise that is transforming the way we will work by building an integrated employer/employee community and an ecosystem that supports the development and integration of an engaged and diverse workforce.
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Sabine Henning
Chief, Sustainable demographic transition section, social development division, UN economic and social commission for Asia and the Pacific
Sabine Henning
Chief, Sustainable demographic transition section, social development division, UN economic and social commission for Asia and the Pacific
October 13th 2022Sabine Henning is chief of the sustainable demographic transition section in the social development division at the UN Economic and Social Commission for Asia and the Pacific (ESCAP) in Bangkok. She currently leads work on population and development, focusing on research, capacity building and intergovernmental support on population dynamics, ageing, migration and youth.
From 2015 to 2018, Ms Henning was senior population affairs officer, heading the office of the director, population division, at the UN Department of Economic and Social Affairs. In this position she oversaw personnel and programme management and served as a focal point for annual sessions of the Commission on Population and Development. From 2000 to 2015, she served successively in five other sections of the population division.
Ms Henning has been involved in UN interagency work and co-ordination for more than 15 years and has supported capacity building of member states. She has co-authored UN reports, such as the Asia-Pacific Migration Report 2020, has been published in peer-reviewed journals, and has serviced numerous intergovernmental meetings and high-level events at UN headquarters and ESCAP.
Ms Henning has a PhD in geography with a doctoral-level certificate in demography from the University of Colorado at Boulder, and a graduate-level certificate in strategic management from Harvard University.
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Kelvin Tan
Head of programme, applied ageing studies and senior lecturer, gerontology programmes, NSHD, Singapore University of Social Sciences
Kelvin Tan
Head of programme, applied ageing studies and senior lecturer, gerontology programmes, NSHD, Singapore University of Social Sciences
October 13th 2022Kelvin Tan is head of programme, minor in applied ageing studies, a senior lecturer, and a mentor and domain expert in gerontology and innovation programmes at Singapore University of Social Sciences. His research areas include assistive technologies for older persons and their carers, and empowerment of older persons.
He holds various advisory roles at One&Co (Japan East Rail), Ageing Asia, People’s Association and Yincubator. His key areas of interest are social community, health care, smart cities innovations, longevity economy and sustainability. He is an active volunteer in community projects in the East Coast and Queenstown health districts.
Mr Tan was the director of the corporate partnerships, innovation and entrepreneur division at the National University of Singapore (NUS), where his team spearheaded open innovation initiatives with top-tier institutions overseas, corporate accelerators and co-creation partners. Concurrently, he was the business development director at the NUS Smart Systems Institute, which translates research in AI, cognitive technology, IoT, natural language translation and data analytics for commercialisation.
Mr Tan co-founded a startup in multimedia technologies for smart devices, and his experience spans diverse roles in policymaking, research and development, strategic alliances, and business and product development at HP, AT&T, KDDI and the Telecommunication Authority of Singapore.
Moderated by
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Charles Ross
Principal, technology and society, policy and insights, Economist Impact
Charles Ross
Principal, technology and society, policy and insights, Economist Impact
October 12th 2022-
10:05 am -10:55 amPanel discussion. Work in a shifting economic climate: responses in context
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10:55 am -11:25 amPanel discussion. From resignation to realignment
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02:10 pm -2:30 pmIn conversation. 20-20 hindsight: innovating under pressure
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04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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05:00 pm -5:40 pmPanel discussion. Strategic innovations at work: the paths ahead
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10:10 am -10:50 amPanel discussion. Changing the experience of work
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03:20 pm -4:00 pmPanel discussion. Blue-collar Asia: working-class prospects in a high-tech future
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04:30 pm -5:10 pmPanel discussion. All skilled up with nowhere to go: ageing workers at an impasse
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12:50 pm -1:35 pmPanel discussion. Tuning in to next gen workforces
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02:20 pm -3:00 pmPanel discussion. Facing the future: opportunities and approaches that inform strategic priorities
Charles Ross is Principal of Policy and Insights in Asia-Pacific and leads the region’s technology and society practice. Prior to this role he was editorial director for The Economist Intelligence Unit overseeing all thought leadership research in Asia. Charles combines a deep understanding of how technology trends are reshaping business and society with excellent research and editorial skills, to create impactful and award-winning research programmes for clients.
Charles is currently based in Australia and has led many projects analysing the implications for governments, business and society of new technology and sustainability trends covering healthtech, decentralised finance, smart cities, longevity, digitisation, future of work and automation, for Medtronic, Google, Stripe, SAP, Telstra, Microsoft, Prudential, Westpac and the Singapore government, amongst others. He is a contributing industry expert to the UN Science Policy and Business Forum on the Environment and a frequent speaker at finance and technology events across the region. Charles holds a master of business administration, focusing on strategy and organisational change, from the University of Oxford and a certificate in public policy analysis from the London School of Economics and Political Science.
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Panel discussion. Divided Asia? The state of workplace equity and diversity
This high-level session will consider where Asia’s institutions, businesses and industries stand on measures of diversity and equity around divides like gender, socioeconomic class and beyond. Has the pursuit of social justice in or through the workplace lost momentum? How does Asia differ from other regions on these issues? Speakers may share global/comparative perspectives, share experiential insights, discuss findings of relevant studies, and consider measures or frameworks that may help organisations assess, address and further diversity and equity outcomes.
