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ANNOUNCEMENT REF NO. : SQASI/CMCS/1/15/001

TERMINATION OF TRUNK RADIO SERVICES AT 800 MHz FREQUENCY BAND


Dear Our Valued Customers,


TERMINATION OF TRUNK RADIO SERVICES AT 800 MHz FREQUENCY BAND


Please be informed that Suruhanjaya Komunikasi dan Multimedia Malaysia (SKMM) has announced the allocation for trunk radio services within frequency range 806 MHz to 821 MHz and 851 MHz to 866 MHz will be terminated effective from 31st December 2015. Kindly refer to the attachment on 'Notice for Termination of Trunk Radio Services at 800 MHz Frequency Band' for further information on the subjected matter.
 


 



ANNOUNCEMENT REF NO. : SQASI/CMCS/1/15/002

STEPS TO BE DONE IN EMAS TO AVOID MISMATCH INFORMATION BETWEEN e-ComM AND EMAS SYSTEM

Dear Valued Customers,


STEPS TO BE DONE IN EMAS TO AVOID MISMATCH INFORMATION BETWEEN e-ComM AND EMAS SYSTEM


Please be informed that EMAS users will have to do the followings to retrieve the latest information from e-ComM and register the TAC in the EMAS system to be able to use the TAC for label application.


1. Go to Tab 1 in EMAS
2. Retrieve the TAC with the latest information from e-ComM
3. Register the TAC
4. Go to Tab 2 in EMAS and find the latest registered TAC to be used for label application


Customers are advised to apply the steps at every time of your label application as to avoid any mismatched information between e-ComM and EMAS. Should you have any enquiries, please do not hesitate to email to: sirimemas@sirim.my or cmcstech@sirim.my.


Thank You for your kind understanding and cooperation.



ANNOUNCEMENT REF NO. : SQASI/CMCS/1/15/003

NOTICE ON TECHNICAL SPECIFICATION FOR LAND, MARINE AND AERONAUTICAL MOBILE RADIOS
Dear Valued Customers,
 
NOTICE ON TECHNICAL SPECIFICATION FOR LAND, MARINE AND AERONAUTICAL MOBILE RADIOS
 
Please find in attachment no. 3 as below, the notice on TECHNICAL SPECIFICATION FOR LAND, MARINE AND AERONAUTICAL MOBILE RADIOS for your reference and information.
 
SKMM has notified SIRIM QAS International Sdn. Bhd. regarding the amended technical specification for certifying land, mobile and aeronautical mobile radios to be effective immediately. Please be informed that the technical specification for channel spacing, operating frequency and maximum Effective Radiated Power (ERP) for the said category of mobile radios shall be in accordance with Annex 1 of the notice as attached. However, other technical requirements shall remain the same as specified in Technical Specification for Land Mobile Radio (SKMM WTS LMR Rev.1.01:2007).
 
Kindly take note that the frequency bands specified are for certification purpose only and do not reflect the actual frequencies that can be applied by end users for the Apparatus Assignment. You are advised to refer to
http://aaig.skmm.gov.my/Flash.aspx on the available frequency bands under the Apparatus Assignment.
 


ANNOUNCEMENT REF NO. : SQASI/CMCS/1/15/004

NOTICE ON TECHNICAL TYPE APPROVAL OF LTE CONSUMER DEVICES AND NETWORK EQUIPMENT


Dear Valued Customer,



NOTICE ON TECHNICAL TYPE APPROVAL OF LTE CONSUMER DEVICES AND NETWORK EQUIPMENT



Please find attachment No. 4 as below, the notice on TECHNICAL TYPE APPROVAL OF LTE CONSUMER DEVICES AND NETWORK EQUIPMENT for your reference and information.


Kindly e-mail to cmcstech@sirim.my shall there any inquiries on the subject.



ANNOUNCEMENT REF NO. : SQASI/CMCS/1/15/005

NOTICE ON UHF RADIO (VOICE AND DATA) SERVICES IN 450 MHz - 527 MHz

Dear Valued Customer,



NOTICE ON UHF RADIO (VOICE AND DATA) SERVICES IN 450 MHz - 527 MHz



Attachment No. 3 - NOTICE ON TECHNICAL SPECIFICATION FOR LAND, MARINE, AND AERONAUTICAL MOBILE RADIOS (Annex 1) is referred.



Please kindly take note that SKMM has notified SIRIM QAS International Sdn. BHd. that for UHF Radio (Voice and Data) services in 450 MHz - 527 MHz, the year to be vacated shall be after 2012.



You are advised to refer to http://aaig.skmm.gov.my/Flash.aspx on the available frequency bands under the Apparatus Assignment.



ANNOUNCEMENT REF NO. : SQASI/CMCS/1/15/006

NOTICE ON BRAND/TRADEMARK DECLARATION FOR TYPE APPROVAL APPLICATION

Dear Valued Customer,



NOTICE ON BRAND/TRADEMARK DECLARATION FOR TYPE APPROVAL APPLICATION



Please be noted that a new tab designated as 'Brand Declaration' has been made available in Type Approval module of e-ComM.



Applicant is required to upload the brand/trademark logo and proceed with declaration of the brand/trademark ownership status before submission of each application can be made.



For further inquiry, kindly e-mail to cmcstech@sirim.my .



ANNOUNCEMENT REF NO. : SQASI/CMCS/1/15/007

NOTICE ON 'TERMS AND CONDITIONS FOR TYPE APPROVAL' AND 'INFORMATION PACKAGE FOR TYPE APPROVAL OF COMMUNICATION AND MULTIMEDIA PRODUCT'

Dear Valued Customer,



NOTICE ON 'TERMS AND CONDITIONS FOR TYPE APPROVAL' AND 'INFORMATION PACKAGE FOR TYPE APPROVAL OF COMMUNICATION AND MULTIMEDIA PRODUCT'



Please find attachment No. 1 and 5 as below, the  'TERMS AND CONDITIONS FOR TYPE APPROVAL' and 'INFORMATION PACKAGE FOR TYPE APPROVAL OF COMMUNICATION AND MULTIMEDIA PRODUCT'  for your reference and information.


Kindly e-mail to cmcstech@sirim.my shall there any inquiries on the subject.

ID No.Document DescriptionAttached DocumentSD_FileName
295140 1 Announcement Doc View _A1_ANM_7_1.pdf
295142 2 Announcement Doc View _A1_ANM_7_2.pdf


ANNOUNCEMENT REF NO. : SQASI/CMCS/1/15/009

NOTICE ON SAMPLE SUBMISSION FOR TYPE APPROVAL EVALUATION OF COMMUNICATION AND MULTIMEDIA PRODUCT

Dear Valued Customers,
 
NOTICE ON SAMPLE SUBMISSION FOR TYPE APPROVAL EVALUATION OF COMMUNICATION AND MULTIMEDIA PRODUCT
 
Please be informed that sample submission and fee payment for any Type Approval applications are to be made by 12.00pm of the application’s scheduled date.
 
Kindly take note that an application will be automatically cancelled if we do not receive the required sample and no payment settlement is made by 12.00 pm on the scheduled date. A request to re-schedule a cancelled date may be done officially via email to the officer in-charge of your application. Re-schedule of application will be subjected to a surcharge of RM100.00 per application.


 
Please be advised that for Parallel application, sample submission is not required.
 
For further information, please contact:
 
1. En. Ahmad Faizan Pardi :   03-55446948 or
afaizan@sirim.my;
2. Pn. Rabi’ah Ruhan        :   03-55446928 or
rabiah@sirim.my;
3. Cik Razaini Mohd Razali :  03-55445964 or
razaini@sirim.my;               
                                      or email to
cmcstech@sirim.my.



ANNOUNCEMENT REF NO. : SQASI/CMCS/1/15/010

IMPORT PERMIT APPLICATION FOR INFORMATION TECHNOLOGY (IT) / NETWORKING PRODUCT CATEGORY

Dear Valued Customers,
 
IMPORT PERMIT APPLICATION FOR INFORMATION TECHNOLOGY (IT) / NETWORKING PRODUCT CATEGORY


Please be informed that IT/Networking product which is intended to be connected behind devices  that provide adequate network protection for Public Telecommunications Network  is excluded from certification  either Type Approval or Special Approval.
 
Nevertheless, import permit is still required under Custom Act 1967  (Prohibition of Import 2008).
 
The applicant shall submit  an application under the IT/Networking Product category at
http://ecomm.sirim.my
 
An OTH file number (e.g. SQASI/OTH/YEAR/XXXX; where XXXX is the file reference number) will be generated for each application and this file number is to be used during application for importation with DagangNet Technologies Sdn. Bhd. (
http://www.dagangnet.com.my).
 
Kindly be noted that effective from 1st March 2013, the OTH file number shall be utilized for first and subsequent Import Permit application with regards to the same company and product (model number and brand).
 



ANNOUNCEMENT REF NO. : SQASI/CMCS/1/15/011

ADDITIONAL BAND FOR MALAYSIAN LTE NETWORK.
Dear Valued Customer,
 
ADDITIONAL BAND FOR MALAYSIAN  LTE NETWORK.
 
Please be informed that  effective from 18th March 2013, SKMM had added Band 3 (1800 MHz) in  addition to Band 7 (2600 MHz) for LTE network in Malaysia .
 
Any LTE consumer device and network equipment that support Band 3 and Band 7 are subjected to Type Approval.
Kindly submit the application through
http://ecomm.sirim.my.
 
For device or equipment that has been previously type approved for Band 7 only but also supports Band 3, kindly submit your application for the same model under Parallel by Comparison.
However, evaluation fee is only applicable for Band 3. Applicant may request to terminate the previous approval (without Band 3).
For further enquiry , please email to
cmcstech@sirim.my.


ANNOUNCEMENT REF NO. : SQASI/CMCS/1/15/012

YEARLY ACCESS FEE FOR E-PERMIT SERVICES

Dear Valued Customers,


YEARLY ACCESS FEE FOR E-PERMIT SERVICES


Please be informed that all registered e-Permit subscribers for communication and multimedia products are subjected to yearly access fee of RM50.00/year. This yearly access fee was stated in e-Permit Subscriber Agreement under Clause 9:  Applicable Charges - The Subscriber shall pay all fees and charges to SIRIM QAS International as set out in Schedule 1 annexed hereto. All registered subscribers which are not yet paid their yearly access fee are advised to make settlement for item 3 of the Schedule 1 of the same agreement.
 
Please refer to SCHEDULE 1, Attachment No. 7.



ANNOUNCEMENT REF NO. : SQASI/CMCS/1/15/013

NOTIFICATION ON GRACE PERIOD FOR EIGHT (8) TECHNICAL CODES
NOTIFICATION ON GRACE PERIOD FOR EIGHT (8) TECHNICAL CODES
 
We are pleased to inform that the Malaysian Communication and Multimedia Commission (MCMC) has approved eight (8) Technical Codes which are related to the certification of communication equipment.
 
In line with the publication of these eight (8) Technical Codes in World Trade Organization (WTO) website, our clients are given a six (6) months grace period effective from 13 June 2013 to comply with the new requirements specified in the Technical Codes as in Attachment A. The grace period ends on 12 December 2013.
 
Kindly find in Attachment no. 1, the NOTIFICATION ON GRACE PERIOD FOR EIGHT (8) TECHNICAL CODES for your reference and information.
 
The documents are available and accessible from SKMM website at
http://www.skmm.gov.my/Legal/Register/CMA-Registers.aspx (listed under “Technical Regulation; Register of Technical Codes”).
 
ID No.Document DescriptionAttached DocumentSD_FileName
151458 1 Announcement Doc View _A1_ANM_13_1.pdf


ANNOUNCEMENT REF NO. : SQASI/CMCS/1/15/014

ENHANCED e-ComM TO OPERATE STARTING 31 JULY 2013

Dear Customers,


We are pleased to announce the enhanced e-ComM system will be in full operation on 31 July 2013. In order to improve our services and serve you better, we have added several new modules whilst improving the existing ones.


The newly enhanced e-ComM will feature Type Approval, Special Approval, IT/Networking, Registration of Manufacturer, Label Application, Label Forecast Program, Central Payment, Market Surveillance and SIRIM Enquiry modules.


To guide you through the enhanced e-ComM, kindly refer to the User Manual. To acquire this manual, log into e-ComM and go to the ‘Company’ tab. The manual will be available there.


However, should you need further assistance to use the newly enhanced e-ComM, the e-ComM team is ready to assist. Kindly contact the team at the below direct lines or emails:


Mohd Zulfadzli Abu Seman  03-5544 6925   zfadzli@sirim.my
Mohd. Helmy Rahim            03-5544 5843   helmy@sirim.my
Mohd. Ariff Abidin               03-5544 5934   mhdariff@sirim.my
Abdul Hafiz Syafiq Rozali      03-5544 5832   hsyafiq@sirim.my
CMCS Executives                                       
cmcstech@sirim.my


During migration period, access to e-ComM may become unstable. We apologize for the inconvenience it will cause. However, the glitches shall be temporary and e-ComM will operate normally once migration is completed.


We welcome feedbacks pertaining to the performance and handling of the enhanced e-ComM so that improvements could be done.


Thank you.



ANNOUNCEMENT REF NO. : SQASI/CMCS/1/15/016

ONE IMPORT PERMIT FOR ONE CONSIGNMENT


ONE IMPORT PERMIT FOR ONE CONSIGNMENT


Please be informed that  effective from 31st July 2013, one import permit for Communication and Multimedia products shall only be used for one consignment  for  Customs clearance. The validity of each import permit remain the same, which is 3 months.


Please be informed that certification label requirement for communications and multimedia products are mandated under  the Communications and Multimedia Act 1998, Communications and Multimedia (Technical Standards) Regulations 2000. In accordance with these, the application of an import permit shall not be entertained if there is no procurement of certification label made for the previous approved import permit of the same company.


Application for certification label shall be made either using eComM or eMas system within 14 working days from the Customs clearance date.


Please be advised that for better traceabilty and exchange of data between the integrated systems (eComM, eMas and ePermit), importers/certificate holders are encouraged to use the electronic  declaration system and the accurate tariff code for the product ( note: tariff code subheading under SIRIM Berhad : 8443, 8517,8525, 8526, 8527, and 8529).


The declaration done via electronic system will  prompt Sistem Maklumat Kastam (SMK) to generate the electronic K1  number or SANDEC details thus providing the necessary input for certification label application.


For further enquiry , please email to sirimepermit@sirim.my



SQASI/CMCS/1/15/018

ONLINE APPLICATION FOR SIRIM LABEL FORECAST PROGRAM (SLFP)

Dear Our Valued Customers,


In conjunction with the new Enhanced e-ComM’s full operations starting on 31st July 2013, we would like to announce that our SIRIM Label Forecast Program (SLFP) module is now available online. All new SLFP applications must be made online via e-ComM as manual application is no longer available. As for our existing SLFP customers, please re-apply SLFP online file number  via e-ComM  to continue enjoying the SLFP services.


Contact PIC: Pn Adawiyah binti Mohd Ridzuan (awiyahm@sirim.my / 03-5544 6913)


Thank you.


 


Posted On : 30 July 2013



SQASI/CMCS/1/15/020

CERTIFICATION ACTIVITIES RESUME AS USUAL



Dear Valued Customer,


Please be noted that all the certification activities has resumed back as usual. We apologize for any inconvenience and troublesome caused to your side.



SQASI/CMCS/1/15/021

Notice On Re-Declaration of e-Terms and Conditions and Disclaimer e-Terms and Conditions & Disclaimer

Dear Valued Customers,

 

Please be notified that each of administrative registered  users of eComM is required to make a declaration  and to abide by the agreements on the e-terms and conditions and disclaimer of the system usage . The  re-declaration module has been made available in eComM as of today, 9th September 2013. The re-declaration module  is applicable to all companies and consultants. Kindly refer to The related documents as per attachment for the re-declaration process guide.

 

All companies and consultants shall do the electronic re-declaration and attached the softcopy of the signed agreement before 23rd of September 2013. The access to eComM shall be automatically denied  if the process of re-declaration is incomplete.

 

The hard copy of the agreement shall  be submitted to Communication and Multimedia Certification Section (CMCS) before 4th October 2013 for legal and stamping process.

 

Please do not hesitate to contact us shall you require further clarification on the above.

 

e-mail us at cmcstech@sirim.my

ID No.Document DescriptionAttached DocumentSD_FileName
132063 1 Announcement Doc View _A1_ANM_22_1.pdf


SQASI/CMCS/1/15/022

ONLINE APPLICATION FOR RENEWAL OF TAC

Dear Customers,

 

Please be informed that starting today, 11 September 2013, all applications for renewal of TAC shall be made online via e-ComM.

Manual application for renewal of TAC shall no longer be available.



SQASI/CMCS/1/15/023

e-LABELLING AND SELF-LABELLING ON CERTIFIED COMMUNICATION AND MULTIMEDIA PRODUCTS

 



SIRIM QAS International Sdn. Bhd. through Communication and Multimedia Certification Section will unveil new program in labelling requirement called e-Labelling and Self-Labelling, with the goal of eventually linking to increase the percentage of certified products with certification mark in the local market.


Please find Attachment as below for your reference and information.


Prior to the implementation of this program, we would like to seek your view and opinion or your proposal on the program in order to ensure this program does not become a technical barrier to trade for the communication and multimedia industry as well as to ensure the program be implemented without hiccups. 


Also, if your manufacturer has already been practicing e-labelling or self-labelling for other countries, we would value your sharing of knowledge with us in terms of its procedures and requirements. The feedback will be compiled and shared with the interested parties including SKMM.


We are also planning for a sharing session with the selected interested parties based on the feedback before finalization is done on the contents of the program.


Kindly forward your views/feedbacks/proposal regarding this matter to Communication and Multimedia Certification Section (CMCS) before 15 October 2013 for deliberation and to be finalized by 25 October 2013.


For further information on this matter, please do not hesitate to contact the following persons in charge:


Syaida Syarafina bt. Sohaimi  : 03-55446935 ; syaida@sirim.my
Khairunnisa bt. Ab Halim      : 03-55445013 ; nisa@sirim.my


Your kind attention towards this matter and your continuous support to SIRIM QAS International is highly appreciated.


 


Posted On : 23 September 2013.

ID No.Document DescriptionAttached DocumentSD_FileName
135265 1 Announcement Doc View _A1_ANM_24_2.pdf


ANNOUNCEMENT NO : SQASI/CMCS/1/15/024

CLOSURE OF CUSTOMER SERVICE COUNTER AND CMCS’s ACTIVITIES DURING HARI RAYA AIDILADHA 2013

Dear Valued Customers,


Please be informed that the operation of the Customer Service Counter at Communication and Multimedia Certification Section (CMCS), Building 25 will be closed on 15 October 2013(Tuesday) in conjuction with the Hari Raya Aildiladha celebration.