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Connor Hughes
Chief Technology Officer and Chair – Diversity, Equity & Inclusion Committee, Artesian (Alternative Investments)
Connor Hughes
Chief Technology Officer and Chair – Diversity, Equity & Inclusion Committee, Artesian (Alternative Investments)
October 13th 2022Connor Hughes is chief technology officer and chair of the Diversity, Equity & Inclusion (DE&I) Committee at VC firm Artesian. He focuses on directing capital, innovation and human endeavour towards positive social and environmental outcomes through his DE&I work and technology leadership role at Artesian. His role is to enable innovation by rolling out cloud-based technologies needed for advanced data analytics, cybersecurity, and automation. Mr Hughes also provides technology advisory to Artesian’s portfolio companies and is active in the non-profit space.
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Farida Charania
Chief executive officer, Empauwer
Farida Charania
Chief executive officer, Empauwer
October 13th 2022A leader, business builder and entrepreneur with global experience, Farida Charania is the chief executive of Empauwer and has more than 20 years of experience across corporate and entrepreneurial roles. Empauwer is a movement that seeks to connect the untapped talents of neurodiverse professionals to the hiring needs of organisations. Its mission is to help companies embrace neurodiversity and create opportunities for neurodiverse professionals to thrive by using artificial intelligence, machine learning and natural language processing.
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Yuko Seki
Chief diversity and inclusion officer and industry group principal, Ridgelinez
Yuko Seki
Chief diversity and inclusion officer and industry group principal, Ridgelinez
October 13th 2022Yuko Seki is the chief diversity and inclusion officer and a consulting practice principal at Ridgelinez, a digital transformation consulting firm and a Fujitsu group company based in Tokyo, Japan. Reporting directly to the firm’s chief executive officer, she is responsible for leading the firm’s DEI strategy and brand communications as well as partnering with change leaders across industries as a consulting principal.
Ms Seki is a Japanese native, yet spent most of her professional career in Washington, DC, working at Booz Allen Hamilton, a strategy and management consulting firm, and served in key roles at Nissan Motor Corporation, Deloitte, and most recently at Amazon.
Moderated by
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Gillian Parker
Senior manager, Policy and insights, Economist Impact
Gillian Parker
Senior manager, Policy and insights, Economist Impact
October 12th 2022-
04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
Gillian Parker is a senior manager at Economist Impact, policy & insights and is currently based in Singapore. Previous to this role, she was deputy editor for Eco-Business, a news site and business intelligence firm specialising in sustainability issues across Asia. Before moving to Singapore in 2019, Gillian lived in sub-Saharan Africa for nearly a decade. Gillian worked in Johannesburg and Lagos as a risk analyst for Control Risks, helping firms operate in challenging environments in West and Central Africa. Her other consulting work includes UKAID projects focussing on policies, laws and regulations affecting businesses in Nigeria and climate resilient infrastructure in southern Africa. Before that, she was reporting as a journalist across a dozen countries for The Economist, TIME and Voice of America among other international outlets. She was also a contributor to The Economist Intelligence Unit, focusing on bespoke reports and indexes ranging from food security to SMEs in Nigeria to Islamic finance. Gillian has a MSc in African and Asian Politics from SOAS and hails originally from Northern Ireland.
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Welcome: comments on day 2 and an introduction to key themes for day 3
Panel discussion. Asia’s edge in the future of work
In light of large-scale trends in areas such as demographics, skills and education, technological penetration and generational dynamics, this panel will discuss whether Asia has any regional advantages in a world of increased disruption and changing work practices. What are Asia’s pros and cons? Do less mature markets and industries provide greater opportunities for growth? Is a greater taste for government intervention an asset or a liability? Do ageing populations deliver greater skills or scarcer labour? How much will gender disparities and uneven access to education hold Asia back? And what are the implications of all these factors for the future of work in the region?
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Cher Whee Sim
Vice-president, global talent acquisition, mobility and immigration, Micron
Cher Whee Sim
Vice-president, global talent acquisition, mobility and immigration, Micron
October 14th 2022-
10:05 am -10:45 amPanel discussion. Asia’s edge in the future of work
Cher Whee Sim is Micron’s vice-president of global talent acquisition in talent mobility and immigration. She leads Micron’s global recruiting strategy and operations by employing innovative human resource solutions to attract, engage and retain top, diverse talent. Since joining Micron in 2010, Ms Sim has served in senior leadership positions of increasing responsibility. By balancing the human element and corporate objectives, she has empowered teams with a desire to pursue organisational excellence in the semiconductor industry. She also served in engineering, financial and management roles at TECH Semiconductor Singapore.
Ms Sim now serves as chair and sponsor of the Asia chapter of the Micron Women’s Leadership Network. She is also a member of the industry advisory panel for Nanyang Technological University Career and Attachment Office. She was recognised as the DEI Champion awardee at the National Diversity and Leadership Conference 2021.
Ms Sim earned a bachelor’s degree in chemistry from the National University of Singapore and is a graduate of the Stanford Graduate School of Business executive programme, the Singapore Management University executive development programme and the PwC Trust Leadership Institute executive leadership programme.
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Karthik Anantharaman
Vice president of international business unit, Apollo Hospitals
Karthik Anantharaman
Vice president of international business unit, Apollo Hospitals
October 14th 2022-
10:05 am -10:45 amPanel discussion. Asia’s edge in the future of work
Karthik Anantharaman was the chief operating officer of Karnataka state cluster at Roche Pharma and formerly the director of e-pharmacy and private label business at Medlife, India’s largest e-health platform.