Due to the public holiday and the extended holiday for most of the staffs, please take note that CMCS will not be in full operations one day before and after the Hari Raya Aidiladha (14 & 16 October 2013).  However, there will be staffs on duty to provide services albeit with some limitations . Please find their contact details as below:


i)    Accreditation / Registration : Norazmi Alias 03-55445951; norazmi@sirim.my or cmcscounter@sirim.my
ii)   Import Permit (ePermit) : Arliana Binti Abd. Wahab 03-55446932; arliana@sirim.my or sirimepermit@sirim.my
iii)  SIRIM Label (eMas) : Mariani Leman 03-5544 6913; lmariani@sirim.my or sirimemas@sirim.my
v)   Technical Officer On Duty : Khairunissa Ab. Halim 03-55445013; nisa@sirim.my or cmcstech@sirim.my


The Customer Service Counter and the section will return to normal operations on 17 October 2013 (Thursday).


We thank you for your cooperation and continous support.


We wish you Selamat Hari Raya Aidiladha & Maaf Zahir Batin and have a safe holiday season.


Communication and Multimedia Certification Section (CMCS)
SIRIM QAS International Sdn. Bhd




SQASI/CMCS/1/15/025

PRE-REQUISITE DOCUMENTS FOR CERTIFICATION LABEL APPLICATION THROUGH EMAS

Dear Our Valued Customers,


Please be informed that effective from 11th November 2013, the following documents shall be submitted immediately after Certification Label application submission is made through EMAS. These documents are required to be verified before the processing of Certification Label Application.


1. Copy of K1 if there is no Sandec (SMK declaration number) available in the e-Permit system
2. Permit from SIRIM (for tariff code under subheading 8443, 8517, 8525, 8526, 8527 and 8529) or permit from other OGA/PIA (for tariff code other than the 6 subheadings under SIRIM) or pro forma invoice if the product does not require permit.


Submission of the above documents can be made at our counter or can be emailed to cmcslabel@sirim.my


Kindly take note that the Certification Label application will only be processed if all documents required are adequate. 24 hours processing time will be calculated after receiving all documents.



Posted On : 11 November 2013



SQASI/CMCS/1/15/026

TEMPORARY NETWORK DOWN TIME

Please be informed that there will be an internet interruption or service unavailability in SIRIM Complex starting from 15 November 2013 (3.00 pm) until 18 November 2013 (8.00 am) due to maintenance and replacement of  network cable .


The interruption may  affect  the operation of system in SIRIM Bhd. including the application system namely e-ComM, EMAS and e-Permit and as well as access to the email. The activities that might be affected are Type Approval , Special Approval ,IT & Networking, SIRIM Label, e-Permit and Registration of Manufacturer / Assembler / Repair Centre / Call Centre We are apologize in advance for any inconvenience caused. Appreciate your understanding and patience.


Should you require any assistance, kindly email to cmcstech@sirim.my 


Thank you,


Posted On : 12 November 2013



SQASI/CMCS/1/15/027

ACCESS FEE FOR E-PERMIT SYSTEM AND REVISION OF e-PERMIT SUBSCRIBER AGREEMENT

Dear valued customers,


Please be informed that the  Access Fee for E-Permit System of RM 50.00/year as stated in SCHEDULE 1 of e-Permit Subscriber Agreement has been discontinued with effective from 1 January 2014. Due to that, new revision of  e-Permit Subscriber Agreement has been issued and replace the earlier version. The new revision of the agreement is available at document as attached.


For further enquiry , please email to sirimepermit@sirim.my.


Thank you.


Posted On : 23 January 2014


ID No.Document DescriptionAttached DocumentSD_FileName
176694 1 Announcement Doc View _A1_ANM_28_2.pdf


SQASI/CMCS/1/15/028

CLOSURE OF CUSTOMER SERVICE COUNTER AND CMCS’s ACTIVITIES DURING CHINESE NEW YEAR 2014

Dear Valued Customers,


Please be informed that the operation of the Customer Service Counter at Communication and Multimedia Certification Section (CMCS), Building 25 will be closed on 31st January 2014 (Friday) in conjuction with the Chinese New Year Celebration.


Due to the public holiday and the extended holiday for most of the staffs, please take note that CMCS will not be in full operations on 30th January 2014 (Thursday) and 3rd Febuary 2014 (Monday). However, there will be staffs on duty to provide services albeit with some limitations. Please find their contact details as below:


 


i)         Registration eComM : Norazmi Alias 03-55445951;

norazmi@sirim.my or cmcscounter@sirim.my



ii)         Import Permit : Arliana binti Abd. Wahab 03-55446931;


            arliana@sirim.my or sirimepermit@sirim.my



iii)        SIRIM Label: Nurul Fatin Fazilah Abu Bakar 03-5544 6930;

ffazilah@sirim.my, sirimlabel@sirim.my or sirimemas@sirim.my


v)         Technical Officer On Duty : Mohd. Helmy bin Rahim 03-55445843;

helmy@sirim.my or cmcstech@sirim.my

 


The Customer Service Counter and the section will return to normal operations on 4th  Febuary 2014 (Tuesday).


 


We thank you for your cooperation and continous support.
We wish you Happy Chinese New Year and have a happy and prosperous Lunar New Year.


Communication and Multimedia Certification Section (CMCS)
SIRIM QAS International Sdn. Bhd



Posted On : 28 January 2013.


 



SQASI/CMCS/1/15/029

ONLINE PAYMENT MODULE (E-PAYMENT) FOR e-COMM TO START OPERATING ON 3 FEBRUARY 2014


We are
pleased to announce that our online payment (ePayment) module incorporated
in  e-ComM is ready to be used starting
from February 3rd 2014. This method of payment will cater for
all of our services namely Type Approval (including
New Application,  Add Host and Renewal), Special Approval, Certification Label
Purchased, IMEI Registration , Import Permit
Account Registration and Registration of Manufacturer.



 



The
ePayment will offer several methods of payment which are through FPX (online
banking  through Maybank, CIMB, Hong
Leong bank, Bank Islam, Public Bank & RHB), credit card and advanced payment for
services provided. Advanced payment
method is where clients are able to make an upfront payment and deduct the fee
of applications from the upfront payment. This is similar to debit card concept
whereby client may ‘top up’ the value of the debit deposited.



 



It is our
sincere hope that the ePayment will
facilitate our clients in their process to obtain fast,
precise and efficient services from SIRIM.
Our customer services counter at Building 25 will
still be in operation as usual with limited resources to cater for payment made
over the  counter and inquiry. We encourage the usage of this
payment method and we hope all of our clients has amicable experience in using
this module.  



 



For inquiries on online payment, kindly email to cmcstech@sirim.my





SQASI/CMCS/1/15/030

REQUIREMENT FOR CERTIFICATION UNDER THE NEW SKMM MTSFB TECHNICAL CODES

Please be informed that with regards to the announcement made in eComM dated 20 June 2013 on notification of grace period for new SKMM MTSFB Technical Codes, the grace period to comply with new requirements end 12 December 2013. New application/Parallel application/Renewal/Additional Host shall be subjected to new SKMM MTSFB Technical Codes whichever is relevant. To proceed with the evaluation, kindly provide the followings:

a) Full Test report (New Application)
b) Full Test report or Supplementary Test Report for Additional Requirements, or previous Test Report and Comparison Table for testing results compliance between the old TS and new TC from principle (Renewal/Adding Host)

Please take note that the requirements for the acceptance of test reports remained the same.

Failure to submit the above requirements may be subjected to recommendation for suspension up to maximum 6 months and followed by termination.

For further enquiries on this matter, kindly email to cmcstech@sirim.my

Thank you.

Posted On : 7 February 2014.



SQASI/CMCS/1/15/031

SERVICE INTERRUPTION

Dear Valued Customer,


We would like to inform you that there will be network system upgrading and migration activities involving CMCS.  The said activities shall take place during the following time and date.


Monday, 24th March 2014, 9.30am - 5.30pm ~ Wednesday, 26th March 2014, 9.30am - 5.30pm


The interruption may affect the operation of system in SIRIM Bhd. including the application system namely e-ComM, EMAS and e-Permit and as well as access to the email. The activities that might be affected are Type Approval , Special Approval ,IT & Networking, SIRIM Label, e-Permit and Registration of Manufacturer / Assembler / Repair Centre / Call Centre We are apologize in advance for any inconvenience caused. Appreciate your understanding and patience.


We apologize for any inconvenience caused, and thank you for your patience.


For any enquiries, kindly email us at cmcstech@sirim.my


 



SQASI/CMCS/1/15/032

Dialog Session on Certification and Importation of Hybrid Products

Pursuant to the dialog session entitled Certification and Importation of Hybrid Products with MCMC, we would like to invite our dear customers to attend this event. The objective of the dialog is to update the stakeholders on the recent updates on the development of Certification and Importation for Hybrid Products program.

For information, hybrid products are products such as electrical products, toys or medical devices that are being infused with communication technology such as Bluetooth, WiFi and remote control applications. As such, these products would require approval from more than one Permit Issuance Agencies (PIA) as they are subjected to multiple regulations.

The dialog session is to be held as the following details:

                Date : 8 April 2014

                Time : 9.00 am to 1.00 pm

                Venue : Auditorium, Suruhanjaya Komunikasi dan Multimedia Malaysia, Cyberjaya

Therefore, kindly email your details to Cik Wan Nadia bt. Wan Ishak at wannadia@sirim.my if you wish to attend this dialog session. Please provide your name, designation and company name by Friday, 4 April 2014. As only 100 seats are available, each company can only send a maximum of 2 representatives. Please be informed that this will a first come first serve basis and only the first 100 submissions will be informed.


SQASI/CMCS/1/15/033

EXTENSION OF IMPLEMENTATION ON APPLICATION AFFECTED BY SKMM MTFSB TECHNICAL CODES AND AMENDMENT ON ADDITIONAL HOST APPLICATIONS

In relations to our announcement entitled NOTIFICATION ON GRACE PERIOD FOR EIGHT (8) TECHNICAL CODES (announcement reference no.: SQASI/CMCS/1/15/013) and REQUIREMENT FOR CERTIFICATION UNDER THE NEW SKMM MTSFB TECHNICAL CODES (announcement reference no.: SQASI/CMCS/1/15/030), we would like to give an update on the changes to our procedures for NEW, PARALLEL, RENEWAL and ADDITIONAL HOST applications that are subjected to the relevant Technical Code. The changes are made to ensure our procedures are in line with the new SKMM MTFSB Technical Code publication and in compliance to ISO/IEC 17065:2012 Conformity assessment - Requirements for bodies certifying products, processes and services.

 

 

1)     New and parallel application shall be based on the new SKMM MTSFB Technical Codes  (TC) for communication product. [Affected existing Technical Specification (TS) are SKMM FTS PSTN Rev.1.01:2007, SKMM FTS P ACLIP Rev.1.01:2007 and SKMM FTS P PABX Rev.1.01:2007.]

 

2)   For additional host and renewal applications that are affected by the implementation of the new SKMM MTSFB Technical Codes, the maximum year for renewal is one (1) year after 12 December 2013.  The imposition of mandate to comply with the new Technical Codes for additional host and renewal applications are extended to their next renewal date. If the CoC’s expiry date is 11 December2014 and onwards, application for renewal shall not be accepted even if the application is submitted earlier than the expiry date (before 11 December 2014).

 

 

As stated in the said announcements, the grace period for applicants to comply to the new Technical Code ends on 12 December 2013 which means that any application for RENEWAL and ADDITIONAL HOST after the said date shall now comply to the new SKMM MTFSB Technical Code. However, since the new requirement calls for significant change from both the industry and SIRIM QAS International, the grace period is EXTENDED to each TAC’s next renewal.

 

Nevertheless, all applications shall conform to the new SKMM MTFSB Technical Code starting from its next expiry date.

 

Kindly take note that renewal and additional host applications that has applied for 5 years validity, the TAC shall only be valid until 10 December 2015 and shall be suspended thereafter. The TAC shall be valid if the certificate holder complies with the new requirement.

 

Pursuant to the review of our procedures, we are also announcing amendment to our Additional Host application in order to align our practice with the standards and existing procedures. Kindly refer to Annex 1 for the full detail.

 

We apologize for the delay in parting with a decision regarding this matter. A considerable amount of time had to be put into discussion and system enhancement to ensure the decision made is the best for both industry and SIRIM.

 

For further clarification or enquiries, kindly send an email to cmcstech@sirim.my.

ID No.Document DescriptionAttached DocumentSD_FileName
253165 1 Announcement Doc View _A1_ANM_38_1.pdf


SQASI/CMCS/1/15/034

CLOSURE OF CUSTOMER SERVICE COUNTER AND CMCS’s ACTIVITIES DURING HARI RAYA AIDILFITRI 2014
Dear Valued Customers,

Please be informed that the operation of the Customer Service Counter at Communication and Multimedia Certification Section (CMCS), Building 25 will be closed from 28 July 2014 until 30 July 2014 (Monday, Tuesday and Wednesday) in conjunction with the Hari Raya celebration.
Due to the public holiday and the extended holiday for most of the staffs, please take note that CMCS will not be in full operations from 30 – 31 July 2014 and 1 August 2014. However, there will be staffs on duty to provide services albeit with some limitations. Please find their contact details as below:
i) Certificate / Registration : Kamariah Musa 03-55446949; yahm@sirim.my
ii) Import Permit (ePermit) : Hafsah Mohd Saleh 03-55446934; hafsah@sirim.my or sirimepermit@sirim.my                        
iii) SIRIM Label : 
        a) Mariani Leman 03-55446913; lmariani@sirim.my or cmcslabel@sirim.my 
        b) Sarimah Jaafar 03-55446930; sarimahj@sirim.my or cmcslabel@sirim.my
iv) Customer Service Counter : Norazmi Alias 03-55445951; norazmi@sirim.my or cmcscounter@sirim.my 
v) Type Approval : Wan Norafidah Wan Busu 03-55446919; nrafidah@sirim.my or sirimepermit@sirim.my
vi) Technical  Officer On Duty : Mohd Zulfadzli Abu Seman 03-55446925; zfadzli@sirim.my or cmcstech@sirim.my

The Customer Service Counter and the section will return to normal operations on 4 August 2014 (Monday).
We thank you for your cooperation and continuous support. 
We wish you Selamat Hari Raya Aidilfitri & Maaf Zahir Batin and have a safe holiday season.

Communication and Multimedia Certification Section (CMCS)
SIRIM QAS International Sdn. Bhd.

Posted On :  10 July 2014



SQASI/CMCS/1/15/035

Majlis Jamuan Hari Raya Aidilfitri Kumpulan SIRIM Bersama Pelanggan

PRESIDEN DAN KETUA EKSEKUTIF
SIRIM BERHAD & PENGURUSAN KUMPULAN SIRIM

Dengan segala hormatnya menjemput


Tuan / Puan

ke
Majlis Jamuan Hari Raya Aidilfitri
Kumpulan SIRIM Bersama Pelanggan
pada
15 Ogos 2014, Jumaat
Jam 2.00 petang – 8.00 malam
Bertempat di
Grand Shah Alam, Pusat Konvensyen Shah Alam
(SACC CONVEC)
No. 4, Jalan Perbadanan 14/9
40000 Shah Alam, Selangor Darul Ehsan

 

Pengesahan Kehadiran

 

Saya ___________________________________________dari syarikat______________________________________

Email:__________________________________________

Mengesahkan kehadiran nama-nama seperti berikut:

 

1

Nama:

 

 

Jawatan:

 

2

Nama:

 

 

Jawatan:

 

*Pakaian : Kebangsaan / Pejabat

Untuk pengesahan, sila faks borang pengesahan kehadiran ke 03-5544 6787 sebelum / pada 6 Ogos 2014

Atau hubungi:

Puan Siti Sarah Hasbullah (ssarah@sirim.my) DL: 03-5544 5027

Encik Jalaluddin Mat Jali (jalal@sirim.my) DL: 03-5544 5029

Puan Norbaidzuri Mohd Yusoff (baidzuri@sirim.my) DL: 03-55445076

Nota: Pendaftaran adalah terhad untuk 2 orang sahaja bagi setiap syarikat.

ID No.Document DescriptionAttached DocumentSD_FileName
256002 1 Announcement Doc View _A1_ANM_41_1.pdf


SQASI/CMCS/1/15/036

MAKLUMAN PENUTUPAN PEJABAT SIRIM BERHAD DAN CAWANGANNYA SEMPENA HARI RAYA AIDIL FITRI 2014


HR 424/1/1



 23 Julai 2014



 



Semua Anggota Kerja



SIRIM Berhad dan Anak Syarikat



 



 



Saudara/Saudari,


MAKLUMAN PENUTUPAN PEJABAT SIRIM BERHAD DAN CAWANGANNYA SEMPENA HARi RAYA AIDIL FITRI 2014

 



Dengan segala hormatnya
saya merujuk kepada
perkara di
atas.



 



Pihak Pengurusan SIRIM Berhad dengan
ini memaklumkan bahawa
pada 30
Julai 2014 (Rabu) pejabat SIRIM Berhad dan cawangan-cawangannya akan ditutup
secara
rasminya. Secara tidak langsung 
dengan penutupan pejabat pada hari tersebut ia
nya boleh menjimatkan kos penyelenggaraan dan operasi SIRIM Berhad.



 



Sehubungan dengan 
itu,
semua anggota kerja adalah diwajibkan untuk memohon Cuti Tahunan pada 30 Julai 2014. Bagi anggota
kerja yang mempunyai
urusan rasmi dengan pelanggan luar disarankan memaklumkan pihak yang berkenaan  berhubung perkara ini. SIRIM Berhad  akan mula beroperasi seperti biasa pada 31 Julai 2014 (Khamis).


Sekian, dimaklumkan. Terima kasih.

 



Yang benar,



 



                               

(HALIZA BINTI IBRAHIM)

Naib Presiden Sahagian Korporat


s.k.:    Presiden dan Ketua Eksekutif Naib Presiden

ID No.Document DescriptionAttached DocumentSD_FileName
258105 1 Announcement Doc View _A1_ANM_43_1.pdf


SQASI/CMCS/1/15/037

NOTIS PEMBATALAN MAJLIS JAMUAN HARI RAYA AIDILFITRI KUMPULAN SIRIM BERSAMA PELANGGAN


Tuan/Puan,


Assalamualaikum dan Salam Sejahtera.


Adalah dimaklumkan bahawa Majlis Jamuan Hari Raya Kumpulan SIRIM Bersama Pelanggan yang pada asalnya dijadualkan berlangsung pada:


Tarikh: 15 Ogos 2014, Jumaat

Masa: 2.00pm - 8.00pm

Tempat: Grand Shah Alam, Shah Alam Convention Centre (SACC CONVEC)


ADALAH KINI DIBATALKAN


Keputusan ini dibuat bagi menghormati negara dan keluarga mangsa yang masih berduka di atas tragedy MH17 dan MH370 serta pergolakan yang sedang berlaku di Gaza, Palestin.

Kami memohon maaf di atas segala kesulitan ini.


Terima kasih.














SQASI/CMCS/1/15/038

SYSTEM MAINTENANCE FOR ONLINE CERTIFICATION FOR COMMUNICATION AND MULTIMEDIA PRODUCT (e-ComM)

Please be informed that system maintenance activities for e-ComM will start on 28 August 2014 from 11:00am until 6:00pm. There might be system interruption or service unavailability for Type Approval, Registration of Manufacturer/ Assembler/Repair Center/Call Center, Special Approval, SIRIM label and e-Permit application during the downtime. All customers are advised to submit related applications before or after the downtime or after system back to normal operation.

We apologized in advance for any inconvenience caused. Thank You for your understanding and patience. Should you require any assistance, kindly email to 
cmcstech@sirim.my.


SQASI/CMCS/1/15/039

NOTICE OF DAGANG NET’S SERVICE DISRUPTION

Dear Stakeholders,

NOTICE OF DAGANG NET’S SERVICE DISRUPTION – FINAL REMINDER

 

Warmest Greetings from Dagang Net Technologies Sdn Bhd.

 

We wish to inform you – our valued customers – that there will be a service disruption

in Dagang Net’s services from 21:00 hours Sunday 31 August 2014 to 05:00 hours

Monday 1 September 2014 to facilitate the relocation of Dagang Net’s Data Centre. 

 

During this eight (8) hours scheduled downtime, the following services will be

temporarily unavailable:

 

Affected Services

 

1.    eDeclare

2.    eManifest

3.    ePayment

4.    ePCO

5.    ePermit

6.    ePermit STA

7.    ePermit Online Payment (eOP)

8.    Financial Services Payment Gateway (FSPG)

9.    Advance Manifest

10. Free Zone Declarations

11. Dangerous Goods Declarations

 

12.   eSijil 3P

13.   eBilling

14.   Prepaid

15.   eLearning

16.   myPorts

17.   Enterprise Application Interface (EAI)

18.  Dagang Net Corporate Website (www.dagangnet.com)

19.   myTRADELINK Portal

     (www.mytradelink.com)

 

 

 

To minimise disruption to your business operations, you are advised to:

 

1.    plan ahead your activities and transactions

2.    avoid any activities and transaction two (2) hours prior to the relocation time

 

 

Should you have further enquiries please call Careline at:

 

Tel : 1 300 133 133

Fax : 603-2713 2990

Email : careline@dagangnet.com

Facebook : Dagang Net Careline

Thank You.



SQASI/CMCS/1/15/040

NOTIFICATION ON GOODS AND SERVICES TAX (GST) IMPLEMENTATION


NOTIFICATION ON GOODS AND SERVICES TAX (GST) IMPLEMENTATION


Dear Valued Clients,

As announced by the Government of Malaysia in the Budget 2014, the implementation of the Goods and Services Tax (GST) will take effect on 1 April 2015.

GST is a multi-stage tax charged on domestic consumption of goods and services, chargeable to all taxable supplies of goods and services in Malaysia except those specifically categorised as zero rated or exempted.

SIRIM QAS International Sdn Bhd is also affected by this this requirement and is in the midst of preparing for the full implementation of GST which will go live on 1 April 2015. We expect that there will be issues pertaining to GST tax compliance, legal aspects, cash flow, pricing, systems, processes and documentation that will impact the way we operate and our transactions with you, especially with respect to terms of pricing, processes, systems and documentation.

Therefore, we wish to inform you that SIRIM QAS international Sdn Bhd will become a GST registered business entity and will be collecting GST on goods and services supplied by us starting from 1 April 2015 onwards. In this respect, SIRIM QAS International Sdn Bhd reserves the right to enforce any changes to our policy on goods and services supplied to our clients/partners.

We recognize that you are an important client/partner to us in ensuring the successful implementation of the Goods and Services Tax (GST), and we are committed to providing the best possible service to you.

Sould you require further clarification on this matter, please do not hesitate to e-mail Puan Norita Sulaiman at norita@sirim.my or En. Firdaus Mohd Ali at afirdaus@sirim.my.

Date Issued: 26 August 2014





SQASI/CMCS/1/15/041

POSTPONEMENT OF THE IMPLEMENTATION OF ACFTA – ASEAN HARMONISED
TARIFF NOMENCLATURE(AHTN) 10 DIGIT TARIFF CODE VERSION



Dear
Stakeholders,



Warmest
Greetings from Dagang Net Technologies Sdn Bhd.



We
regret to inform you that the implementation of Asian China Free Trade
Agreement (ACFTA) – ASEAN HARMONISED TARIFF NOMENCLATURE (AHTN) 10 digit
tariff code version has been postponed to February 2015.



Please find
attached the letter from Jabatan Kastam Diraja Malaysia – KE.HE(83)515/11-7Klt.3(7)
in connection with the postponement for your reference.



Should you
need any further assistance, please contact our Careline.




Tel : 1300 133 133



Fax : 603-2713 2990



Email : careline@dagangnet.com



Facebook : Dagang
Net Careline



eCareline : www.dagangnet.com/eCareline






 Thank
You.

ID No.Document DescriptionAttached DocumentSD_FileName
278869 1 Announcement Doc View _A1_ANM_49_1.pdf


SQASI/CMCS/1/15/042

CERTIFICATION GUIDELINES FOR HYBRID PRODUCTS WITH ADAPTATION OF MULTIPLE OPTIONS OF MODULES

Dear valued customers,

In regards to the subject above, we would like to announce the following guidelines for the certification of hybrid products. Through this guideline, we wish to standardize the details in the hybrid products certification practices. Kindly be informed that no new policies or rules are being introduced as all of the following methods are based on the already established communication and multimedia products certification procedures.  This is guidelines and SIRIM has right to amend or change without prior notice. Please refer to the table below for full details.

ID No.Document DescriptionAttached DocumentSD_FileName
288267 1 Announcement Doc View _A1_ANM_53_1.docx


SQASI/CMCS/1/15/043

Check Your LABEL Campaign by MCMC

Dear Valued Customer,

In conjunction with Check The Label campaign by Malaysian Communications and Multimedia Commission (MCMC), advertisements on the campaign has been published in various national newspapers. For the full view of the advertisement, kindly see the attachment.

In an essence, the campaign encourages public users to check the certification label of communication products prior to purchasing them. As stated in the advertisement, labels can be checked at this website (http://ecomm.sirim.my). As such, we provide herewith the steps for checking your labels:

1. Go to http://ecomm.sirim.my

2. Click Sirim Enquiry

3. Click Label Serial No. Information

4. Key in your Label Serial No.

5. Click Search button

6. The website will display details such as Model, Brand and Certificate Holder of the product.


Apart from checking your label details, you can also check your IMEI Information, ePermit Application, Product Information, TAC Application and SA Application.


If you have further enquiries, kindly email your questions to cmcstech@sirim.my.


Thank you.


ID No.Document DescriptionAttached DocumentSD_FileName
295913 1 Announcement Doc View _A1_ANM_55_1.pdf


SQASI/CMCS/1/15/044

NOTICE ON BRAND/TRADEMARK DECLARATION FOR TYPE APPROVAL APPLICATION

Dear Valued Customer,


Please be informed that effective from 15 November 2014, all applicants or authorized consultants (on behalf of the applicants) are required to upload the evidence for trademark/brand registration prior to submission of each application for Type Approval. The evidence is required for the following declaration:

1-    Owner of brand/trademark

•    Evidence of Registration for trademark/brand  (e.g: registration certificate issued by Registrar Office or equivalents for foreign registration) or;

•    Evidence of application for registration, if still seeking approval  (e.g: myIPO TM5 form or equivalents for foreign registration)

OR

2-    Non owner of brand/trademark

•    Authorization letter from the trademark/brand owner (Format as in Attachment 1)



For further inquiry, kindly e-mail to cmcstech@sirim.my .

Thank you.


Posted on: 23 October 2014



ID No.Document DescriptionAttached DocumentSD_FileName
2296766 1 Announcement Doc View ANM_58_2.docx


SQASI/CMCS/1/15/045

FURTHER NOTICE ON BRAND/TRADEMARK DECLARATION FOR TYPE APPROVAL APPLICATION



Dear valued customers,


Please be informed that with regards to the announcement made in eComM dated 23 October 2014 on notification of BRAND/TRADEMARK DECLARATION FOR TYPE APPROVAL APPLICATION, we would like to request for an objective evidence for trademark/brand registration to support the declaration made by the applicant/consultant (on behalf of the applicant) at BRAND DECLARATION tab in eComM prior to submission of each application for Type Approval.

We have to ensure compliance to International Standard ISO/IEC 17065:2012(E) Clause 7.2;

“The general features of the client, including its name and address(es) of its physical location(s), significant aspects of its process and operations (if required by the relevant certification scheme), and any relevant legal obligations.



For any relevant legal obligations specifically for brand/trademark, we have to comply with Act 730, Trade Description Act 2011, Section 8.(3);

“Any person who applies, supplies or offers to supply, exposes for supply or has in his possession, custody or control for supply any goods bearing an identical mark with the registered trade mark without the consent of the registered owner of the trade mark is deemed to apply, supply or offer to supply goods bearing false trade description unless the contrary is proved.



For further inquiry, kindly e-mail to cmcstech@sirim.my .

Thank you.



Posted on: 13 November 2014




SQASI/CMCS/1/15/046

DIGITAL BROADCAST SERVICE RECEIVER CERTIFICATION PROGRAM

Dear Valued Customers,


In conjunction with the implementation of Digital Broadcast Service Receiver certification program (based on SKMM MTFSB TC T004:2013), a

pilot program for Laboratory Registration will be launched on 15 December 2014. All applicants and manufacturers are welcome to

become the pilot user.

To apply, kindly email your intention to the below email addresses.  Pilot user will be chosen on a first come first serve basis.

Proposed date for witnessing of testing for digital broadcast service receivers shall be after the direction from MCMC is announced.


For the process flow of Digital Broadcast Service Receiver certification and Laboratory

Assessment (for Laboratory Registration), kindly view the attachment below. 

Thank you.


Syaida Syarafina Sohaimi   syaida@sirim.my

Khairunnisa Ab. Halim   nisa@sirim.my

CMCS Executives   cmcstech@sirim.my

ID No.Document DescriptionAttached DocumentSD_FileName
324019 1 Announcement Doc View _A1_ANM_60_1.pdf
3178697 2 Announcement Doc View ANM_60_2.pdf
3178703 3 Announcement Doc View ANM_60_3.pdf


SQASI/CMCS/1/15/047

SYSTEM MAINTENANCE FOR ONLINE CERTIFICATION FOR COMMUNICATION AND MULTIMEDIA PRODUCT (e-ComM)
Dear Valued Customer,

Please be informed that system maintenance activities for e-ComM will start on Sunday, 14th December 2014 from 9:00am until 11:59pm. There might be system interruption or service unavailability for Type Approval, Registration of Manufacturer/ Assembler/Repair Center/Call Center, Special Approval, SIRIM label and e-Permit application during the downtime. All customers are advised to submit related applications before or after the downtime or after system back to normal operation.

We apologized in advance for any inconvenience caused. Thank You for your understanding and patience. Should you require any assistance, kindly email to
cmcstech@sirim.my


SQASI/CMCS/1/15/048

Notification on Electrical Supply Interruption in SIRIM Complex, Shah Alam

Dear Valued Customer,

Please be informed that Pusat Pengurusan Fasiliti SIRIM Berhad will do maintenance on Main Switch VT Substation, Transformer, Main Switchboard VR / distribution boxes, including Capacitor Bank in SIRIM Berhad Shah Alam starting on Friday, 19th December 2014 2:30pm until 22nd December 2014 8:00am. There shall be system interruption or service unavailability for e-ComM including Type Approval, Registration of Manufacturer/Assembler/Repair Center/Call Center, Special Approval, SIRIM label and e-Permit application during the downtime. All customers are advised to submit related applications before or after the downtime or after system back to normal operation.


We apologized in advance for any inconvenience caused. Thank you for your understanding and patience. Should you require any assistance, kindly email to cmcstech@sirim.my.




SQASI/CMCS/1/15/049

CORRECTION TO DIGITAL BROADCAST SERVICE RECEIVER CERTIFICATION PROGRAM ANNOUNCEMENT

Dear Valued Customers,

Please take not that the correct launch date in the previous announcement for Digital Broadcast Service Receiver Certification Program is 15 December 2014 not 15 December 2015. There is also an updated attachment for the certification and laboratory assessment process flow. Kindly refer to the latest attachment. For the full announcement, please refer below.

_________________________________________________________________________________________________________________


DIGITAL BROADCAST SERVICE RECEIVER CERTIFICATION PROGRAM


In conjunction with the implementation of Digital Broadcast Service Receiver certification program (based on SKMM MTFSB TC T004:2013), 

pilot program for Laboratory Registration will be launched on 15 December 2014. All applicants and manufacturers are welcome to

become the pilot user.

To apply, kindly email your intention to the below email addresses.  Pilot user will be chosen on a first come first serve basis.

Proposed date for witnessing of testing for digital broadcast service receivers shall be after the direction from MCMC is announced.


For the process flow of Digital Broadcast Service Receiver certification and Laboratory

Assessment (for Laboratory Registration), kindly view the attachment below. 

Thank you.


Syaida Syarafina Sohaimi   syaida@sirim.my

Khairunnisa Ab. Halim   nisa@sirim.my

CMCS Executives   cmcstech@sirim.my

ID No.Document DescriptionAttached DocumentSD_FileName
326342 1 Announcement Doc View _A1_ANM_63_1.pdf


SQASI/CMCS/1/15/050

TRUNKED RADIO SERVICE IN THE BAND 800 MHz
Dear Valued Customers,
Please refer attachment and see also notification in eComM (ref. no. : SQASI/CMCS/1/15/001)
ID No.Document DescriptionAttached DocumentSD_FileName
333241 1 Announcement Doc View _A1_ANM_64_1.pdf
333260 2 Announcement Doc View _A1_ANM_64_2.pdf


SQASI/CMCS/1/15/051

INTERIM CERTIFICATION FOR DTT BROADCAST SERVICE RECEIVERS


Dear Valued Customers,

 

In regards to DTT Broadcast Service Receiver certification program and direction from MCMC, we are announcing a grace period until 31 March 2015 for interim certification to be given to all customers in which will take effect immediately. Within the grace period, all affected products shall be submitted for certification for interim certification whereby the assessment of non-accredited laboratory shall be postponed until after the aforementioned dateline.

 

After 31 March 2015, the certification program shall be implemented fully and all affected laboratories shall be subjected to the full requirements.

 

Thank you.



SQASI/CMCS/1/15/052

INVITATION TO THE SOFT LAUNCHING OF SELF LABELLING PROGRAM (SLP) & BRIEFING ON SLP IMPLEMENTATION
Dear Valued Customers,

In its strive for continous improvement and excellence, the Malaysian Communications and Multimedia Commisson (MCMC) will introduce SLP for certified communications and multimedia products. 

As the name denotes, SLP is a program where a Certificate Holder of Type Approval or its Principal/Manufacturer is able to self-label their products with certification mark in accordance with MCMC’s Guideline on Certification Mark for SLP . The certification mark indicates a product has been certified by appointed Certifying Agency (SIRIM QAS International) as meeting MCMC Technical Codes (TC) that applies to that product. 

As such, a launching ceremony of the said program will be jointly organized by MCMC and SIRIM QAS International. Hence, it is with great pleasure we invite you to attend the Launching Ceremony of the SLP  which will be held as follows:

Date    :           27th January 2015, Tuesday
Time   :           8.30 am to 12.00 pm 
Venue :           Auditorium
                        Malaysian Communications and Multimedia Commission (MCMC)
                        Off Persiaran Multimedia
                        63000 Cyberjaya

The launching ceremony will be held together with a briefing session on Self Labelling Implementation. Topics included in the briefing session are self labelling guidelines and self labelling application process in e-ComM, the online certification website. We believe this event will provide great opportunity to enhance your knowledge on the latest updates of the certification requirements. 

Attach herewith the program and reply form for your attention. Please fill up the form and return to us by fax: 03-5544 6787 / or email by 20th January 2015.

Should you need any other information on this matter, please feel free to call me or Puan Siti Sarah Hasbullah (ssarah@sirim.my) at 03-55445027 

We look forward to meeting and welcoming you to the event.


Posted On : 15 January 2015.
ID No.Document DescriptionAttached DocumentSD_FileName
340305 1 Announcement Doc View _A1_ANM_66_1.pdf
340306 2 Announcement Doc View _A1_ANM_66_2.doc


SQASI/CMCS/1/15/053

POSTPONEMENT OF SOFT LAUNCHING OF SELF-LABELLING PROGRAM (SLP) & BRIEFING ON SLP IMPLEMENTATION


Dear Valued Customer,

We regret to inform that the Soft Launching of Self-Labelling program (SLP) & Briefing on SLP Implementation is postponed from 27 January 2015 to 24 February 2015. The venue and time remain the same. The following are the updated details for the soft launching event:

Date      : 24 February 2015
Time      : 8.30 am to 12.00 pm
Venue     : Auditorium,
            Malaysian Communications and Multimedia Commission (MCMC)
            Off Persiaran Multimedia
            63000 Cyberjaya

We would like to apologize for the inconveniences caused. Nevertheless, the circumstances is inevitable and we deeply hope that you will be able to attend the event on the new date. 

For customers who have registered for this event, we kindly request for you to re-submit the Reply Form should you wish to attend the event on the new date. For customers who have not registered yet, we welcome your attendance. Kindly fill up the Reply Form to confirm your attendance and return to us by fax at 03 5544 6787 or by email . Kindly take note that seats are limited and we appreciate if we could get the Reply Forms by 13 February 2015.

We thank you again for your interest in our event and we look forward to meet all of you at there.

For enquiries, kindly contact :
1. Puan Norbaidzuri Mohd Yusoff  : 03 5544 5076       baidzuri@sirim.my
2. Puan Siti Sarah Hasbullah     : 03 5544 5027       ssarah@sirim.my

Note : 
1. Kindly refer to our announcement no SQASI/CMCS/1/15/052 
2. Reply Form is available below.


Posted On : 21 January 2015
ID No.Document DescriptionAttached DocumentSD_FileName
343381 1 Announcement Doc View _A1_ANM_67_1.doc


SQASI/CMCS/1/15/054

SYSTEM MAINTENANCE FOR ONLINE CERTIFICATION FOR COMMUNICATION AND MULTIMEDIA PRODUCT (e-ComM)

Dear Valued Customer,

Please be informed that system maintenance activities for e-ComM will start on Tuesday, 10th February 2015 from 12.00pm until 02.00pm. There might be system interruption or service unavailability for Type Approval, Registration of Manufacturer/ Assembler/Repair Center/Call Center, Special Approval, SIRIM label and e-Permit application during the downtime. All customers are advised to submit related applications before or after the downtime or after system back to normal operation.

We apologized in advance for any inconvenience caused. Thank You for your understanding and patience. Should you require any assistance, kindly email to 
cmcstech@sirim.my



SQASI/CMCS/1/15/055

Notice on SIRIM Label issuance under SIRIM Label Forecast Program (SLFP)

Notice on SIRIM Label issuance under SIRIM Label Forecast Program (SLFP)

Dear Valued Customers

In conjunction with a full implementation of Self-labelling Program (SLP) start on June 2015, we want to announce that effective from 1st May 2015, the SIRIM Label issuance under SIRIM label Forecast Program (SLFP) will be no longer available. 

All SLFP customers are advised to submit the label application under SLFP before 1st May 2015. The maximum period of the production forecast has remained the same which is  3 months from date of label issuance. However, the quantity of SIRIM label issuance for Forecast label will be limited to the usage of the product forecast until 31st May 2015 only.