Earlier, Dr Anantharaman was head of the business unit for metabolics, branded formulations and biosimilars at Biocon, a global biotechnology company. He has also served as chief marketing officer of BPL Medical Technologies and Penlon, as head of marketing for GE Healthcare’s molecular imaging and computed tomography business, and in marketing and medical roles with AstraZeneca and MSD (Merck).
He was named among the 30 top influencers in the Indian health-care industry in 2020 and was included in the Most Influential Marketing Leaders list by World Marketing Congress in 2015 and 2016.
Dr Anantharaman is a trained medical doctor with a degree in internal medicine and surgery (MBBS) from Bangalore University. He also has a post-graduate MBA in marketing from Manipal University and a super specialisation MBA GELP (Global Executive Leadership Programme) from Yale School of Management, Yale University.
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Eric Ng
Executive director and general manager, South East Asia region, Hong Kong and India, Amgen
Eric Ng
Executive director and general manager, South East Asia region, Hong Kong and India, Amgen
October 14th 2022-
10:05 am -10:45 amPanel discussion. Asia’s edge in the future of work
Mr Eric Ng is Executive Director & General Manager at Amgen, responsible for the company’s commercial operations in the South East Asia (SEA) Region, Hong Kong and India.
Currently based in Singapore, he oversees Amgen’s affiliates in the region, including Singapore, Hong Kong, Thailand, Philippines, Malaysia, as well as our partnerships in India, Indonesia and Vietnam. Mr Ng is also a member of the executive leadership team for the Japan and Asia Pacific region (JAPAC).
He joined Amgen in 2016, bringing with him more than 25 years of experience in the healthcare and pharmaceutical industry across broad geographies and business areas. Prior to Amgen, he was with Sanofi in roles covering multiple country general management, marketing and commercial strategy across Singapore, China, Indonesia, and Vietnam/Indochina.
Mr Ng also held several sales and marketing roles of increasing responsibility in AstraZeneca, Merck and Glaxo previously, including a global commercial role based in Europe for a few years.
He holds a Bachelor’s Degree of Science from the National University of Singapore.
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Moderated by
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Sumana Rajarethnam
Director, South-East Asia, Economist Intelligence Corporate Network
Sumana Rajarethnam
Director, South-East Asia, Economist Intelligence Corporate Network
October 12th 2022-
12:30 pm -1:00 pmIn conversation. Security for hybrid work
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01:05 pm -1:30 pmPanel discussion. Beyond panaceas: technology at work
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10:05 am -10:45 amPanel discussion. Asia’s edge in the future of work
Sumana Rajarethnam is the South-east Asia director of the Economist Corporate Network based in Singapore. Sumana works closely with network members to help inform their business strategies through political, economic and operational insight and to connect them with their senior leadership peers.
Sumana is a senior policy professional with 17 years of business advisory experience, nine of those as an analyst, principal and director with the EIU from 2011-2020. He has most recently been working in the Chinese technology sector, including stints at Kuaishou Technology and ByteDance, the parent company of TikTok.
Before joining The Economist Group, Sumana worked as a journalist and in public relations with a focus on government and institutional clients. He served as executive director of the Asian Dialogue Society, working to develop an alternative ASEAN Charter with leading policymakers, and organised the “Building a Better Asia” series, a programme for young leaders across Asia undertaken with Peking University and the Nippon Foundation.
Sumana holds a BA in political science from UCLA and a Master’s degree in public policy from the University of Michigan.
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Fireside chat. Reimagining the place of work
Place-based work involving physical presence and interactions among workers were disrupted during the pandemic, and organisations had to adapt work processes to enable business continuity and workforce welfare. What insights have emerged in the past year that can help organisation leaders to evaluate, plan ahead and invest in infrastructures and in-person operations? What considerations figure in businesses’ priorities that will render physical workplaces a compelling proposition in the long run?
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Perrin Rowland
General manager, customer experience and design, Westpac New Zealand
Perrin Rowland
General manager, customer experience and design, Westpac New Zealand
October 14th 2022-
10:55 am -11:25 amFireside chat. Reimagining the place of work
Perrin Rowland’s purpose is to accelerate creativity so that we think smarter and behave better as humans. Most recently, Ms Rowland is shaping and growing design thinking to ensure that Westpac NZ keeps customers and their journeys front and centre in their agile development work. Steeped in the disciplines of design, learning and culture, she facilitates human-centred design workshops, coaches teams to design quality customer solutions at scale and is a change master for shifting the cultural maturity of organisations towards customer obsession and making systemic change. She has taught IA and user experience (UX) at New York University, done usability work with the Neilson Norman Group, and trained with Jeff Patton in design-led product delivery and with Keith McCandless on inclusive facilitation.
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Narita Cheah
Co-founder and director, Paperspace Asia
Narita Cheah
Co-founder and director, Paperspace Asia
October 14th 2022-
10:55 am -11:25 amFireside chat. Reimagining the place of work
A designer, business ideator and change advocate, Narita Cheah has 25 years of experience in creating people-centric spaces and is a firm believer in collaborative partnerships. Ms Cheah heads Paperspace Asia, a regional, multidisciplinary design collective of strategists, designers and change practitioners who believe in harnessing distinctive strengths to elevate user experience through space. Their 140-member network illustrates her vision to push innovative boundaries by harnessing diverse talents and continuously evolving the workplace landscape by embracing a variety of perspectives.