For further enquiry, kindly email to cmcslabel@sirim.my



SQASI/CMCS/1/15/056

MATERIALS OF SELF-LABELLING PROGRAM (SLP) DURING SOFT LAUNCH ON 24 FEBRUARY 2015
Dear Valued Customers,
Please find the attachments for materials of Self-Labelling Program (SLP) during soft launch on 24 February 2015.
 
1. SLP for Communication Product in Malaysia (SIRIM QAS Intl.)
2. SLP e-ComM Modules Demonstration on e-ComM (Dagang Net Technologies)
3. Frequently Asked Questions (FAQ)
4. Template of Principal Authorization Letter for CID Usage
ID No.Document DescriptionAttached DocumentSD_FileName
371389 1 Announcement Doc View _A1_ANM_71_6.pdf
371399 2 Announcement Doc View _A1_ANM_71_7.pdf
371402 3 Announcement Doc View _A1_ANM_71_8.pdf
371403 4 Announcement Doc View _A1_ANM_71_9.docx


SQASI/CMCS/1/15/057

NOTICE OF PARTIAL SERVICE DISRUPTION DUE TO SISTEM MAKLUMAT KASTAM (SMK) SYSTEM UPGRADING EXERCISE
NOTICE OF PARTIAL SERVICE DISRUPTION DUE TO SISTEM MAKLUMAT KASTAM (SMK) SYSTEM UPGRADING EXERCISE
 
 
Dear Valued Customers,
 
 
Warmest Greetings from Dagang Net Technologies Sdn Bhd.
 
We wish to inform you – our valued customers – that there will be a partial service disruption from 20:00 hours Saturday 7 March 2015 to 08:00 hours Sunday  8 March 2015 to facilitate SMK system upgrading exercise .
 
During this twelve (12) hours scheduled downtime, the following services will be affected:
 
  eDeclaration and eManifest
There will be a  service downtime to electronic declarations (K1, K2, K3, K8, K9) and electronic manifest (K4, K5). No electronic  transaction will be processed.
 
  ePermits
For electronic permit (ePermit and ePermitSTA), users may continue to submit their applications and will receive the usual responses from the respective Agencies.  However there will be no responses from SMK.
 
  ePayment
For electronic payments (ePayments), users may continue to submit for payment.  However, the pre-credit receipt response will not be transmitted to SMK.
 
To minimise disruption to your business operations, you are advised to:
 
1.    plan ahead your activities and transactions
2.    avoid any activities and transaction two (2) hours prior to the scheduled disruption
 
We shall keep you progressively updated from time to time. In a meantime, if you need any assistance, please contact our Careline.
 
Tel : 1300 133 133
Fax : 603-2713 2990
Email : careline@dagangnet.com
Facebook : Dagang Net Careline
eCareline : www.dagangnet.com/eCareline
 
 
 Thank You.
 
 


SQASI/CMCS/1/15/058

INVITATION TO THE CLINIC SESSION ON SELF LABELLING PROGRAM (SLP) FOR COMMUNICATIONS & MULTIMEDIA PRODUCTS.


Dear Valued Customer,



In its strive for continuous improvement and excellence, the
Malaysian Communication and Multimedia Commission (MCMC) is introducing SLP for
certified communication and multimedia products. In this regard, we cordially
invites you to the Clinic Session on Self Labelling Program (SLP) for Communications
& Multimedia Products. Kindly refer to the attachment for the details of
clinic session and reply form.


Participation is only for 2 persons per company and based on first come first serve basis. The main objective of this program is to ensure that all participated companies succesfully:


a) Apply and get CID or HID,
b) ePayment transaction
c) Confirmation on the artwork
d) Registration of IMEI Number or Product Serial Number
e) Application of ePermit under SLP


 Please bring along your laptops/notebooks and related documentation for our assistance




Please be noted that this clinic session will be the final
session before we implement the SLP in June 2015. You may return the reply form
to us by fax: 03-5544 6787 or email by 16 March 2015.



Should you require more information on the event please
contact Pn. Norbaidzuri Mohd Yusoff (
baidzuri@sirim.my)
or Puan Siti Sarah (
ssarah@sirim.my) at
03-5544 5076 /5027.



Thank you.



ID No.Document DescriptionAttached DocumentSD_FileName
365273 1 Announcement Doc View _A1_ANM_75_1.pdf
365274 2 Announcement Doc View _A1_ANM_75_2.doc


SQASI/CMCS/1/15/059

ANNOUNCEMENT ON UPDATES OF Asean Harmonised Tariff Nomenclature (AHTN)
And ASEAN China Free Trade Agreement (ACFTA)


Dear Valued Customers,
 
 
Further to the announcement on the implementation of the AHTN for Goods Declared under ACFTA effective 2 March 2015, please be informed of the following:
 
1.   The Royal Malaysian Customs (Customs) has announced the following Federal Government Gazette in respect of updates, changes in duties, and deletion for Asean Harmonised Tariff Nomenclature & ASEAN China Tariff:
a.       P.U. (A) 39 2015 – Customs Duties (Amendment) Order 2015, which comes into operations on 10 March 2015.
b.      P.U. (A) 43 2015 – Customs Duties (Goods of ASEAN Countries Origin) (ASEAN Harmonised Tariff Nomenclature and ASEAN Trade in Goods Agreement) (Amendment) Order 2015, which comes into operations on 10 March 2015
c.       P.U. (A) 44 2015 - Customs Duties (Goods Under the Framework Agreement on Comprehensive Economic Co-operation Between ASEAN and China) (ASEAN Harmonised Tariff Nomenclature) (Amendment) Order 2015, which comes into operations on 10 March 2015.
 
The details of the changes can be obtained at the following links:
       
ACFTA Asean China Free Trade Act P.U (A) 44  2015
http://www.federalgazette.agc.gov.my/outputp/20150309_P.U.%20%28A%29%2044%20-%20Perintah%20duti%20kastam%20%28asean%20%20china%29%20%28pindaan%29%202015.pdf

AHTN Asean Harmonized Tariff Nomenclature P.U (A) 43 2015
http://www.federalgazette.agc.gov.my/outputp/20150309_P.U.%20%28A%29%2043%20-%20%20AHTN%20Pindaan%202015%205%203%2015.pdf

PDK Perintah Duti Kastam P.U (A) 39 2015
http://www.federalgazette.agc.gov.my/outputp/pua_20150305_P.U.%20%28A%29%2039%20-%20Perintah%20Duti%20Kastam%20%28Pindaan%29%202015.pdf

2.   The validation of the AHTN for Goods Declared under ACFTA in Sistem Maklumat Kastam will take effect from 16 March 2015 onwards.  All customers are advised to refer to the above link for the AHTN prior to submission of your declarations for smooth operations.
 
Should you have further enquiries please call Careline at:
 
Tel : 1 300 133 133
Fax : 603-2713 2990
Email :
careline@dagangnet.com
Facebook : Dagang Net Careline


ID No.Document DescriptionAttached DocumentSD_FileName
371321 1 Announcement Doc View _A1_ANM_76_1.pdf
371323 2 Announcement Doc View _A1_ANM_76_2.pdf
371325 3 Announcement Doc View _A1_ANM_76_3.pdf


SQASI/CMCS/1/15/060

REMINDER !!! CLINIC SESSION ON SELF LABELLING PROGRAM (SLP) FOR COMMUNICATIONS & MULTIMEDIA PRODUCTS.

Dear Valued Customer,

Please be reminded to bring along your LAPTOPS/NOTEBOOKS with INTERNET BROADBAND and related DOCUMENTATION ie. Principal Authorization Letter for CID Usage (for CID application) etc. for our assistance to:


 a) Apply and get CID or HID,
 b) Make payment through ePayment module
 c) Confirmation on the artwork/printing services by our SPRINTEC
 d) Steps to register IMEI Number or Product Serial Number
 e) Application of ePermit under SLP

Should you require more information on the event please contact Pn. Norbaidzuri Mohd Yusoff (baidzuri@sirim.my) or Puan Siti Sarah (ssarah@sirim.my) at 03-5544 5076 /5027.

Thank you.



SQASI/CMCS/1/15/061

MATERIALS OF SELF-LABELLING PROGRAM (SLP) DURING CLINIC SESSION ON 19 MARCH 2015
MATERIALS OF SELF-LABELLING PROGRAM (SLP) DURING CLINIC SESSION ON 19 MARCH 2015
Dear Valued Customers,
Please find the attachment for materials of Self-Labelling Program (SLP) during clinic session on 19 March 2015.
 
1. SLP for Clinic Session
ID No.Document DescriptionAttached DocumentSD_FileName
374255 1 Announcement Doc View _A1_ANM_78_1.pdf


SQASI/CMCS/1/15/062

CERTIFICATION FOR DTT BROADCAST SERVICE RECEIVERS

CERTIFICATION FOR DTT BROADCAST SERVICE RECEIVERS

Please refer to announcement no. SQASI/CMCS/1/15/051 on e-ComM.

We would like to remind all of our customers that the interim certification period for DTT broadcast service receivers as set by SKMM itself shall end on 31 March 2015.

As such, please be informed that the normal certification process shall apply for all DTT broadcast service receivers.

Please find guidelines for Type Approval of DTT broadcast service receivers in the document enclosed below. We extremely encourage all of our clients to go through the documents and adhere to the guidelines and processes.

For reminder, we enclosed the process flow for the Type Approval process and Lab Registration process too.

Thank you.


Documents:

  1. Process Flow for Type Approval Application
  2. Process Flow for Laboratory Registration
  3. Product Declaration template
  4. Information Package (General for all applications)
  5. Information for Type Approval Application on DTT Broadcast Service Receiver

ID No.Document DescriptionAttached DocumentSD_FileName
378115 1 Announcement Doc View _A1_ANM_79_2.pdf
378117 2 Announcement Doc View _A1_ANM_79_3.pdf
378118 3 Announcement Doc View _A1_ANM_79_4.pdf
378123 4 Announcement Doc View _A1_ANM_79_5.pdf
406588 5 Announcement Doc View _A1_ANM_79_6.pdf


SQASI/CMCS/1/15/063

FEEDBACK FOR SLP IMPLEMENTATION

Dear Valued Customer,

In regards to Self Labelling Program full implementation by 1st June 2015, we would like to remind all customers that physical label will not be issued anymore.
Should you have any difficulties or facing any problem in implementing SLP, please feel free to give your feedback for us. Please find the feedback form attached and email to
atikah@sirim.my the specific issue you are facing before 9 April 2015.

Thank you.

ID No.Document DescriptionAttached DocumentSD_FileName
380101 1 Announcement Doc View _A1_ANM_80_1.doc


SQASI/CMCS/1/15/064

INVITATION TO THE AWARENESS SESSION ON THE IMPLEMENTATION OF CUSTOMS (PROHIBITION OF IMPORTS) ORDER 2015 ON HYBRID PRODUCTS COVERING INFORMATION AND COMMUNICATIONS TECHNOLOGY EQUIPMENT

Dear Valued Customer,

The Malaysian Communication and Multimedia Commission (MCMC) and SIRIM QAS International is cordially inviting all of the industry players in ICT sector to attend the Awareness Session On the Implementation of Customs (Prohibition of Imports) Order 2015 On Hybrid Products.

This session shall brief the attendees importation requirement in accordance to the Customs (Prohibition of Imports) Order 2015 and certification procedure of hybrid products in order to ensure successful implementation of the amendments.

Participation is only for 2 persons per company and is based on first come first serve basis.

You may return the reply form to us by fax: 03-5544 6787 or email by 30 April 2015.

Should you require more information on the event please contact En. Anuar Bin Nazeri (anuarn@sirim.my ), En. Zubri Bin Zakaria (zubri@sirim.my) or En. Firman Shah (sfirman@sirim.my) at 03-5544 6435 /5099/6404.

Thank you.

ID No.Document DescriptionAttached DocumentSD_FileName
393759 1 Announcement Doc View _A1_ANM_82_1.pdf


SQASI/CMCS/1/15/066

EMAS Closure
Dear valued customer,

Please be informed that EMAS system is no longer being used effectively on 1st June 2015 circumstance of Self-Labelling Program (‘SLP’) by SIRIM QAS International. All the applications and registration of IMEI Number or Product Serial Number shall be made in e-ComM system.



SQASI/CMCS/1/15/067

CLOSING OF TELEPHONY LAB FROM 18 JUNE 2015

Dear Valued Customer,

We are sorry to inform that PSTN testing is not available approximately one month starting from 18 June 2015 until further notice due to equipment calibration.

Sorry for inconvenience caused.

Thank you.



SQASI/CMCS/1/15/067

CLOSING OF TELEPHONY LAB FROM 18 JUNE 2015

Dear Valued Customer,

We are sorry to inform that PSTN testing is not available approximately one month starting from 18 June 2015 until further notice due to equipment calibration.

Sorry for inconvenience caused.

Thank you.



SQASI/CMCS/1/068

MATERIALS FOR THE AWARENESS SESSION ON THE IMPLEMENTATION OF CUSTOMS (PROHIBITION OF IMPORTS) ORDER 2015 ON HYBRID PRODUCTS COVERING MEDICAL EQUIPMENTS

Dear Valued Customer,

Materials for the AWARENESS SESSION ON THE IMPLEMENTATION OF CUSTOMS (PROHIBITION OF IMPORTS) ORDER 2015 ON HYBRID PRODUCTS COVERING INFORMATION AND COMMUNICATIONS TECHNOLOGY EQUIPMENT is available for download.

ID No.Document DescriptionAttached DocumentSD_FileName
410879 1 Announcement Doc View _A1_ANM_86_1.pdf
410880 2 Announcement Doc View _A1_ANM_86_2.pdf
410881 3 Announcement Doc View _A1_ANM_86_3.pdf


SQASI/CMCS/1/15/069

NOTIFICATION ON GRACE PERIOD FOR FIVE (5) TECHNICAL CODES PUBLISHED BY MCMC

Kindly be informed that the Malaysian Communications and Multimedia Commission (MCMC) has published five (5) Technical Codes (TC) which are related to the certification of communication equipment.  In line with the publication of these five (5) TC in World Trade Organization (WTO) website, our clients are given a six (6) months grace period effective from 28 May 2015 to comply with the new requirements specified in the TC as in Attachment. The grace period ends on 29 November 2015.

During the transition period from 28 May until 29 November 2015, new models are encouraged to comply with the new TC. The approval for new model and existing Type Approval Code (TAC) that still adopted the old TC, will be recommended for suspension on 29 November 2015 until the certificate holder provide the evidence of compliance. The TAC shall be valid if the certificate holder already complies with the new requirements.

The comparison between old and new TC shall be referred to the Attachment in this announcement or in the respective TC.

The TC documents are available and accessible from SKMM website at http://www.skmm.gov.my/Legal/Register/CMA-Registers.aspx (listed under “Technical Regulation; Register of Technical Codes”).

ID No.Document DescriptionAttached DocumentSD_FileName
412997 1 Announcement Doc View _A1_ANM_90_1.pdf


SQASI/CMCS/1/15/070

NOTICE OF DAGANG NET'S SERVICE DISRUPTION


Dear Valued Customers,
 
 
NOTICE OF DAGANG NET’S SERVICE DISRUPTION 
 
Warmest Greetings from Dagang Net Technologies Sdn Bhd.
 
We wish to inform you – our valued customers – that there will be a service disruption
in Dagang Net’s services from 22:00 hours Saturday 6 June 2015 to 04:00 hours
Sunday 7 June 2015 to facilitate a preventive maintenance.
 
During this six (6) hours scheduled downtime, the following services will be
temporarily unavailable:
 
Affected Services
 
1.    eDeclare
2.    eManifest
3.    ePayment
4.    ePCO
5.    ePermit
6.    ePermit STA
7.    ePermit Online Payment (eOP)
8.    Financial Services Payment Gateway (FSPG)
9.    Advance Manifest
10. Free Zone Declarations
11. Dangerous Goods Declarations
12.   eSijil 3P
13.   eBilling
14.   Prepaid
15.   eLearning
16.   myPorts
17.   Enterprise Application Interface (EAI)
18.  Dagang Net Corporate Website (
www.dagangnet.com)
19.   myTRADELINK Portal
     (
www.mytradelink.com)
 
 To minimize disruption to your business operations, you are advised to:
 
1.    plan ahead your activities and transactions
2.    avoid any activities and transaction two (2) hours prior to the relocation time 
 
   Thank You.
  
  
DAGANG NET TECHNOLOGIES SDN BHD 
General Line: 03-2730 0200          Fax: 03-2713 2991             Website :
www.dagangnet.com
Tower 3, Avenue 5, The Horizon, Bangsar South, No.8, Jalan Kerinchi, 59200 Kuala Lumpur



SQASI/CMCS/1/15/071

SLP FULL IMPLEMENTATION

Dear Valued Customer,

Due to full implementation of Self Labelling Program (SLP) announced by MCMC, starting on 1st June 2015 SIRIM will be no longer issue conventional label for certified communications and multimedia products. All customers are required to register SLP ID application and product registration in eComM before applying import permit in ePermit system. To understand further about SLP, you may download and read SLP informative documents from link below.

http://ecomm.sirim.my/Announcement_Details.aspx?a=71

1. SLP for Communication Product in Malaysia (SIRIM QAS Intl.)
2. SLP e-ComM Modules Demonstration on e-ComM (Dagang Net Technologies)
3. Frequently Asked Questions (FAQ)
4. Template of Principal Authorization Letter for CID Usage



SQASI/CMCS/1/15/072

Online Payment - A Better Transaction Method

Dear Valued Customers,

 

Please be informed that SIRIM QAS International is in the midst of enhancing the full implementation of GST in which include a system to issue receipts and tax invoices. However, since the system’s performance is still optimizing, there are time delay in issuing receipts and tax invoices. The maximum time recorded is between two to three hours.

 

As such, to avoid these time delays, we strongly encourage our clients to use our online payment system, ePayment, which has started its full operation on February 3rd 2014. With ePayment, issuance of receipts and tax invoices are almost immediate.

 

The ePayment offer three (3) methods of payment:

1.      FPX. Available for Maybank, CIMB, Hong Leong bank, Bank Islam, Public Bank & RHB

2.      Credit Card

3.      Advanced Payment

(Advanced payment method is where clients are able to make an upfront payment and deduct the fee of applications from the upfront payment. This is similar to debit card concept whereby client may ‘top up’ the value of the debit deposited)

 

We encourage the usage of the ePayment method and we hope all of our clients will have satisfying experience in using our ePayment system.

 

Kindly e-mail to cmcstech@sirim.my shall there any inquiries on the subject.



SQASI/CMCS/1/15/073

MATERIALS FOR THE AWARENESS SESSION ON THE IMPLEMENTATION OF CUSTOMS (PROHIBITION OF IMPORTS) ORDER 2015 ON HYBRID PRODUCTS COVERING ELECTRICAL EQUIPMENTS

Dear Valued Customer,

Materials for the AWARENESS SESSION ON THE IMPLEMENTATION OF CUSTOMS (PROHIBITION OF IMPORTS) ORDER 2015 ON HYBRID PRODUCTS COVERING ELECTRICAL EQUIPMENT is available for download.