Ms Cheah’s experience over the years has focused on leadership and organisation engagement to align culture and behavioural changes to support business strategies. Her strength is in managing strategic dialogues to determine project goals at the start to drive outcomes. Her pragmatic ability to balance real-world challenges with strategic goals enables projects to progress from vision to reality.
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Moderated by
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Bill Ridgers
Asia Digital editor, The Economist
Bill Ridgers
Asia Digital editor, The Economist
October 12th 2022-
04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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02:00 pm -2:40 pmPanel discussion. New models of work: fad or future?
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02:45 pm -3:15 pmPanel discussion. Playbooks for managing and optimising hybrid and remote workforces
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10:55 am -11:25 amFireside chat. Reimagining the place of work
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12:15 pm -12:50 pmFireside chat: All together now? Managing a multi-cohort workforce
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01:35 pm -2:20 pmPanel discussion. Winning at work: how technology will shape competition
Bill Ridgers is The Economist’s Asia Digital editor, responsible for the Asia newsdesk in Hong Kong. He was previously co-editor of the Espresso daily news-briefing app. Before that he was the business education editor at The Economist, editor of the Gulliver business-travel blog and deputy editor of “The World in 2018”. Prior to joining the newspaper, he was the editor of the long-running “Which MBA?” guide and was the chief travel and tourism analyst for the Economist Intelligence Unit (EIU). At the EIU he also edited the cost of living survey and devised its liveability rankings. He has written papers on talent management, education and the cost of doing business, and has published a book of business quotations.
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Panel discussion. Upskilling for the future
A persistently tight labour market may lift the fortunes of workers, but both they and their employers must consistently work to keep skills up to date or risk obsolescence in a rapidly changing business environment. How are organisations addressing this need for constant upskilling and reskilling? What can we learn from skill indices and the latest studies on skill acquisition, task-based views of work and applied sector approaches?
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Ilja Rijnen
Senior director, global learning and change, Beam Suntory
Ilja Rijnen
Senior director, global learning and change, Beam Suntory
October 14th 2022-
11:30 am -12:15 pmPanel discussion. Upskilling for the future
Ilja Rijnen is senior director of global learning and change at Beam Suntory, a world leader in premium spirits. In line with Beam Suntory’s strategic global talent and organisational development agenda, he is responsible for all of the company’s global learning and change initiatives. He is based in Asia.
Mr Rijnen joined Beam Suntory in 2017 as regional HR director as part of the emerging Asia leadership team. He became the HR director for Asia-Pacific and global travel retail in April 2019, and HR international, EX, learning and change in January 2021.
Mr Rijnen gained significant HR experience prior to joining Beam Suntory through Edrington Asia-Pacific and Diageo in South-east Asia as director and head of HR. Prior to his roles in Asia, he was the HR BP for Diageo’s Red Stripe lager, Guinness and spirits business in Jamaica and Latin America. He started his career as learning and development manager for the IKEA Group in Benelux and Great Britain.
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Michelle Rubio
Chief human resources officer, UnionBank
Michelle Rubio
Chief human resources officer, UnionBank
October 14th 2022-
11:30 am -12:15 pmPanel discussion. Upskilling for the future
Michelle Rubio is executive vice-president of human resources and corporate social responsibility–chief human resource officer at UnionBank of the Philippines. Prior to this, she was the vice-president and the Philippine country human resources, quality and corporate communications head of Asea Brown Boveri.
Ms Rubio was a senior consultant at OTi Consulting Singapore, where she was involved with government and private organisations in establishing Singapore Quality Class, People Developer and Industry Capability Upgrading (ICAP) certifications, Work Life and Work Redesign. For these capabilities she was certified by SPRING Singapore (the Standards, Productivity and Innovation Board).
Before a career in human resources and management consulting, she worked as an engineer in the semiconductor and electronics manufacturing industry in the areas of statistical process control and Quality assurance. Ms Rubio graduated in 1985 from De La Salle University, where she obtained a degree in industrial management engineering, with a minor in chemical engineering. In 2018, she received the Silver CHRO of the Year from the Stevie Awards for Great Employers in New York, and just recently she received her second Stevie—Bronze CHRO of the Year for 2021.
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Peter Attfield
Chief talent and learning officer, Group human resources, Jardine Matheson
Peter Attfield
Chief talent and learning officer, Group human resources, Jardine Matheson
October 14th 2022-
11:30 am -12:15 pmPanel discussion. Upskilling for the future
Peter Attfield is the chief talent and learning officer of Jardine Matheson, responsible for group-wide talent management, learning and development, organisation development and internal communication. Jardine operates in over 50 countries, spanning Asia, Europe and the US. Industries in the group’s portfolio include engineering and construction, aviation and shipping, motor vehicle manufacturing and trading, property, hotels, restaurants, supermarkets, e-solutions and financial services.
Prior to joining Jardine, Mr Attfield worked in the Middle East for six years in senior human resources business partnering roles for a number of large family conglomerate businesses. Prior to this, he held several senior regional and global HR roles for more than 12 years at Unilever. This included periods heading global HR expertise teams in performance management, talent and organisation development.