ID No.Document DescriptionAttached DocumentSD_FileName
417961 1 Announcement Doc View _A1_ANM_94_1.pdf
417963 2 Announcement Doc View _A1_ANM_94_2.pdf


SQASI/CMCS/1/15/074

MATERIALS FOR THE AWARENESS SESSION ON THE IMPLEMENTATION OF CUSTOMS (PROHIBITION OF IMPORTS) ORDER 2015 ON HYBRID PRODUCTS COVERING TOYS EQUIPMENT
Dear Valued Customer,

Materials for the AWARENESS SESSION ON THE IMPLEMENTATION OF CUSTOMS (PROHIBITION OF IMPORTS) ORDER 2015 ON HYBRID PRODUCTS COVERING TOYS EQUIPMENT is available for download.
ID No.Document DescriptionAttached DocumentSD_FileName
420639 1 Announcement Doc View _A1_ANM_95_1.pdf


SQASI/CMCS/1/15/076

TEMPORARY NETWORK DOWN TIME


Dear Valued Customer,



Please be informed that there will be an internet
interruption or service unavailability in SIRIM Complex starting from 2
July 2015 (1.00 pm) until 3 July 2015 (8.00 am) due to maintenance and
upgrading operations.



The interruption may 
affect  the operation of system in
SIRIM Bhd. including the application system namely e-ComM, EMAS and e-Permit
and as well as access to the email. The activities that might be affected are
Type Approval , Special Approval ,IT & Networking, SIRIM Label, e-Permit
and Registration of Manufacturer / Assembler / Repair Centre / Call Centre We
are apologize in advance for any inconvenience caused. Appreciate your
understanding and patience.



Should you require any assistance, kindly email to
cmcstech@sirim.my 



  



Thank you





SQASI/CMCS/1/15/077

CLOSURE OF CUSTOMER SERVICE COUNTER AND CMCS’s ACTIVITIES DURING HARI RAYA AIDILFITRI 2015


CLOSURE OF CUSTOMER SERVICE COUNTER AND CMCS’s ACTIVITIES DURING HARI RAYA AIDILFITRI 2015

Dear Valued Customers,

Please be informed that the operation of the Customer Service Counter at Communication and Multimedia Certification Section (CMCS), Building 25 will be closed from 16 July 2015 (Thursday) until 20 July 2015 (Monday) in conjunction with the Hari Raya celebration.

Due to the public holiday and the extended holiday for most of the staffs, please take note that CMCS will not be in full operations from 15 - 21 July 2015. However, there will be staffs on duty to provide services albeit with some limitations. Please find their contact details as below:

i) Supporting Activity :
Raffie Rosli [03-5544 6932;
raffie@sirim.my];
Adawiyah Mohammad Ridzuan [03-5544 6933   ;
awiyahm@sirim.my];

ii) Customer Service Counter : Norazmi Alias 03-5544 5951; cmcscounter@sirim.my;

iii) Technical Inquiry : cmcstech@sirim.my;
 Rabi’ah Ruhan @Idris [03-5544 6928];
 Mohd Zulfadzli Abu Seman [03-5544 6925];

The section will return to normal operations on 22 July 2015 (Wednesday).

We thank you for your cooperation and continuous support.

We wish you Selamat Hari Raya Aidilfitri & Maaf Zahir Batin and have a safe holiday season.

Communication and Multimedia Certification Section (CMCS)

SIRIM QAS International Sdn. Bhd.




SQASI/CMCS/1/15/078

Majlis Jamuan Hari Raya Kumpulan SIRIM 2015


BOARD OF DIRECTORS AND MANAGEMENT GROUP OF SIRIM

cordially invites
YBhg Tan Sri/Puan Sri/Dato'/Datuk/Datin/Tuan/Puan

to
Majlis Jamuan Hari Raya Kumpulan SIRIM

on
12 August 2015, Wednesday
2.00pm - 7.00pm

at

Grand Shah Alam, Shah Alam Convention Centre (SACC CONVEC)
No 4, Jalan Perbadanan 14/9
40000 Shah Alam, Selangor Darul Ehsan.

 Please fill in the attached reply form and email to Pn. Norbaidzuri Mohd Yusoff at baidzuri@sirim.my or fax at 03-55445076 by 31st July 2015 to confirm your attendance.

ID No.Document DescriptionAttached DocumentSD_FileName
437625 1 Announcement Doc View _A1_ANM_99_1.pdf


SQASI/CMCS/1/15/079

Customs (Prohibition Of Imports) (Amendment) (No. 4) Order 2015

Dear Valued Customer,

Customs Act A967, Customs (Prohibition Of Imports) (Amendment) (No. 4) Order 2015 including hybrid products covering electrical, toys, medical and Information and Communication Technology (ICT) product has been gazetted on 1 July 2015 and Malaysian Communications and Multimedia Commission (MCMC) has published a notice in  both local newspapers (The Stars, Utusan Malaysia and Borneo Post) on 13 July 2015 and on MCMC websites as per links below:


Announcement : http://www.skmm.gov.my/Media/Announcements/Customs-(Prohibition-Of-Imports)-(Amendment)-(No-4.aspx

               Notices : http://www.skmm.gov.my/getattachment/d323b889-9fc2-4144-9cc0-451d2a33f363/Customs-(Prohibition-Of-Imports)-(Amendment)-(No-4.aspx

Please take note that the Order comes into operation effective on 1 October 2015.

ID No.Document DescriptionAttached DocumentSD_FileName
447138 1 Announcement Doc View _A1_ANM_100_1.pdf


SQASI/CMCS/1/15/080

DOCUMENT UPDATE FOR DTT CERTIFICATION PROGRAM

Date : 11 August 2015

Dear Valued Customers,

Please be informed that several documents for DTT Certification Program, including Lab Assessment program, has been
updated to include the latest information and decision following the interim period.

As such, please find below the latest version of each documents. Please use these latest documents for all reference and
Type Approval or Special Approval application submission from today onwards.

1. Product Declaration template (supercede the current template)
2. Scheme Rule for Certification of DTT Broadcast Service Receiver
3. Criteria for the Acceptance of Testing Laboratory

For any enquiries, please email Puan Syaida Syarafina (syaida@sirim.my), Puan Khairunnisa (nisa@sirim.my) or
to
cmcstech@sirim.my.

Thank you.

ID No.Document DescriptionAttached DocumentSD_FileName
457081 1 Announcement Doc View _A1_ANM_103_1.pdf
457082 2 Announcement Doc View _A1_ANM_103_2.pdf
457083 3 Announcement Doc View _A1_ANM_103_3.pdf


SQASI/CMCS/1/15/081

KL CONVERGE 2015


Dear Valued Customer,

On behalf of MCMC, You are cordially invited to participate at the KL Converge 2015 Symposium, Digital Lifestyle Malaysia (DLM) and myMaker exhibition in conjunction with the KL Converge! 2015 to be held from August 27 - 29, 2015 at the Kuala Lumpur Convention Center (KLCC).
 
Come to the Digital Empowerment Symposium to learn about emerging innovation, digital governance, digital inclusion and the digital economy.
 
Come and meet Joe Flizzow, Malaysia’s homegrown talent and very own rapper and now a travel-show host, as he talks about changing the perspective of music in a digital world.
 
Get some tips from The Ming Thing on how to get your first video started on YouTube, and from Unity 3D on how to develop games as an asset AND make money!
 
Calling all photography enthusiasts – Fujitsu and Zung & Company are running masterclasses to help you Top Your Shot!
 
If animation is your thing, then the Nickelodeon Animation and Disney Asia sessions are must-attends!
 
There will be a 48-hour hackathon, a 2-day Game Jam, the ASTRO Super Pitch and our very own Liga Remaja Kreatif.
 
Participate in workshops that meld your creativity with technology. Check-out the Lego Education Workshop and ICON’s ‘Create Your Digital Comic’ workshop. There is whole series of things ICON is doing!
 
 
Agenda of the event are as follows:

*         Thu, 27 August 2015 - Symposium on Empowering a Smart Digital Nation
The one day (1) Symposium on "Empowering a Smart Digital Nation" highlights issues on convergence and digital inclusion with renowned experts, decision makers and professional in the government and private sector, industry and academia from around the world who will be converging in the discourse of propelling a digital economy.

*         Thu - Sat, 27-29 August 2015 - DLM and myMaker exhibition
Showcasing various exciting applications and solutions on the Internet-of-Things and other technological developments such as robotics, Arts & Crafts and mindset of D.I.Y at Exhibition Hall 1

*         Fri, 28 August 2015 - DLM Insight Analytics Workshop
In this workshop, the participants will be given first-hand experience of being a data scientist, working on a data project using the popular and powerful programming language. The project will cover topics such as formulating and solving problems, getting data, exploring and pre-process the data, evaluating the findings, as well as reporting and presenting the findings. Real-world case studies of data science projects related Digital Lifestyle Management shall be shared and discussed. This workshop is open to both technical and non-technical professionals who are keen to understand, explore and experience data science.
 
All this and more at KL Converge! 2015!
 
You’ll also have the opportunity to meet with international and local who’s who and influencers in the YouTube and digital space who have made a name for themselves in the world of internet. Amy Hashim, for instance, is a Malaysian artist who created painting in both digital and traditional techniques that result in a painting that possesses both realism and abstract elements. Her work gained worldwide recognition and has been showcased at international conferences and exhibitions such as the Cave show in Las Vegas by Autodesk University, USA; the Mobile Art show in Palo Alto, USA and Digifun in Seoul, Korea.
 
At KL Converge! 2015 you can also meet Zung, dubbed as the only photographer in Malaysia and probably the world who has experienced shooting weddings in six continents and more than 30 countries. Zung is also celebrated as a personal and official photographer for motivation guru, Anthony Robbins. He has said, "Zung is the most amazing photographer, I've ever met".
 
We also would like to encourage you to participate in ‘Mobile E-waste: Old Phone, New Life’ program by disposing unused or unwanted SIM-based devices such as phones and tablets in exchange for a token gift during the exhibition dates.
 
So please bring your family to KL Converge! 2015 to experience and support this event which will take place as follows:
 
27 – 29 August 2015 (Thursday – Saturday) Kuala Lumpur Convention Centre, KLCC
10 am – 6.00 pm.
 
Just register at >
 
For more information, please visit the details at DLM websitewww.klconverge.my<
http://www.klconverge.my and register your interest online.

Look forward to seeing you there.

ID No.Document DescriptionAttached DocumentSD_FileName
466726 1 Announcement Doc View _A1_ANM_104_1.pdf
467071 2 Announcement Doc View _A1_ANM_104_2.pdf


SQASI/CMCS/1/15/082

SEMINAR ON DTTB RECEIVER CONSUMER LABEL

Dear Valued Customers,

SEMINAR ON DTTB RECEIVER CONSUMER LABEL

The Digital Terrestrial Television Broadcasting (DTTB) will be taking Malaysia by storm once it is officially launched
in early 2016.  A consumer label will be introduced for DTTB receivers including intergrated digital television (iDTV)
sets and set-top-boxes (STB) specifically for the Malaysian market.

The Malaysian Communications and Multimedia Commission (MCMC) is pleased to organise a seminar on this. Hence we are
cordially inviting all manufacturers, retailers and distributrs of DTTV products to this event.

Date:     Tuesday, 27 October 2015
Time:     9.00 am – 1.00 pm
Venue:    Auditorium (Level 21), MCMC Tower 1 , Jalan Impact, Cyber 6, 63000 Cyberjaya

Please RSVP your attendance to munirah@cmc.gov.my latest by 26 October 2015. Kindly be informed that a maximum of 2 seats
is allocated for each organization/company. Seats are limited.

Attached is the e-invite from MCMC for your reference.

We look forward to seeing you.

ID No.Document DescriptionAttached DocumentSD_FileName
509368 1 Announcement Doc View _A1_ANM_106_1.jpg


SQASI/CMCS/1/15/083

Validity of Trademark Authorization
 
Dear Valued customers,
 
Please be informed that SIRIM QAS International Sdn. Bhd. has decided not to accept Trademark Authorization letter which have a limit authorization from client effective from 15th December 2015. For further enquiry, please email to cmcstech@sirim.my. Thank you.



SQASI/CMCS/1/16/001

EXEMPTION ON CERTIFICATE OF APPROVAL (CoA)(IMPORT PERMIT) FOR HYBRID PRODUCT UNDER CUSTOMS ORDER (PROHIBITION OF IMPORT)(AMENDMENT)(NO.4) 2015, CUSTOMS ACT 1967.

EXEMPTION ON CERTIFICATE OF APPROVAL (CoA)(IMPORT PERMIT) FOR HYBRID PRODUCT UNDER CUSTOMS ORDER (PROHIBITION OF IMPORT)(AMENDMENT)(NO.4) 2015, CUSTOMS ACT 1967. 
 
In reference to the gazettal of the Customs Order (Prohibition of Import) (Amendment)(No. 4) 2015 P.U(A) 137 which was enforced on 1st October 2015, SIRIM QAS International, acting as a Cross Border Regulatory Agency (CBRA) has agreed that the exemption of the Certificate of Approval (CoA) (import permit) for hybrid products  shall be given to the 77 tariff codes in the Amendment of Fourth Schedule Item No.12 of P.U(A) 137 effective from 10th February 2016 with the following terms and conditions :

1)  Importation is carried out by companies operating in:
      a) Free Industrial Zone (FIZ)1,
      b) Licensed Manufacturing Warehouse (LMW)2, and/or
      c) Bonded Warehouse(BW) 2.
          1 approved by Royal Malaysia Customs (RMC)
          2 licence issued by Royal Malaysia Customs (RMC)
           Reference:
http://www.customs.gov.my/en/pg/Pages/pg_fz.aspx ; http://www.customs.gov.my/en/ip/Pages/ip_gl.aspx

2) Imported product is for re-export only.

3) Importation into Principal Custom Area (PCA) is not included in this exemption. It shall be subjected to CoA(import permit), and shall comply with one or a combination of MCMC Technical Codes or Technical Specification or Malaysian Standards or International Standard or Technical Declaration that are related to the product and shall be in accordance with the Communications and Multimedia Act 1998, its subsidiary legislations, statutory requirements and established rules and procedures.
 
We hope this exemption implementation shall assist the industry in its daily operations and benefit all the parties involved. Please do not hesitate to contact us should you have any further inquiries on the above.

1.       Hjh. Fauziah Binti Fadzil : 03 – 5544 6894 fauziah@sirim.my
2.       Mohd Zulfadzli Bin Abu Seman : 03 – 5544 6925 zfadzli@sirim.my
3.       Wan Mohd Iidil Bin Abdul Rahman : 03 – 5544 5962
iidil@sirim.my
Or e-mail to
cmcstech@sirim.my

ID No.Document DescriptionAttached DocumentSD_FileName
598903 1 Announcement Doc View _A1_ANM_108_1.pdf


SQASI/CMCS/1/16/002

TEMPORARY ONLINE PAYMENT DOWN TIME

Dear Valued Customer,



Please be informed that there will be an
interruption or service unavailability in for Online Payment starting from 5 Mac 2016

 until 6 Mac 2016 due to system maintenance


The interruption may 
affect  the operation of Online Payment in
e-ComM,  We
are apologize in advance for any inconvenience caused. Appreciate your
understanding and patience.



Should you require any assistance, kindly email to
cmcstech@sirim.my 



SQASI/CMCS/1/16/003

TEMPORARY ONLINE PAYMENT DOWN TIME

Dear Valued Customer,



Please be informed that there will be an
interruption or service unavailability in for Online Payment starting from 25 March 2016

 until 27 March 2016 due to system maintenance


The interruption may 
affect  the operation of Online Payment in
e-ComM,  We
are apologize in advance for any inconvenience caused. Appreciate your
understanding and patience.



Should you require any assistance, kindly email to
cmcstech@sirim.my 



SQASI/CMCS/1/16/004

TEMPORARY ONLINE PAYMENT (FPX) DOWN TIME

Dear Valued Customer,



Please be informed that there will be an
interruption or service unavailability in Online Payment for FPX 
due to system maintenance until notified.


The interruption may 
affect  the operation of Online Payment in
e-ComM,  We
are apologize in advance for any inconvenience caused. Appreciate your
understanding and patience.



Should you require any assistance, kindly email to
cmcstech@sirim.my 



SQASI/CMCS/1/16/005

CERTIFICATION AGREEMENT FOR COMPLIANCE APPROVAL (TYPE APPROVAL) ON COMMUNICATION AND MULTIMEDIA EQUIPMENT

23rd May 2016

Dear Valued Customers,

CERTIFICATION AGREEMENT FOR COMPLIANCE APPROVAL (TYPE APPROVAL) ON COMMUNICATION AND MULTIMEDIA EQUIPMENT

It is always our pleasure to say thank you for your continuous patronage to SIRIM QAS International Sdn. Bhd. As part of our continuous improvement exercise in providing value added services while addressing better clarity in the certification process for Communication and Multimedia Equipment, SIRIM QAS International Sdn. Bhd. is introducing a Certification Agreement for Compliance Approval (Type Approval) on Communication and Multimedia Equipment.

This Agreement is developed in order to align with ISO/IEC 17065:2012, where one of the General Requirements is to have a legally enforceable agreement for the provision of Certification Activities which is stated in Clause 4. Hence the implementation of this agreement shall fulfil the requirement of standard and legislation. This Agreement shall also replace the existing Terms & Conditions for Type Approval (TAC/DOC/01-1).

Please find attached below the softcopy of this agreement. Kindly download and complete (with signature) two (2) sets of the agreement and return the hardcopy of the sets within 2 weeks from the above date to the following address;

Communication and Multimedia Certification Section,
Block 25, SIRIM QAS International Sdn. Bhd.
1, Persiaran Dato’Menteri,
P.O.Box 7035
40700, Shah Alam
Selangor Darul Ehsan
(Attn : Puan Kamariah Musa)

Contact Number: 03-5544 6949

In pursuance of the implementation of this agreement, kindly take note that we are unable to provide services without this agreement signed.

SIRIM QAS International believe the new Agreement for Compliance Approval (Type Approval) would enable both parties to play their roles in attaining reliable certified equipment and thus strengthen customer confidence towards certification process domestically and internationally.

Should any further clarification on this matter is needed, please do not hesitate to email to cmcstech@sirim.my.


Thank you for your cooperation and best regards

ID No.Document DescriptionAttached DocumentSD_FileName
671489 1 Announcement Doc View _A1_ANM_113_1.pdf


SQASI/CMCS/1/16/006

NOTICE ON ePERMIT UPDATING RECORDS IN PRODUCTION ENVIRONMENTS

Dear Valued customers,


For your information, Dagangnet Technologies Sdn Bhd (DNT) will carry out the updating of records (Record Purging Activity) for ePermit for 6 hours according to the following schedule:
Start Date  : 11 June 2016, 12:01 am
End Date  : 11 June 2016, 06:00 am


This activity is to ensure the performance of accessing ePermit by the authorities and also the user can be enhanced, while ensuring the database is at an optimal level. Users may experience of slow accessing to ePermit during the above activity.


For more information, please do not hesitate to contact DNTs careline 1300-133-133 or email at careline@dagangnet.com.

Thank you.