Before becoming an HR professional some 20 years ago, Mr Attfield spent 12 years in management consulting and ten years in finance. He holds a bachelor of business degree in economics, accounting and statistics from the University of Technology, Sydney.
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Soon Joo Gog
Chief skills officer, SkillsFuture Singapore
Soon Joo Gog
Chief skills officer, SkillsFuture Singapore
October 14th 2022-
11:30 am -12:15 pmPanel discussion. Upskilling for the future
Soon Joo Gog is the chief skills officer at SkillsFuture Singapore, a statutory board under the Ministry of Education. She oversees the skills development system in Singapore, through working with tripartite partners in the identification, dissemination and measurement of the skills needs of Singapore’s economy. She works with global researchers, ed tech, HR tech and career tech partners in shaping the skills ecosystem.
Dr Gog serves as a council member at the World Economic Forum Global Future Council for Education and Skills; member of the advisory board at the Nanyang Technological University Centre for Research and Development in Learning; and member of the International Committee of Experts for the UNESCO Global Network of Learning Cities. She is an alumnus of Nanyang Technological University in Singapore, University College London and Oxford University in the UK, George Washington University and Singularity University in the US, and HEC Paris in France.
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Moderated by
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Pooja Chaudhary
Senior manager, policy and insights, Economist Insights
Pooja Chaudhary
Senior manager, policy and insights, Economist Insights
Pooja Chaudhary is a senior manager with the policy and insights team at Economist Impact. As the international development lead for the APAC region, Ms Chaudhary leads both internal and public research programmes for foundations and bi/multilateral organisations in need of policy advocacy, strategy and analysis in the domain of social and international development. She has led programmes funded by multilaterals such as the World Bank, Asian Development Bank, UK Department for International Development and International Organisation for Migration, as well as by the ministries and state departments in India and South Asia. Her recent research has focused on social investment, labour migration trends, the intersection of technology and education, and exploring the role of sustainable agriculture in economic development in South Asia.
Previously, Ms Chaudhary worked with the Bharti Group, leading the strategy for their education and skills vertical. She was also a senior consultant with the social-sector advisory practice at PwC, leading initiatives to support multilateral organisations and governments in designing, implementing and evaluating international development programmes. She holds a master’s degree in business management from Xavier Institute of Management and a bachelor’s degree in economics from Delhi University.
Fireside chat: All together now? Managing a multi-cohort workforce
The future of work will increasingly be digital and while likely to be embraced by digital native cohorts like the Gen Zs and millennials, it may accentuate growing divides with older cohorts due to cultural and digital-literacy gaps. What implications will this pose for the future workplace and for managers of multigenerational cohorts? What practical approaches and solutions can help organisations with this transition?
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Rachele Focardi
Multigenerational workforce strategist, XYZ@Work
Rachele Focardi
Multigenerational workforce strategist, XYZ@Work
October 14th 2022-
12:15 pm -12:50 pmFireside chat: All together now? Managing a multi-cohort workforce
Leading strategist on the future of work and best-selling author of Reframing Generational Stereotypes, Rachele Focardi is a global thought-leader and public speaker on generational diversity, multigenerational workforce effectiveness and employer branding. Over the past 20 years, Ms Focardi has advised hundreds of Fortune 500 companies, non-governmental organisations and government agencies across the US, Europe and Asia. She is passionate about helping organisations adapt to the needs of the new generations and make generational diversity a key item on their D&I agenda by developing initiatives, programmes and content that provide the opportunity for employees across all age groups to learn from each other, collaborate efficiently and together drive change. Ms Focardi is chair of the multigenerational workforce committee for the ASEAN Human Development Organisation, board member the Future Talent Council, mentor at Workplace Accelerator and founder of XYZ@Work. She is also a member of Mensa.
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Moonmoon Varma
Chief people officer, Yum! Brands
Moonmoon Varma
Chief people officer, Yum! Brands
October 14th 2022-
12:15 pm -12:50 pmFireside chat: All together now? Managing a multi-cohort workforce
Moonmoon Varma is a seasoned human resources leader with hands-on build, scale and transformation experience across industries. Her abilities to create talent strategies, drive culture and change interventions, and be a trusted coach on human capital have been honed through 20 years of experience, practice, criticism, and a lot of trial and error. The variety of unanticipated events and the inevitable rollercoaster of business and corporate life have played a huge role in building her change and transformation muscle.
Passionate about building high-performing, commercially savvy, diverse teams, Ms Varma has worked across sectors such as media, pharma, banking and financial services, and also lived in different cultures spanning East and West. She has worked with some of the brightest and best minds in the industry and built human resources functions from scratch as well as transformed established functions to deliver the workplace of the future.
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Moderated by
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Bill Ridgers
Asia Digital editor, The Economist
Bill Ridgers
Asia Digital editor, The Economist
October 12th 2022-
04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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02:00 pm -2:40 pmPanel discussion. New models of work: fad or future?