SQASI/CMCS/1/16/007

FAQ for Malaysian Test Suite of DTT Receiver

Dear Valued Customers,

SIRIM QAS International is pleased to announce the FAQ for Malaysian Test Suite of DTT Receiver, Version 2.0 is now ready for publish and distribution. You may get a copy of the FAQ at the attachment below. This document serves as a guideline for manufacturers, testers and other related parties in performing test on DTT Receivers. The FAQ cover three major scopes of DTT test, namely SI/PSI, RF and OAD in accordance to technical codes SKMM MTSFB TC T004 and MCMC MTSFB TC T011. Furthermore, the FAQ also cover HbbTV test in accordance to technical code SKMM MTSFB TC G002. The FAQ is developed based on feedbacks from manufacturers and testers on the disambiguation of statements in the technical codes and technical issues in regards to current test suite, Version 1.0

Please be informed that the result of test cases listed in this FAQ can be considered as PASS if it tallies with the explanation and elaboration in the FAQ, and SIRIM shall accept the test report for the purpose of certification. Should you have further enquiries, please do not hesitate to contact the PIC as below:

1. SYAIDA SYARAFINA SOHAIMI   - 03-55446935

2. KHAIRUNNISA AB HALIM          - 03-55445013

3. NORHANISAH MOHD BASRI      - 03-55445060

Thank You.





ID No.Document DescriptionAttached DocumentSD_FileName
689642 1 Announcement Doc View _A1_ANM_117_1.xlsx


SQASI/CMCS/1/16/008

CLOSURE OF CUSTOMER SERVICE COUNTER DURING HARI RAYA AIDILFITRI


Dear Valued Customers,


Please be informed that Communication and Multimedia Certification Section (CMCS) customer service counter will be closed from 5th July 2016 (Tuesday) until 8th July 2016 (Friday) for Hari Raya Aidilfitri celebration. However the day-to-day functions of CMCS is operating as usual on 5th July 2016 with limited number of staffs.


The CMCS customer service counter will resume on Monday, 11th July 2016. Customers are advised to plan ahead the activities and transactions in order to minimise  any disruption to business operations.


Thank You and your cooperation towards us is highly appreciated.







SQASI/CMCS/1/16/009

Majlis Jamuan Hari Raya Kumpulan SIRIM 2016

BOARD OF DIRECTORS AND MANAGEMENT GROUP OF SIRIM

cordially invites
YBhg Tan Sri/Puan Sri/Dato'/Datuk/Datin/Tuan/Puan

to
Majlis Jamuan Hari Raya Kumpulan SIRIM

on
25 July 2016, Monday
2.00pm - 7.00pm

at

Grand Ballroom, Shah Alam Convention Centre (SACC CONVEC)
No 4, Jalan Perbadanan 14/9
40000 Shah Alam, Selangor Darul Ehsan.

 Please fill in the attached reply form and email to Pn. Siti Sarah Hasbullah at ssarah@sirim.my, En. Mazlan Saad at smazlan@sirim.my or fax at 03 5544 6787 by 18th July 2016 to confirm your attendance.

ID No.Document DescriptionAttached DocumentSD_FileName
697083 1 Announcement Doc View _A1_ANM_119_1.pdf


SQASI/CMCS/1/16/010

SYSTEM UPGRADE MAINTENANCE FOR ONLINE CERTIFICATION FOR COMMUNICATION AND MULTIMEDIA PRODUCT (e-ComM) SYSTEM


Dear Valued Customer,

Please be informed that we will be having system maintenance and upgrade on 9th August 2016 and slow access on 10th August 2016.

During this period, ePermit will be inaccessible as there will be no system or parameter validation while maintenance and upgrading are going on. In addition, there might be system interruption or service unavailability for Type Approval, Registration of Manufacturer/ Assembler/ Repair Center/ Call Center, Special Approval and Self Labelling application during this period. All customers are advised to submit related applications before the above dates or after system is back to normal operations.

We regret the inconveniences this may cause you and we apologize in advance. Thank you for your understanding and patience. For any inquiries or assistance, kindly email to cmcstech@sirim..my.

Announcement date: 1st August 2016
  


SQASI/CMCS/1/16/011

CLOSURE OF COMMUNICATION AND MULTIMEDIA CERTIFICATION SECTION'S OFFICE AND COUNTER SERVICES
_mso-themecolor:text1">Dear Valued customers,



_mso-themecolor:text1"> 



_mso-themecolor:text1">Please be informed that the Communication and Multimedia
Certification Section’s office and counter services will be temporary closed on
19 August 2016 (Friday) from 8.00 am to 2.45 pm.



_mso-themecolor:text1"> 



_mso-themecolor:text1">All staffs will be attending the Celebration of 20th
Years Anniversary of SIRIM Corporatization.



_mso-themecolor:text1"> 



_mso-themecolor:text1">Our operation will resume at 2.45 pm.



_mso-themecolor:text1"> 



_mso-themecolor:text1">We apologize for any inconvenience caused to your side
due to this short notice.



_mso-themecolor:text1"> 



_mso-themecolor:text1">Thank you.



SQASI/CMCS/1/16/012

TEMPORARY ONLINE PAYMENT (CREDIT CARD) DOWN TIME

Dear Valued Customer,



Please be informed that there will be an
interruption or service unavailability in Online Payment for Credit Card from 25/8/2016 to 26/8/2016  
due to system maintenance.


The interruption may 
affect  the operation of Online Payment in
e-ComM, 
We
are apologize in advance for any inconvenience caused. Appreciate your
understanding and patience.



Should you require any assistance, kindly email to
cmcstech@sirim.my
 



SQASI/CMCS/1/16/013

SYSTEM MAINTENANCE FOR ONLINE CERTIFICATION FOR COMMUNICATION AND MULTIMEDIA PRODUCT (e-ComM)
SYSTEM MAINTENANCE FOR ONLINE CERTIFICATION FOR COMMUNICATION AND MULTIMEDIA PRODUCT (e-ComM)

Dear Valued Customer,

Please be informed that system maintenance activities for e-ComM will start on Thursday, 25th August 2016 from 4.30 pm until 5.30 pm. There might be system interruption or service unavailability for Type Approval, Registration of Manufacturer/ Assembler/Repair Center/Call Center, Special Approval, SIRIM label and e-Permit application during the downtime. All customers are advised to submit related applications before or after the downtime or after system back to normal operation.

We apologized in advance for any inconvenience caused. Thank You for your understanding and patience. Should you require any assistance, kindly email to cmcstech@sirim.my


SQASI/CMCS/1/16/014

TEMPORARY ONLINE PAYMENT DOWN TIME

Dear Valued Customer,



Please be informed that there will be an
interruption or service unavailability in Online Payment for Credit Card from 29/8/2016 to 30/8/2016  
due to system maintenance.


The interruption may 
affect  the operation of Online Payment in
e-ComM, 
We
are apologize in advance for any inconvenience caused. Appreciate your
understanding and patience.



Should you require any assistance, kindly email to
cmcstech@sirim.my
 



SQASI/CMCS/1/16/015

CLOSURE OF CUSTOMER SERVICE COUNTER DURING HARI RAYA AIDILADHA
Dear Valued Customers,

Please be informed that Communication and Multimedia Certification Section (CMCS) customer service counter will be closed on 12th September 2016 (Monday) for Hari Raya Aidiladha celebration. 

The CMCS customer service counter will resume on Tuesday, 13th September 2016. Customers are advised to plan ahead the activities and transactions in order to minimise any disruption to business operations.

Thank You and your cooperation towards us are highly appreciated.



SQASI/CMCS/1/16/016

WORLD STANDARDS DAY FUN RUN 2016

Dear valued customers,

 

Each year on 14 October, the members of the IEC, ISO and ITU celebrate World Standards Day, which is a means of paying tribute to the collaborative efforts of the thousands of experts worldwide who develop the voluntary technical agreements that are published as international standards.

 

In conjunction with this year's World Standards Day celebration, Malaysian Communications and Multimedia Commission (MCMC) and Standards Malaysia are jointly organizing the World Standards Day Fun Run which will be held on:

 

Date    : 16 October 2016 (Sunday)

                                                         Time    : 6.00 am - 11.00 am                                                                 

Venue : Cyberjaya, Selangor

 

For registration, please go to: https://mro.myraceonline.com/wsfr16/registrations 

We would be much grateful if you could help us promote the event to your organizations and contacts.

Looking forward to seeing you there! :) 


ID No.Document DescriptionAttached DocumentSD_FileName
759034 1 Announcement Doc View _A1_ANM_133_1.jpg


SQASI/CMCS/1/16/017

ONLINE PAYMENT (FPX)

Dear Valued Customers,


We are pleased to announce that the issue of online payment for FPX has been resolved and the service will be available in eComM and is ready to be used starting from December 23rd 2016. We encourage the usage of this payment method and we hope all of our clients has amicable experience in using this module.   


Should you require any assistance, kindly email to

cmcstech@sirim.my 




SQASI/CMCS/1/17/001

EXTENSION OF NOTICE ON TRADEMARK/BRAND NAME DECLARATION
EXTENSION OF NOTICE ON TRADEMARK/BRAND NAME DECLARATION FOR COMPLIANCE APPROVAL (TYPE APPROVAL) APPLICATION

In relations to our announcement entitled NOTICE ON BRAND/TRADEMARK DECLARATION FOR TYPE APPROVAL APPLICATION (announcement reference no.: SQASI/CMCS/1/15/006, SQASI/CMCS/1/15/044 and SQASI/CMCS/1/15/045), we would like to inform that all applicants or authorized consultants (on behalf of the applicants) are required to upload the evidence for brand/trademark registration prior to submission of each application for Compliance Approval / Type Approval (TA).  The evidences required are based on the declaration (Options) made. Please refer to the following details:


      OPTION 1: 

DECLARATION (AS STATED IN eComM): 
Legally owns the trademark/brand name;

a) Trademark/brand name certificate is owned by TA applicant itself; OR
  
EVIDENCE REQUIRED: 
Attach at Option 1 Bullet:
Evidence of registration certificate issued by Intellectual Property Corporation of Malaysia (MyIPO) or equivalent foreign agency);  OR 

OPTION 1: 

DECLARATION (AS STATED IN eComM): 
Legally owns the trademark/brand name;

b) Trademark/brand name certificate is owned by Principal or Trademark/Brand Owner and the applicant is in the same group of company with the Principal or Brand Owner Attach at  Option 1 Bullet:

 EVIDENCE REQUIRED: 
Evidence that the applicant is the same group of company with the Principal or Trademark/Brand Owner; OR

Authorization letter from Principal or Trademark/Brand Owner


OPTION 2: 

DECLARATION (AS STATED IN eComM): 
Is seeking approval for trademark/brand name as above

 EVIDENCE REQUIRED: 
Attach at Option 2 Bullet:
Evidence of application has been received by Intellectual Property Corporation of Malaysia (MyIPO) or equivalent foreign agency for registration of trademark/brand name


OPTION 3: 

DECLARATION (AS STATED IN eComM):
Had been authorized by the trademark/brand name owner; OR
 
Trademark/brand name certificate that is owned by Principal (brand owner) but the applicant is not within group of company /brand owner
 
EVIDENCE REQUIRED: 
Attach at Option 3 Bullet:
Authorization letter and proof of registration certificate for trademark/brand name


OPTION 4: 

DECLARATION (AS STATED IN eComM): 
No brand name (applicable for module and card only)
 
EVIDENCE REQUIRED: 
Evidence not required to be attached



Important Note:

1) The information stated on registration for trademark/brand name certificate shall be in either Bahasa Malaysia or English. Otherwise, the TA applicant or trademark/brand owner shall translate the information into Bahasa Malaysia or English Language and provide the translation during submission (to attach at relevant Option bullet).

2) Authorization letter for trademark/brand name issued by the trademark/brand name owner shall contain no validity period. Should the trademark/brand name owner intents to discontinue the authorization, it may do so by issuing another letter.

For further clarification or enquiries, kindly email to cmcstech@sirim.my.



SQASI/CMCS/1/17/002

Introduction of ePermit Online System (eOP)



Dear Valued Customers,



Introduction of ePermit Online System (eOP)



In keeping up with technology growth of online payment and acquire the advantages it brings, SIRIM QAS International Sdn. Bhd together with Dagang Net Technologies Sdn. Bhd (DNT) are introducing ePermit Online Payment (eOP), an enhanced online permit application implemented within the ePermit web (http://epermit.dagangnet.com/) itself. This new feature will enable users to pay the Import Permit processing fee, as well as Release Letter processing fee through online banking platform (FPX).



eOP will start operating on 1st April 2017 where it will replace the current monthly billing services for approved import permit’s processing fees for communications and multimedia, and hybrid products.



With this implementation, users of ePermit system applying for import permit under SIRIM QAS International as the OGA can obtain their approved Import Permit or Release Letter after successfully paying relevant fees and charges through online banking. This payment method is similar with payment method used for certification (Type Approval / Special Approval/ Self Labelling Program) services at eComM system (https://ecomm.sirim.my/).



The total fee for each permit processing fee is RM 30.20 whereby the fee for SIRIM permit  processing fee remains at RM 20.00 + 6% GST. The FPX transaction fees of RM 2.00 + 6% GST will be imposed for every transaction, with a maximum of five (5) Import Permits/Release Letters payable for every payment transaction. As such, customers are encouraged to plan their payments  prudently. Below table depicts the breakdown of the charges(Refer attachment)





 *for every payment transaction, up to maximum of 5 permits per transaction

*FPX Transaction fee shall be noted in payment receipt and bank statement

**Monthly bill for permit applications will be sent as per current practice from Dagang Net Participating banks in this online payment platform are as below. All customers are required to have either a personal account (B2B1) or a corporate account (B2C) with one of these banks(Refer attachment) in order to make payment transaction in eOP.





With the introduction of eOP, the overall cycle of permit issuance shall be improved, and it shall benefit both customers and agencies with its hassle free and paperless payment method, not to mention time-saving and cost-saving where logistic costs are reduced. It also provides a transparent environment as well as help to reduce the number of debtors.



Thank You.


ID No.Document DescriptionAttached DocumentSD_FileName
904413 1 Announcement Doc View _A1_ANM_138_1.pdf


SQASI/CMCS/1/17/003

SYSTEM MAINTENANCE FOR ONLINE CERTIFICATION FOR COMMUNICATION AND MULTIMEDIA PRODUCT (e-ComM)

SYSTEM MAINTENANCE FOR ONLINE CERTIFICATION FOR COMMUNICATION AND MULTIMEDIA PRODUCT (e-ComM)
Dear Valued Customer,

Please be informed that system maintenance activities for e-ComM will start on Friday, 31th March 2017 from 6.00pm until 11:59pm. There might be system interruption or service unavailability for Type Approval, Registration of Manufacturer/ Assembler/Repair Center/Call Center, Special Approval, SIRIM label and e-Permit application during the downtime. All customers are advised to submit related applications before or after the downtime or after system back to normal operation.

We apologized in advance for any inconvenience caused. Thank You for your understanding and patience. Should you require any assistance, kindly email to cmcstech@sirim.my


Posted on : 30 March 2017


SQASI/CMCS/1/17/004

User Guide for eOP , Hybrid Products and Release Letter

Enclosed are the User Guide for your reference and use. Please to informed that SIRIM eOP, Hybrid Product and Release Letter Enhancements now Live in Production and ready to be used.
 
Thank You.

ID No.Document DescriptionAttached DocumentSD_FileName
909845 1 Announcement Doc View _A1_ANM_140_1.pdf
909847 2 Announcement Doc View _A1_ANM_140_2.pdf
909848 3 Announcement Doc View _A1_ANM_140_3.pdf
909849 4 Announcement Doc View _A1_ANM_140_4.pdf


SQASI/CMCS/1/17/005

FPX Transaction Fee for Import Permit or Release Letter Application.
Dear Valued Customers,

FPX Transaction Fee for Import Permit or Release Letter Application

Reference is made to announcement no. SQASI/CMCS/1/17/002.

Please be informed that starting from 15th June 2017, the payment for FPX transaction fee, which consists of fees for banks, MyClear and service provider (DagangNet), will be divided into two portions. 

For the first portion, SIRIM QAS International will include the bank and MyClear fees of RM1.00 in the eOP charge, whereby the fee remains at RM1.00 regardless of number of permit in one payment transaction. 

Meanwhile, for the second portion, DagangNet will charge the Service Provider fee of RM0.50 for each completed permit through their monthly bill.

For reference, please find below attachment for the breakdown of charges for import permit application:

ID No.Document DescriptionAttached DocumentSD_FileName
947554 1 Announcement Doc View ANM_141_1.pdf


SQASI/CMCS/1/17/006

INTRODUCTION OF LABORATORY AND TEST REPORT REGISTRATION MODULES IN ECOMM


30 May 2017


Dear Valued Customers,


INTRODUCTION OF LABORATORY AND TEST REPORT REGISTRATION MODULES IN ECOMM


Please be informed that eComM has been enhanced to accommodate two new modules namely Laboratory and Test Report Registration modules. These modules shall efficiently validate the laboratory and test report registration and will smoothen the process of Compliance Approval (Type Approval (TA) application.


With the implementation of these modules, applicants who wish to submit Compliance Approval application shall undergo the following processes in orderly manner:


i) Laboratory Registration (can be applied by Certificate Holder, Consultant or Laboratory owner)

ii) Test Report Registration (can be applied by Certificate Holder or Consultant)

iii) Type Approval (can be applied by Certificate Holder or Consultant)


Prior to full implementation, a few active users will be selected for pilot program of the new modules, which will start on 1st June 2017.  The feedbacks from the pilot users will help us to ensure the modules are workable with maximized efficiency and optimised performance.


The introduction of Laboratory and Test Report Registration modules brings the following benefits to customers:

i) Smoothen Compliance Approval application as the filtration of laboratory and test report acceptance are done prior to submission of Compliance Approval application. This is most useful for Hybrid product applications.

ii) Provide greater transparency and convenience by allowing the applicants to access the information of the laboratories such as National Accreditation Body (NAB) status, scope of standards and validity of the accreditation, all in one module (Laboratory Registration). 

iii) Provide ease of reference where the modules provide a more comprehensive list of accredited and accepted laboratories Hassel free as the Laboratory Registration, Test Report Registration and Compliance Approval modules are integrated together. All related information registered in Laboratory and Test Report Registration modules will be available in specific Compliance Approval application. 

iv) Reduce the issues related to incomplete test reports and improve the quality of evaluation and verification. 


It is our deepest anticipation that the introduction of these new features in eComM will improve the overall process timeline and provide a greater user experience for our valued customers. We appreciate your continued support and the confidence that you have placed in us. 


Thank you.




SQASI/CMCS/1/17/007

SYSTEM MAINTENANCE FOR ONLINE CERTIFICATION FOR COMMUNICATION AND MULTIMEDIA PRODUCT (e-ComM)

SYSTEM MAINTENANCE FOR ONLINE CERTIFICATION FOR COMMUNICATION AND MULTIMEDIA PRODUCT (e-ComM)

Please be informed that system maintenance activities for e-ComM will start on 15 June 2017 from 4.00 pm until 11.59pm . There might be system interruption or service unavailability for Type Approval, Registration of Manufacturer/ Assembler/Repair Center/Call Center, Special Approval, SIRIM label and e-Permit application during the downtime. All customers are advised to submit related applications before or after the downtime or after system back to normal operation.