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02:45 pm -3:15 pmPanel discussion. Playbooks for managing and optimising hybrid and remote workforces
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10:55 am -11:25 amFireside chat. Reimagining the place of work
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12:15 pm -12:50 pmFireside chat: All together now? Managing a multi-cohort workforce
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01:35 pm -2:20 pmPanel discussion. Winning at work: how technology will shape competition
Bill Ridgers is The Economist’s Asia Digital editor, responsible for the Asia newsdesk in Hong Kong. He was previously co-editor of the Espresso daily news-briefing app. Before that he was the business education editor at The Economist, editor of the Gulliver business-travel blog and deputy editor of “The World in 2018”. Prior to joining the newspaper, he was the editor of the long-running “Which MBA?” guide and was the chief travel and tourism analyst for the Economist Intelligence Unit (EIU). At the EIU he also edited the cost of living survey and devised its liveability rankings. He has written papers on talent management, education and the cost of doing business, and has published a book of business quotations.
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Panel discussion. Tuning in to next gen workforces
Gen Zs and other younger workers have been portrayed in a challenging light in the media as new cohorts in the workforce – from their perspectives on work, their needs and behaviours, to what motivates them and what they expect from potential employers. Are such characterisations and narratives accurate or fair? How should organisations and employers attune and navigate relationships with future employees constructively? Can data or technology play a role in helping employers to bring out the best from their next gen workers?
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Kelvin Kong
Global chief people and culture officer, Homage Group
Kelvin Kong
Global chief people and culture officer, Homage Group
October 14th 2022-
12:50 pm -1:35 pmPanel discussion. Tuning in to next gen workforces
Kelvin Kong is a visionary business and HR leader who takes organisation through digital transformation from 0 to 1, building transformation from inside out, through people, organisation, leaders and technology, centred around building customer value. Whether he is holding a management or change catalyst role, he strongly believes in creating safe and supportive environments by pushing the envelope for socially responsible technologies. Mr Kong has helped many organisations establish and drive business-led talent programmes. As an HR leader, he has been leading various strategic initiatives such as senior management hiring and development as well as different forms of organisational restructuring.
He has more than 20 years of sales and marketing experience working at Apple, DHL Express, Unilever and Lazada/Alibaba. This wide span of exposure has enabled him to serve effectively from both the business and the talent side of the organisation, across different industries such as e-commerce, F&B, media, technology, FMCG and logistics.
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Anita Lettink
Partner, Strategic Management Centre and founder, HRtechradar.com
Anita Lettink
Partner, Strategic Management Centre and founder, HRtechradar.com
October 14th 2022-
12:50 pm -1:35 pmPanel discussion. Tuning in to next gen workforces
Anita Lettink is an international speaker, author and advisor. After a global career in HR and payroll consulting and outsourcing, she started her own business to help people understand that work is changing and what they can do to prepare their employees and companies to thrive.
Ms Lettink has been recognized as a Top 25 Global Thought Leader on the Future of Work and a Top 100 HR Tech Influencer. She is the author of “How to Select Your Next Payroll”. Anita is the founder of hrtechradar.com and a Partner at Strategic Management Centre.
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Chun Wee Chiew
Regional Head of Policy, Asia Pacific, Association of Chartered Certified Accountants
Chun Wee Chiew
Regional Head of Policy, Asia Pacific, Association of Chartered Certified Accountants
October 14th 2022-
12:50 pm -1:35 pmPanel discussion. Tuning in to next gen workforces
Chun Wee Chiew is the policy and insights lead for the Association of Chartered Certified Accountants (ACCA) in Asia-Pacific. He works with ACCA members and key stakeholders to identify and drive research initiatives that provide evidence-based policy and thinking impacting the business community and profession, supporting ACCA’s delivery of public value. Mr Chiew is a board member of the International Auditing and Assurance Standards Board (IAASB) and serves as a task-force member on a variety of key IAASB projects, including the quality management standard (firm level) and audits of less complex entities. Additionally, he is a regular speaker and panel chair on various topics including integrated reporting, the evolving role of finance leaders and talent issues.
Prior to joining ACCA, Mr Chiew was a key member of the professional practice department of a Big Four accounting practice, where he focused on audit methodology and regularly delivered internal and external training programmes on auditing and quality assurance matters. He has more than a decade of experience in public accounting and has worked in audits of and special assignments for multinationals and local listed companies.
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Moderated by
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Charles Ross
Principal, technology and society, policy and insights, Economist Impact
Charles Ross
Principal, technology and society, policy and insights, Economist Impact
October 12th 2022-
10:05 am -10:55 amPanel discussion. Work in a shifting economic climate: responses in context
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10:55 am -11:25 amPanel discussion. From resignation to realignment
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02:10 pm -2:30 pmIn conversation. 20-20 hindsight: innovating under pressure
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04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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05:00 pm -5:40 pmPanel discussion. Strategic innovations at work: the paths ahead
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10:10 am -10:50 amPanel discussion. Changing the experience of work
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03:20 pm -4:00 pmPanel discussion. Blue-collar Asia: working-class prospects in a high-tech future
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04:30 pm -5:10 pmPanel discussion. All skilled up with nowhere to go: ageing workers at an impasse
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12:50 pm -1:35 pmPanel discussion. Tuning in to next gen workforces
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02:20 pm -3:00 pmPanel discussion. Facing the future: opportunities and approaches that inform strategic priorities
Charles Ross is Principal of Policy and Insights in Asia-Pacific and leads the region’s technology and society practice. Prior to this role he was editorial director for The Economist Intelligence Unit overseeing all thought leadership research in Asia. Charles combines a deep understanding of how technology trends are reshaping business and society with excellent research and editorial skills, to create impactful and award-winning research programmes for clients.
Charles is currently based in Australia and has led many projects analysing the implications for governments, business and society of new technology and sustainability trends covering healthtech, decentralised finance, smart cities, longevity, digitisation, future of work and automation, for Medtronic, Google, Stripe, SAP, Telstra, Microsoft, Prudential, Westpac and the Singapore government, amongst others. He is a contributing industry expert to the UN Science Policy and Business Forum on the Environment and a frequent speaker at finance and technology events across the region. Charles holds a master of business administration, focusing on strategy and organisational change, from the University of Oxford and a certificate in public policy analysis from the London School of Economics and Political Science.
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Panel discussion. Winning at work: how technology will shape competition
Asia’s employers and workers have been at the forefront of adopting technologies that lift performance and competitiveness. That said, technologies (such as automation and AI) have also been perceived as potential substitutes to human labour and thus represent a threat to livelihoods. How can such misgivings be overcome so that workers can engage with and leverage technologies in ways that affirm their agency, value as human factors and competitiveness at work? How can employers and organisations leverage technologies such as people analytics to bring out the best in their people? What technologies will do most to shape the future of work in this regard? How might this inform organisations’ priorities in terms of technological investments, capability development and pathways for transforming organisations?
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Sara Tiew
Head of workforce transformation and analytics, UOB
Sara Tiew
Head of workforce transformation and analytics, UOB
October 14th 2022-
01:35 pm -2:20 pmPanel discussion. Winning at work: how technology will shape competition
Sara Tiew is the head of workforce transformation and analytics for UOB. She is responsible for leading future of work initiatives, strategic workforce plans and people analytics infrastructure for the bank.
Ms Tiew joined the financial services industry in 2021 after a decade in consulting, having worked in Singapore, New York and Geneva. She returned to Singapore in December 2020 after completing her Future of Work fellowship at the World Economic Forum, where she led the development of re-skilling and re-deployment frameworks and co-authored the white paper entitled “Resetting the Future of Work Agenda: Disruption and Renewal in a Post-COVID World”.
As a known thought leader on the future of work, Ms Tiew speaks actively at public forums and has trained over a hundred employers on this topic. She is passionate about helping organisations cultivate an inclusive, engaging and productive workforce as part of its transformation journey.
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Pooja Gianchandani
Advisor on gig work for digital economy, Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH (GIZ)
Pooja Gianchandani
Advisor on gig work for digital economy, Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH (GIZ)
October 14th 2022-
01:35 pm -2:20 pmPanel discussion. Winning at work: how technology will shape competition
Pooja Gianchandani works for GIZ in Germany as an adviser on the digital labour economy. She leads the component on in-demand skills and rights of workers as part of the Gig Economy Initiative. She has nearly 20 years’ experience in co-creating digital learning solutions that enhance skills and employability of youth, adult learners, women, migrants and digital workers.
Previously in India, Ms Gianchandani served as the director for skills development at the Federation of Indian Chambers of Commerce and Industry (India’s apex industry body). In this role she worked closely with captains of industry to formulate policy positions of national significance, including creation of a unified national skills qualification framework, national skills policy and various public-private partnership initiatives. She has implemented international co-operation projects in South Asia, Europe, and West and East Africa.
Ms Gianchandani has completed a dual master’s degree in social work from the University of Delhi. She is a German Chancellor Fellow and Alexander von Humboldt alumnus.
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Sue Coulter
Head of group digital, AIA
Sue Coulter
Head of group digital, AIA
October 14th 2022-
01:35 pm -2:20 pmPanel discussion. Winning at work: how technology will shape competition
Sue Coulter is a professional executive with an extensive track record in leading both business and technology transformational change agendas across a range of financial service organisations in Europe and Asia. She is a proven leader with a strong background of delivery including core banking replacements, mobile banking solutions, health and wellness apps, and new digital apps, portals and tools.
In her role at AIA as head of group digital, Ms Coulter is responsible for designing and delivering a range of market-leading digital experiences and solutions for customers, agents and distribution partners utilising best practice standards, techniques and experience from her centres of excellence.
Ensuring that AIA’s digital solutions are built using the best practice standards across engineering, she has recently established a new digital engineering centre of excellence to provide guidance to AIA markets on how to build market-leading engineering capabilities as well as providing access to previously built assets to enable them to accelerate development.
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Moderated by
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Bill Ridgers
Asia Digital editor, The Economist
Bill Ridgers
Asia Digital editor, The Economist
October 12th 2022-
04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
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02:00 pm -2:40 pmPanel discussion. New models of work: fad or future?
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02:45 pm -3:15 pmPanel discussion. Playbooks for managing and optimising hybrid and remote workforces
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10:55 am -11:25 amFireside chat. Reimagining the place of work
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12:15 pm -12:50 pmFireside chat: All together now? Managing a multi-cohort workforce
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01:35 pm -2:20 pmPanel discussion. Winning at work: how technology will shape competition
Bill Ridgers is The Economist’s Asia Digital editor, responsible for the Asia newsdesk in Hong Kong. He was previously co-editor of the Espresso daily news-briefing app. Before that he was the business education editor at The Economist, editor of the Gulliver business-travel blog and deputy editor of “The World in 2018”. Prior to joining the newspaper, he was the editor of the long-running “Which MBA?” guide and was the chief travel and tourism analyst for the Economist Intelligence Unit (EIU). At the EIU he also edited the cost of living survey and devised its liveability rankings. He has written papers on talent management, education and the cost of doing business, and has published a book of business quotations.