We apologized in advance for any inconvenience caused. Thank You for your understanding and patience. Should you require any assistance, kindly email to cmcstech@sirim.my.



SQASI/CMCS/1/17/008

CLOSURE OF CUSTOMER SERVICE COUNTER AND CMCS’s ACTIVITIES IN CONJUNCTION WITH HARI RAYA AIDILFIRTRI 2017
Dear Valued Customers,

Please be informed that the operation of the Customer Service Counter at Communication and Multimedia Certification Section (CMCS), Building 25 will be closed from 26 June 2017 (Monday) - 30 June 2017 (Friday) in conjuction with Hari Raya celebration.

Due to the public holiday and the extended holiday for most of the staffs, please take note that CMCS will not be in full operations from 28 to 30 June 2017. For general enquiries, please contact our Operation Executive at the contact details below:

Encik Rustam bin Samsul
Direct Line    : 03 5544 5911
Phone No    : 0109710516
Email         : rustam@sirim.my

CMCS Custmer Service Counter and operations will return to normal on 3 July 2017 (Monday).

We thank you for your cooperation and continous support and we wish you Selamat Hari Raya Aidilfitri & Maaf Zahir Batin and have a safe holiday season.


Communication and Multimedia Certification Section (CMCS)
SIRIM QAS International Sdn. Bhd


SQASI/CMCS/1/17/009

Enhanced Check Your Label (CYL) Mobile App
















Enhanced Check Your Label (CYL)
Mobile App





Dear Valued Customer,


We are pleased to announce a
new version of the Check Your Label (CYL) mobile app for Android, readily
available from Google Play. An iOS version is underway and will be available
at Apple Store. Once approved, we will notify its release through eComM’s
Announcement.


The enhancement of CYL mobile
app is to include more features for registered users, as well as improved
interface for public user. The enhanced CYL mobile app boasts the following
features:


 


A.     
For Registered User (User registered in
eComM)


1)     
Notifications / Announcement


2)     
Application Listing and Status Enquiry (Type
Approval, Import Permit, Label/Product Registration)


3)     
Statistic on payment


4)     
Push Notification on Import Permit Approval
Status


B.       
For Public User


1)     
Check using IMEI


2)     
Check using Product Serial Number


3)     
Check using Label Serial Number


4)     
Product Information


5)     
CYL Information


 


*Note: The mobile
app will display details such as Model, Brand and Certificate Holder of the
product.


 


We encourage our clients and
the public to download the enhanced CYL mobile app. The user guide for CYL
mobile app is available at attachment below for reference. Should you have further enquiries, kindly e-mail your questions to cmcstech@sirim.my.


 


Thank you.









SQASI/CMCS/1/17/010

FPX Scheduled Downtime

Dear Valued Customer,

Please refer attachment for FPX downtime schedule.

Thank You.

ID No.Document DescriptionAttached DocumentSD_FileName
1032940 1 Announcement Doc View ANM_150_1.pdf


SQASI/CMCS/1/17/011

NOTIFICATION ON GRACE PERIOD FOR THREE (3) TECHNICAL CODES – LTE Equipment, Active Indoor Antenna & HbbTV Middleware
NOTIFICATION ON GRACE PERIOD FOR THREE (3) TECHNICAL CODES – LTE Equipment, Active Indoor Antenna & HbbTV Middleware


 
We wish to inform that the Malaysian Communication and Multimedia Commission (MCMC) has approved three (3) Technical Codes which are related to the certification of communication equipment. 

Below is the list of new and revised Technical Codes for the purpose of certifying communications equipment under the Communications and Multimedia Act 1998 (Technical Standards) Regulations 2000:


1. Technical Code: Long Term Evolution (LTE) - User Equipment (UE) (MCMC MTSFB TC T015:2017- New). 

2. Technical Code: Digital Terrestrial Television (DTT) - Active Indoor Antenna (MCMC MTSFB TC T014:2017- New).
 
3. Technical Code: Digital Terrestrial Television (DTT) - Hybrid Broadcast Broadband Television Middleware Profile (First Revision) (MCMC MTSFB TC G002:2017 - Revised). 


In line with the publication of these three (3) Technical Codes in World Trade Organization (WTO) website, our clients are given a six (6) months grace period effective from 12 July 2017 to comply with the new requirements specified in the Technical Codes. The grace period ends on 11 January 2018.
 

The documents are available and accessible from MCMC website at https://www.mcmc.gov.my/legal/registers/cma-registers (go to Legal ? Registers ? Technical Regulation - Register of Technical Codes).


For further enquiries, please email to cmcstech@sirim.my. 


Thank you.

Announcement date: 14 September 2017


SQASI/CMCS/1/17/012

Cancellation of Frequency Band Allocations by Malaysian Communication and Multimedia Commission (MCMC)


Date : 01 November 2017

Announcement no.: SQASI/CMCS/1/17/012

Dear Valued Customer,

Cancellation of Frequency Band Allocations by Malaysian Communication and Multimedia Commission (MCMC)

MCMC has announced in Class Assignment issued under Section 169 of the Communications and Multimedia Act 1998 (CMA 1998) for Short Range Device (SRD) and Radio Frequency Identification Device (RFID) operating in the frequency range 869 MHz to 870 MHz and Security Device operating at the frequency 868.1 MHz will be cancelled and thereafter will no longer be permitted effective from 1st January 2018 onwards.  

MCMC has also announced in Class Assignment No. 3 of 2015, dated 21st December 2015 for Personal Radio Service (PRS) operating in frequency range 477.0125 MHz to 477.4875 MHz and 477.5250 MHz to 477.9875 MHz will only be allowed until 31st December 2020.

In summary, the affected frequency bands and equipment types are:





















No.Frequency BandEquipment Type
1868.1 MHzSecurity Device
2869 MHz to 870 MHz   i.     Short Range Device (SRD)
  ii.     Radio Frequency Identification Device (RFID)
3   i.     477.0125 MHz to 477.4875 MHz
  ii.     477.5250 MHz to 477.9875 MHz
Personal Radio Service (PRS).

Following this announcements, new applications and renewal applications of existing approvals for the above listed equipment operating in the above listed frequencies shall no longer be accepted.

As for existing approvals, the cancellation of these approvals shall be carried out upon the end of respective grace periods.

For copy of announcements by MCMC, please refer to attachments below.

For further enquiries, please email to cmcstech@sirim.my.

Thank you.



SQASI/CMCS/1/17/013

TEMPORARY ONLINE PAYMENT DOWN TIME FOR FPX

Dear Valued Customer,

Please be informed that there will be an 
interruption or service unavailability in for Online Payment  for FPX starting from 14 & 16 Nov 2017

 due to system maintenance (Refer below table).

The interruption may 
affect  the operation of Online Payment for FPX in
e-ComM,  We
are apologize in advance for any inconvenience caused. Appreciate your
understanding and patience.

Should you require any assistance, kindly email to
cmcstech@sirim.my 

Services

Date

Time

Duration

Activity

FPX

14 November 2017

12:00am to 02:00am

2 hours

Switchover to DR

FPX

16 November 2017

12:00am to 02:00am

2 hours

Switchback to Primary




SQASI/CMCS/1/17/014

INTRODUCTION OF ANNUAL COMMITMENT FEE
SQASI/CMCS/1/17/014

13 November 2017

Dear Valued Customers,

INTRODUCTION OF ANNUAL COMMITMENT FEE

It is always our pleasure to say thank you for your continuous patronage to SIRIM QAS International Sdn. Bhd. We value your support.

As a Certifying Agency, we strive to improve and fulfil our obligations to all especially the public to ensure their rights and safety are protected. 

As such, we are introducing an annual commitment fee to all of the companies registered with us. The new fee will take effect from January 2018, whereby for the first year, RM53 including GST will be charged to each company. This fee shall be used to support the Market Surveillance fund.

Please find attached together with this announcement a copy of the official letter on the commitment fee. A copy of the letter will be emailed to each of our registered companies to inform of the matter.

Should any further clarification on this matter is needed, please do not hesitate to email to cmcstech@sirim.my.

Thank you for your cooperation and best regards.
ID No.Document DescriptionAttached DocumentSD_FileName
1089198 1 Announcement Doc View ANM_154_1.pdf


SQASI/CMCS/17/015

INTRODUCTION OF LABORATORY AND TEST REPORT REGISTRATION MODULES IN ECOMM




23 Nov 2017



 



Dear Valued Customers,



 



INTRODUCTION OF
LABORATORY AND TEST REPORT REGISTRATION MODULES IN ECOMM



 



Please be informed that
eComM has been enhanced to accommodate two new modules namely Laboratory and
Test Report Registration modules. These modules shall efficiently validate the
laboratory and test report registration and will smoothen the process of
Compliance Approval (Type Approval (TA) application.



 



With the implementation
of these modules, applicants who wish to submit Compliance Approval application
shall undergo the following processes in orderly manner:



 



i)          Laboratory Registration (can be
applied by Certificate Holder, Consultant or Laboratory owner)



ii)         Test Report Registration (can be
applied by Certificate Holder or Consultant)



iii)        Type Approval (can be applied by
Certificate Holder or Consultant)



 



The introduction of
Laboratory and Test Report Registration modules brings the following benefits
to customers:



i)          Smoothen Compliance Approval
application as the filtration of laboratory and test report acceptance are done
prior to submission of Compliance Approval application. This is most useful for
Hybrid product applications.



ii)         Provide greater transparency and
convenience by allowing the applicants to access the information of the
laboratories such as National Accreditation Body (NAB) status, scope of
standards and validity of the accreditation, all in one module (Laboratory
Registration). 



iii)        Provide ease of reference where the
modules provide a more comprehensive list of accredited and accepted
laboratories Hassel free as the Laboratory Registration, Test Report
Registration and Compliance Approval modules are integrated together. All
related information registered in Laboratory and Test Report Registration
modules will be available in specific Compliance Approval application. 



iv)        Reduce the issues related to incomplete
test reports and improve the quality of evaluation and verification. 



 



It is our deepest
anticipation that the introduction of these new features in eComM will improve
the overall process timeline and provide a greater user experience for our
valued customers. We appreciate your continued support and the confidence that
you have placed in us. 



 



Thank you.



ID No.Document DescriptionAttached DocumentSD_FileName
1118135 1 Announcement Doc View ANM_155_1.pdf


SQASI/CMCS/17/016

MATERIAL FOR THE BRIEFING ON 'COMPLIANCE OF COMMUNICATION DEVICES FITTED IN VEHICLES'
Dear Valued Customer,
Materials for the briefing on 'COMPLIANCE OF COMMUNICATION DEVICES FITTED IN VEHICLES' is available for download.
ID No.Document DescriptionAttached DocumentSD_FileName
1121218 1 Announcement Doc View ANM_156_1.pdf


SQASI/CMCS/18/001

UPDATE ON CERTIFICATION REQUIREMENTS FOR CELLULAR BOOSTER

Dear Valued Customer,

Please be notified that starting from 1st January 2018, Type Approval and Special Approval (for company only) for cellular
boosters or equivalent product categories can only be applied by the following applicants:

1. Telcos; OR
2. Companies that have been authorized by Telcos.

For further details, please refer to the attachment below.


ID No.Document DescriptionAttached DocumentSD_FileName
1196876 1 Announcement Doc View ANM_158_1.pdf


SQASI/CMCS/18/002

SYSTEM MAINTENANCE FOR ONLINE CERTIFICATION FOR COMMUNICATION AND MULTIMEDIA PRODUCT (e-ComM)
Dear Valued Customer,

Please be informed that system maintenance activities for e-ComM will start on Wednesday, 28th March 2018 from 12.00pm until 1:00pm. There might be system interruption or service unavailability for Type Approval, Registration of Manufacturer/ Assembler/Repair Center/Call Center, Special Approval, SIRIM label and e-Permit application during the downtime. All customers are advised to submit related applications before or after the downtime or after system back to normal operation.

We apologized in advance for any inconvenience caused. Thank You for your understanding and patience. Should you require any assistance, kindly email to cmcstech@sirim.my


SQASI/CMCS/2/18/003

CANCELLATION OF FREQUENCY BAND ALLOCATION FOR WIRELESS MICROPHONE DEVICE


Dear Valued Customer,



 



CANCELLATION
OF FREQUENCY BAND ALLOCATION FOR WIRELESS MICROPHONE DEVICE  



 



Malaysian Communications and
Multimedia Commission (MCMC) has announced that the Class Assignment issued
under Section 169 of the Communications and Multimedia Act 1998 for Wireless
Microphone Device operating in the frequency range of 694 MHz to 798 MHz will
be cancelled effective on 1 July 2018. Please refer to the Public Notice announcement
by MCMC at their official website
https://www.mcmc.gov.my/skmmgovmy/media/General/pdf/Public-Notice_Notis-Pemberitahuan-(wireless-microphone).pdf or you may
refer to Annex 1 for a copy of the Public Notice.



 



Following this announcement, new and renewal applications
for the wireless microphone devices operating in the abovementioned frequency
shall no longer be accepted.  Meanwhile
for existing approvals, the Certificate of Conformity (CoC) shall be cancelled
starting from 1st July 2018. The importation of wireless microphone devices
under these approvals are highly discouraged.



 



Please be informed that based on Class Assignment
No. 1 of 2017, the allowable frequency bands for wireless microphone devices
are stated in Fourteenth (14th) Schedule as follows: -



 



a)  26.95728 MHz to 27.28272 MHz;



b)  40.435 MHz to 40.925 MHz;



c)  87.5 MHz to 108 MHz;



d)  174 MHz to 230 MHz;



e)  470 MHz to 694 MHz; or



f)  2400 MHz to 2500 MHz



 



For further
enquiries, please email to
cmcstech@sirim.my.



 



Thank you.



Date:  04 April 2018



ID No.Document DescriptionAttached DocumentSD_FileName
1214404 1 Announcement Doc View ANM_160_1.pdf


SQASI/CMCS/2/18/004

SYSTEM MAINTENANCE FOR ONLINE CERTIFICATION FOR COMMUNICATION AND MULTIMEDIA PRODUCT (e-ComM)

SYSTEM
MAINTENANCE FOR ONLINE CERTIFICATION FOR COMMUNICATION AND MULTIMEDIA PRODUCT
(e-ComM)



 



Please be
informed that arrangement maintenance activity for e-ComM will start on 11 May
2018 from 3.00pm until 8.00am on 14 May 2018.There might be system interruption
or service unavailability for Type Approval, Registration of Manufacturer/
Assembler/Repair Center/Call Center, Special Approval, SIRIM label and e-Permit
application during the downtime. All customers are advised to submit related
applications before or after the downtime or after system back to normal operation.



 



We apologized in
advance for any inconvenience caused. Thank You for your understanding and
patience. Should you require any assistance, kindly email to cmcstech@sirim.my.



For further
enquiries, please email to
cmcstech@sirim.my.



 



Thank you.

Date:  08 May 2018



SQASI/CMCS/2/18/0005

Public Comment on Technical Code 'Digital Terrestrial Television (DTT) Broadcast Service Receiver - Common Test Suite' and Technical Code 'Private Automatic Branch Exchange (PABX) System for Connection to Public Switched Telephone Network (PSTN) and Internet Protocol (IP) Network'.
 

Dear Valued Customers,

We are glad to inform that the
Malaysian Technical Standards Forum Bhd (MTSFB) have released 2 drafts of
Technical Code for the public comments exercise on 21 May
2018 until 20 June 2018.





As such, we are pleased to invite
all of our customers to review and provide comment or suggestion on the
following drafts Technical Code:

    a) MTSFB1702R1: Digital
Terrestrial Television (DTT) Broadcast Service Receiver - Common Test Suite

                                                               b) MTSFB1716R1: Private
Automatic Branch Exchange(PABX) System for Connection to Public Switched
Telephone Network (PSTN) and Internet Protocol (IP) Network

The softcopy of these drafts and the
Public Comment Form can be downloaded from MTSFB's website at the following
URL: http://www.mtsfb.org.my/news/public-comment-exercise-may-june-2018

We would also like to seek your
assistance to extend this notification to any interested party who are relevant
to these drafts Technical Code subject matter.

If you have any enquiries, please do
not hesitate to contact us. Please submit your comment no later than 20 June
2018.

Thank you for your kind
attention and support.



SQASI/CMCS/2/18/0006

GST = Zero rated (0%) starting June 2018
Dear Valued Customer,

Please be informed that starting 1 June 2018, all quotation is going to be issued with GST = Zero rated (0%).

1) The amount for quotation issued before 1 June 2018 is subjected to when payment is received by SIRIM. If payment is received on/after 1 June 2018, the quotation need to be revised (to change GST rate from 6% to 0%).

2) However, if cheque/payment has been prepared based on quotation issued before 1 June 2018, payment on/after 1 June 2018 is still accepted. The GST amount will be refunded.


Should you require any assistance, kindly email to cmcstech@sirim.my


SQASI/CMCS/1/18/0007

CLOSURE OF CUSTOMER SERVICE COUNTER AND CMCS’s ACTIVITIES IN CONJUNCTION WITH HARI RAYA AIDILFIRTRI 2018

CLOSURE OF CUSTOMER SERVICE COUNTER AND CMCS’s ACTIVITIES IN CONJUNCTION WITH HARI RAYA AIDILFIRTRI 2018

ANNOUNCEMENT NO : SQASI/CMCS/1/18/0007

Dear Valued Customers.

Please be informed that the operation of the Customer Service Counter at Communication and Multimedia Certification Section (CMCS), Building 25 will be closed from 14 June 2018 (Thursday) - 15 June 2018 (Friday) in conjuction with Hari Raya celebration. Due to the public holiday and the extended holiday for most of the staffs, please take note that CMCS will not be in full operations from 18 to 19 June 2017. For general enquiries, please contact our Customer Service/Operation Executive at the contact details below:

Encik Rustam bin Samsul
Direct Line   : 03 5544 5911
Mobile         : 010 971 0516
Email           : rustam@sirim.my

CMCS Customer Service Counter and operations will return to normal on 18 June 2018 (Monday).

We thank you for your cooperation and continous support and we wish you Selamat Hari Raya Aidilfitri & Maaf Zahir Batin and have a safe holiday season.

Communication and Multimedia Certification Section (CMCS)

SIRIM QAS International Sdn. Bhd



SQASI/CMCS/1/18/0008

ONLINE PAYMENT DOWN TIME

Dear Valued Customer,



Please be informed that there will be an 
interruption or service unavailability in Online Payment  from 01/10/2018 to 02/10/2018  
due to system maintenance.


The interruption may 
affect  the operation of Online Payment in
e-ComM,  
We
are apologize in advance for any inconvenience caused. Appreciate your
understanding and patience.



Should you require any assistance, kindly email to
cmcstech@sirim.my
 



SQASI/CMCS/1/18/0009

Notification on the importation and supply permission of DVB-T2 Set Top Box (STB) in Malaysia


SQASI/CMCS/1/18/0010

INTERRUPTION OF OUR SERVICES STARTING FROM 23 NOVEMBER 2018 – 30 NOVEMBER 2018 DUE TO RENOVATION WORK.