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Panel discussion. Facing the future: opportunities and approaches that inform strategic priorities
What opportunities do Asian organisations and employers see in the immediate and medium-term futures, and what are their strategic priorities? What approaches, including those honed during times of crisis, can they take to develop foresight in navigating the volatile future of work? How can organisations go beyond making strategic investments in technology to consolidate gains made on workforce welfare and issues such as equitable treatment and resilience?
This conversation will draw out holistic and forward-looking perspectives that invite reflection on what leaders have learned from weighing options and exercising judgement at key moments of the covid-19 crisis, as well as from giving focused attention to the human consequences of decisions affecting their workforces.
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Daan van Rossum
Chief executive officer, FlexOS
Daan van Rossum
Chief executive officer, FlexOS
October 14th 2022Daan van Rossum is the chief executive officer of FlexOS, a platform that helps companies in South-East Asia get people together again in the world of hybrid work and to help them address key challenges in attracting, engaging and retaining the best talent in the market.
Prior to leading FlexOS and Dreamplex, Mr van Rossum ran his wellbeing startup Bright. This followed a 9-year engagement with Ogilvy, for which he worked as a Regional Strategy & Innovation Director across their Amsterdam, New York, Chicago, Singapore, and Ho Chi Minh City offices.
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Fernn Lim
Chief of staff, nexus, Standard Chartered Bank
Fernn Lim
Chief of staff, nexus, Standard Chartered Bank
October 14th 2022Fernn Lim is the chief of staff for Standard Chartered nexus, a banking-as-a-service proposition by Standard Chartered. Based in Singapore, Ms Lim deputises the global lead’s strategic requirements and oversees marketing, HR/people and culture strategies for the white-label plug-and-play banking solution with a vision to redefine the banking experience for customers globally by digitally marrying ecosystems to banks. The first market is Indonesia, with further plans to expand in the region.
Prior to Standard Chartered, Ms Lim was the head of culture and fintech acceleration of The Open Vault at OCBC. She was the founding member of the team, led OCBC’s corporate accelerator and was in charge of OCBC’s fintech ecosystem engagement plans. She also helped to expand the team to set up The Open Vault at OCBC in Malaysia.
In 2020, Ms Lim was selected for Money 20/20 RISE UP Academy, aimed to develop the next generation of women leaders in the financial services and fintech industry. She sits on Standard Chartered’s diversity and inclusion council and helps to drive the gender and equality mandate across the bank.
Ms Lim holds a BSc in mathematics and master’s degrees in mathematics and innovation management. She has worked in London and Singapore.
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Robin Bush
Country representative in Malaysia, The Asia Foundation
Robin Bush
Country representative in Malaysia, The Asia Foundation
October 14th 2022Robin Bush is The Asia Foundation’s country representative in Malaysia, where she oversees programmes in support of Malaysia’s development as an advanced middle-income country. She has over 20 years of experience in governance and policy reform as well as academic expertise in South-east Asia. Her areas of programming expertise are political-economy analysis, international development, geopolitics, innovation ecosystems, religion and development, and knowledge-sector programming. She is also a political scientist with multiple publications on Indonesian and South-east Asian politics.
Moderated by
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Charles Ross
Principal, technology and society, policy and insights, Economist Impact
Charles Ross
Principal, technology and society, policy and insights, Economist Impact
October 12th 2022-
10:05 am -10:55 amPanel discussion. Work in a shifting economic climate: responses in context
-
10:55 am -11:25 amPanel discussion. From resignation to realignment
-
02:10 pm -2:30 pmIn conversation. 20-20 hindsight: innovating under pressure
-
04:20 pm -4:55 pmPanel discussion. Economist Impact reflects: Reimagining leadership, productivity and the workplace
-
05:00 pm -5:40 pmPanel discussion. Strategic innovations at work: the paths ahead
-
10:10 am -10:50 amPanel discussion. Changing the experience of work
-
03:20 pm -4:00 pmPanel discussion. Blue-collar Asia: working-class prospects in a high-tech future
-
04:30 pm -5:10 pmPanel discussion. All skilled up with nowhere to go: ageing workers at an impasse
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12:50 pm -1:35 pmPanel discussion. Tuning in to next gen workforces
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02:20 pm -3:00 pmPanel discussion. Facing the future: opportunities and approaches that inform strategic priorities
Charles Ross is Principal of Policy and Insights in Asia-Pacific and leads the region’s technology and society practice. Prior to this role he was editorial director for The Economist Intelligence Unit overseeing all thought leadership research in Asia. Charles combines a deep understanding of how technology trends are reshaping business and society with excellent research and editorial skills, to create impactful and award-winning research programmes for clients.
Charles is currently based in Australia and has led many projects analysing the implications for governments, business and society of new technology and sustainability trends covering healthtech, decentralised finance, smart cities, longevity, digitisation, future of work and automation, for Medtronic, Google, Stripe, SAP, Telstra, Microsoft, Prudential, Westpac and the Singapore government, amongst others. He is a contributing industry expert to the UN Science Policy and Business Forum on the Environment and a frequent speaker at finance and technology events across the region. Charles holds a master of business administration, focusing on strategy and organisational change, from the University of Oxford and a certificate in public policy analysis from the London School of Economics and Political Science.
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