SQASI/CMCS/1/19/0001

INTRODUCTION OF ELECTRONIC CERTIFICATE OF CONFORMITY (eCOC)


SQASI/CMCS/1/19/0002

IMPLEMENTATION OF ONLINE CREDIT CARD (E-COMMERCE) IN EPERMIT ONLINE PAYMENT (EOP)
ID No.Document DescriptionAttached DocumentSD_FileName
1479695 1 Announcement Doc View ANM_173_1.pdf


SQASI/CMCS/1/19/0003

ONLINE PAYMENT DOWN TIME


SQASI/CMCS/1/19/0004

SIRIM ePermit Credit Card Payment User Manual
ID No.Document DescriptionAttached DocumentSD_FileName
1497668 1 Announcement Doc View ANM_177_1.pdf


SQASI/CMCS/1/19/0005

ADDENDUM CERTIFICATION REQUIREMENTS FOR COMPLIANCE APPROVAL ON COMMUNICATION, MULTIMEDIA AND HYBRID EQUIPMENT

Dear Valued Customers,

In regard with subject above, we would like to announce the following addendum for the certification requirement compliance approval on communication, multimedia and hybrid products. This addendum shall be read together with the document CERTIFICATION REQUIREMENTS FOR COMPLIANCE APPROVAL ON COMMUNICATION, MULTIMEDIA AND HYBRID EQUIPMENT (Main Document) whereby it contains updates to the certification requirements. 

Should any further clarification on this matter is needed, please do not hesitate to contact us by email to cmcstech@sirim.my or WhatsApp us at 019 717 2627.

ID No.Document DescriptionAttached DocumentSD_FileName
1524681 1 Announcement Doc View ANM_178_1.pdf
2765491 2 Announcement Doc View ANM_178_2.docx
2765492 3 Announcement Doc View ANM_178_3.docx


SQASI/CMCS/1/19/0006

CLOSURE OF CUSTOMER SERVICE COUNTER AND CMCS’s ACTIVITIES IN CONJUNCTION WITH HARI RAYA AIDILFIRTRI 2019


SQASI/CMCS/1/19/0007

INVITATION TO ENGAGEMENT ON IPv6 CERTIFICATION PROGRAM


SQASI/CMCS/1/19/0008

PUBLICATION OF TECHNICAL CODE MCMC MTSFB TC T011:2019 and MCMC MTSFB TC T003:2019
ID No.Document DescriptionAttached DocumentSD_FileName
1567065 1 Announcement Doc View ANM_182_1.pdf


SQASI/CMCS/1/19/0009

PUBLICATION OF TECHNICAL CODE MCMC MTSFB TC T013:2019
30 August 2019

PUBLICATION OF TECHNICAL CODE MCMC MTSFB TC T013:2019

Dear Valued Customers, 

We are pleased to inform that the Malaysian Communication and Multimedia Commission (MCMC) has approved Technical Code for MCMC MTSFB TC T013:2019 Internet Protocol version 6 (IPv6) – Equipment Compliance (First Revision). The Technical Code is mandated for the certification (Compliance /Type Approval) of communication multimedia and hybrid products.

The Technical Code cancel and replace the previous version of Technical Code, Specifications for Internet Protocol Version 6 (IPv6) Compliant Equipment.
All related customers are given a one (1) year grace period effective from 10 July 2019 to comply with the requirements specified in the latest Technical Code. The grace period ends on 10 July 2020.

We highly encourage our customers to plan their certification submission earlier on to ensure your business operations / endeavor continued to run smoothly.
The Technical Code is available and accessible from MCMC website at https://www.mcmc.gov.my/skmmgovmy/media/General/pdf/MCMC-MTSFB-TC-T013-2019-IPv6-Equipment-Compliance-First-Revision.pdf 

For inquiry, kindly email to cmcstech@sirim.my.

Thank you.

ID No.Document DescriptionAttached DocumentSD_FileName
1615684 1 Announcement Doc View ANM_186_1.pdf
1616797 2 Announcement Doc View ANM_186_2.pdf


SQASI/CMCS/1/19/0010

Discontinue of e-permit Subscriber Agreement.

10th September 2019.

Discontinue of e-permit Subscriber Agreement.

Dear Valued Customers,

Effective from 1st September 2019, all NEW applicants (company) are no longer required to fill in and sign the e-Permit Subscriber Agreement (form no. CMC/DOC/02-7), hence the fee of RM 110.00 on SIRIM Registration for E-Permit System and Stamp Duty respectively are no longer applicable.

However, the registration with Dagang Net Technologies Sdn Bhd (Dagang Net) operator of Malaysia’s National Single Window for Trade Facilitation as e-Permit subscriber shall be done by applicants directly at e-Permit system website, http://www.dagangnet.com/trade-facilitation/epermit/.

For existing applicants that have signed the e-Permit Subscriber Agreement can continue to apply import permits at e-Permit system website as usual. The said agreements shall be void and not effective henceforth.

Should you have any inquiries, please do not hesitate to contact our officers as follows:

1. Name: En. Rustam Bin Samsul                                                                

   Email: rustam@sirim.my

   Tel. no.: 03-5544 5911

2. Name: Pn. Amira Binti Amran

   Email: mira@sirim.my

   Tel. no: 03-5544 5909



SQASI/CMCS/1/19/0011

SCHEDULED MAINTENANCE FOR ONLINE CERTIFICATION FOR COMMUNICATION AND MULTIMEDIA PRODUCT (e-ComM)

SCHEDULED MAINTENANCE FOR ONLINE CERTIFICATION FOR COMMUNICATION AND MULTIMEDIA PRODUCT (e-ComM) 

Dear Valued Customer,

Please be advised the e-ComM system will be unavailable from 15:00 pm to 19:30 pm on September 20th, 2019. This period of downtime will be scheduled for necessary updates to be applied to the network servers.

We apologize for the inconvenience that this may cause. For further inquiries, please email to cmcstech@sirim.my.

Thank you.

13 September 2019



SQASI/CMCS/1/19/0012

INTRODUCTION OF SST IN FEES

Dear Valued Customer,

 

In line with the announcement by the government of Malaysia on the implementation of Sales and Service Tax (SST), SIRIM QAS International will start including the said tax in our fees with immediate effect. The SST shall be applicable to all of our services (Compliance Approval, Special Approval, Self Labelling Program (SLP), Renewal, Registration of Manufacturer etc.) except for permit issuance.

Please refer to SIRIM QAS International’s official letter attached.

We thank you in advance for your kind understanding and cooperation. Should further information or clarification is required, please contact the persons in charge as below:

  1. En. Abdul Hafiz Syafiq bin Rozali, Senior Auditor

5544 5832

 hsyafiq@sirim.my



2.      En. Rustam bin Samsul, Operations Executive

5544 5911

rustam@sirim.my

Alternatively, you may email to our group email, cmcstech@sirim.my or Whatsapp to our group’s number, 019 717 2627. Thank you.

Date : 30 October 2019

ID No.Document DescriptionAttached DocumentSD_FileName
1663814 1 Announcement Doc View ANM_190_1.pdf


SQASI/CMCS/1/19/0013

eComM System Service Interruption (30/10/2019)
Dear Valued Customers,

Kindly be informed that eComM will experience a brief service interruption from 9 pm to 11 pm today (30/10/2019) due to system maintenance. 

We appreciate your understanding and patience, and we apologize in advance for any inconveniences caused. 


Should you require any assistance, kindly email to
cmcstech@sirim.my or whatsapp to 019 717 2627.

Thank you. 


SQASI/CMCS/1/19/0014

Interruption or unavailability of service at 3rd Floor Building 25 (CMCS) from 22/11/2019 to 11/12/2
Dear Valued Customers,
 
Kindly be informed that there will be an interruption or unavailability of service at 3rd Floor Building 25, Communication and Multimedia Certification Section from  

22/11/2019  to 11/12/2019 due to building maintenance works.

Our enquiry team will be available at the ground floor of Building 25. Kindly liaise with counter staff to contact our enquiry team or you may contact the  extension 

number 0355446949 ext 2823, 5839, 6933, 5911, 5833.
 
Our eComM system will be available as usual.
 
We apologize in advance for any inconvenience caused.  Your understanding and patience are highly appreciated.
 
Should you require any assistance, kindly email to cmcstech@sirim.my. 

Announcement date (20/11/2019)

Thank you.


SQASI/CMCS/1/19/0015

NOTICE ON LATEST UPDATE OF ANNUAL COMMITMENT FEE AND RESTRUCTURE OF EVALUATION FEE FOR COMPLIANCE APPROVAL
Dear Valued Customers,

Thank you for your continuous support and patronage. We really appreciate it and wish to serve you better. 
 
In pursuing our obligation as a Certifying Agency whilst delivering the best service to you, we would like to notify the latest update on Commitment Fee and Certification Fee for Type Approval.  


Commitment Fee

Kindly refer to our first announcement on Commitment Fee, SQASI/CMCS/1/17/014: INTRODUCTION OF ANNUAL COMMITMENT FEE published on 13 November 2017.

Please be informed that SIRIM QAS International has introduced an annual commitment fee of RM50 to all of our customers for the purpose of carrying out Market Surveillance activities

For all existing customers, the quotation for Commitment Fee for the year 2020 shall be issued on 16 December 2019. 

While for new customers, the quotation shall be issued upon registration of new eComM account.

In order to maintain accessibility to all of the modules in the eComM account, you are advised to make payment for Commitment Fee within stipulated time as stated in the quotation and to complete the Compliance Approval Agreement document if your company has not completed this exercise yet.


Evaluation Fee for Compliance Approval

Kindly refer to our first announcement on Evaluation Fee Restructure, SQASI/CMCS/1/19/0005: UPDATES ON CERTIFICATION REQUIREMENTS published on 14 May 2019.

For Restructure of Evaluation Fee, SIRIM QAS International is pleased to update on the following: 

i. Reduction of fee for evaluation of wireless band from RM 650/band to RM 600/band, and

ii. Rebate of RM 1000.00 or RM 2000.00 on total of evaluation fee for wireless feature(s).

Note: Certification fee is made up of registration, processing and evaluation fee.

For detailed reference on new fee and rebate above, please refer to the Attachment A of ADDENDUM OF RESTUCTURE EVALUATION FEE FOR COMPLIANCE ON COMMUNICATION, MULTIMEDIA AND HYBRID EQUIPMENT.

Hope this information will aid all of our customers in making Compliance Approval application submission. Should you require any assistance, kindly email to cmcstech@sirim.my or Whatsapp us at 019 717 2627.

Thank you.









ID No.Document DescriptionAttached DocumentSD_FileName
1699909 1 Announcement Doc View ANM_193_1.pdf


SQASI/CMCS/1/19/0016

UPDATES ON CERTIFICATION REQUIREMENT FOR RADIO FREQUENCY IDENTIFICATION DEVICE (RFID)

Dear Valued Customer,

The Malaysian Communications and Multimedia Commission (MCMC) has reported that they have repeatedly received complaints of Radio-Frequency Identification devices (RFID) that causes radio frequency interference to the local mobile network.

We acknowledged that RFID are manufactured to support a wide range of frequency since they are meant to be sold to many countries globally, and the operating frequency can be tuned to meet the local country's requirements. However, in Malaysia, as the adjacent frequency is utilized by the mobile network, RFID that do not strictly follow Malaysia frequency range assignment has caused interference to the local network as well as other customer premise equipment (CPE).

As such, to minimize the risks of interference and mitigate the problem at source, it is compulsory for all applicants to undertake the following actions:

  • - RFID shall adhere to the technical requirements specified in the Technical Code MCMC MTSFB TC T007 “Specification for Short Range Devices (SRD)”;
  • - Applicant shall set the frequency range for Malaysia as default frequency setting for all existing and new RFID;
  • - Applicant shall indicate the frequency range for Malaysia on product specifications, user manual and product brochure. All documents submitted for certification and for distribution to consumer or buyer shall reflect this.

The detailed information of above actions is available in attached Addendum II of Certification Requirement for Communication, Multimedia and Hybrid Equipment.

The Certificate of Conformity shall be suspended and/or cancelled; and recall activity from the market shall be imposed if a Certificate Holder fails to comply with the Communication and Multimedia Act 1998 and Communication and Multimedia (Technical Standard) Regulations 2000. Failure to comply may also lead to the following penalties under the Act:

Offences

Penalty

Section 238, CMA 1998

Emission from non-standard equipment or device

On conviction, fine not exceeding RM50,000 or imprisonment not exceeding 1 year or both

Section 239, CMA 1998

Unlawful use, possession or supply of non-standard equipment or device

On conviction, fine not exceeding RM100,000 or imprisonment not exceeding 2 year or both

Regulation 16, TSR 2000

Use/ offer for sale or sale of communications equipment contrary to standards/ not certified or no longer complies with standards

On conviction/ fine not exceeding RM100/000 or imprisonment not exceeding 6 months or both.

Regulation 24, TSR 2000

Failure to recall of communications equipment of which its compliance certificate has been suspended or cancelled (for failure to comply with the conditions and standards) upon direction by the Commission

On conviction/ fine not exceeding RM200/000 or imprisonment not exceeding 12 months or both.

ID No.Document DescriptionAttached DocumentSD_FileName
2127421 1 Announcement Doc View ANM_194_2.docx
2912080 2 Announcement Doc View ANM_194_3.pdf


SQASI/CMCS/1/20/0001

TEMPORARY FREEZE OF ALL NEW APPLICATIONS FOR THE CERTIFICATION OF WIRELESS MEDIA PLAYER (HYBRID) AND SET TOP BOX

4th March 2020

Dear Valued Customer,

Pursuant to the investigation conducted by MCMC on the sale of wireless media player (hybrid) and set-top box on online platforms, it has been found that the advertisements were misusing and misrepresenting the certification issued by SIRIM. Misleading and inaccurate statements are made in promoting the devices implying that the certification is for the device's full features including its capabilities to stream copyrighted contents illegally.

MCMC has imposed a temporary freeze on all new applications for the certification of devices under the categories of Wireless Media Player (Hybrid) and Set-Top Box with the following criteria:

1. Device which is designed for connection to television and setup to the internet via Wi-Fi connectivity;

2. Device which runs on an open-source operating system such as Android; and

3. Device which enables television to be used for browsing the internet, streaming video contents from online sources and playing video games.

The imposition also applies to applications submitted by applicants who have been served with the suspension/cancellation notice under Regulation 23 of the Communications and Multimedia (Technical Standards) Regulations 2000 and the case is still ongoing.

Nonetheless, the above freeze of applications are not applicable for MCMC licensees or authorized companies by these licenses unless they have on going cases under Regulation 23.

The temporary freeze for the certification of the device shall be applicable to all new applications including Type Approval and Special Approval applications that are submitted to SIRIM starting from 4th March 2020 until further notice from MCMC.

For further enquiry and clarification on the matter, please contact Noor Emy Zuraina at 03-55446930 or email to CMCSTECH@sirim.my.



SQASI/CMCS/1/20/0002

REQUIREMENT FOR CERTIFICATION UNDER THE NEW TECHNICAL CODE (MCMC MTSFB TC T003:2019)

Date: 10 March 2020 

Dear Valued Customers,

Reference is made to the announcement no. SQASI/CMCS/1/19/0008 with regards to compliance with the following MCMC Technical Code:

TECHNICAL CODE NUMBER

TITLE

MCMC MTSFB TC T003:2019

Specification for Private Automatic Branch Exchange (PABX) System for Connection to Public Switched Telephone Network (PSTN) and Internet Protocol (IP) Network (Second Revision)

 

 Please be informed that the grace period has ended and all New, Parallel, Parallel by Comparison and Renewal applications for products with are subjected to the above technical code shall comply with the technical code in full. This include Clause 4.4: Interoperability and connectivity requirements and subsequent Clause 5.2(d) for PABX that supports internet protocol (IP).

For New and Parallel by Comparison applications, please submit as usual.

For Parallel application, please proceed as Parallel by Comparison and submit all required items including interoperability test report. 

While for Renewal applications, please proceed to apply for Type Approval (Parallel by Comparison) and submit with the related test report required as per above clauses. 

To meet these requirements, please proceed to perform the test with any local service providers, for example Telekom Malaysia (TM). The contact details for TM’s laboratory are as follows:

1. Rose Hayati Abdul Halim  

        rosehayati@tm.com.my           

        03 2240 7568 / 013 397 7845

2. Mior Mohd. Hadzlan                 

        hadzlan.hamid@tm.com.my           

        03 2240 7530 / 013 380 3986

3. Mohd. Hafif (ADSL)                

        mhafif@tm.com.my           

        03 2240 7530 / 012 633 2472


For further enquiry or clarification on the matter, please contact us at cmcstech@sirim.my or Whats App number at 019 717 2627. 

Thank you.


ID No.Document DescriptionAttached DocumentSD_FileName
1772883 1 Announcement Doc View ANM_196_1.pdf


SQASI/CMCS/1/20/0003

NOTICE ON INTERRUPTION OF CMCS SERVICES PURSUANT TO MOVEMENT RESTRICTION ORDER BY THE GOVERNMENT

Announcement date: 17 March 2020

 

NOTICE ON INTERRUPTION OF CMCS SERVICES PURSUANT TO MOVEMENT RESTRICTION ORDER BY THE GOVERNMENT

 

Dear Valued Customers,

 

Pursuant to the Movement Restriction Order announced by our Prime Minister on 16 March 2020 to combat the spread of Covid-19 pandemic in Malaysia, we regret to inform that there will some interruption to our services.

 

Throughout the imposition of this order, which is from 18 to 31 March 2020, please be informed that:

 

i.             Our office and counter at Block 25 of SIRIM Headquarters shall be closed and ceased of any operations.

 

ii.            Our online system, eComM is still in operations and can be accessed by customers at all times.

 

Hence, customers can submit applications for Type Approval, Special Approval, Renewal, SLP (ID and Product Registration) and IT/Networking as usual, as well as continue to make online payment through our system.

 

iii.           For customers who wish to apply Special Approval and import permit for personal application, or first-time applicant for companies, please email to sirimepermit@sirim.my Our team shall assist you.

 

iv.          For Type Approval applications with sample requiring connectivity test, submission of photographs for sample (as per Option 3) is acceptable with the following conditions:

 

a.    Connectivity test is done by the customer and proof of the test shall be submitted to officer in charge of the application.

b.    Application will be given an interim approval for 1 month.

c.    Customer shall submit the physical sample for SIRIM’s evaluation to obtain full approval.

d.    This is a temporary countermeasure due to Covid-19 pandemic and is effective until notified otherwise.

 

We request your kind consideration to expect some limitation to our services given the solemn situation our country is in. Nonetheless, we are committed to deliver the best service that we can. Should further assistance is required, please do not hesitate to email us at cmcstech@sirim.my or Whatsapp to 0197172627.

 

We wish everyone safe and protected. Let’s together obey by the Order for the safety and health of all around us. Thank you.



SQASI/CMCS/1/20/0004

EXTENSION OF MOVEMENT CONTROL ORDER (MCO) (formerly MOVEMENT RESTRICTION ORDER) BY THE GOVERNMENT

Dear Valued Customers,


 


Pursuant to extension of the MCO, we would like to inform that the arrangement of services offered by CMCS to cater for the MCO as announced on 17 March 2020 (announcement no. SQASI/CMCS/1/20/0003) shall continue throughout the MCO period.


The following arrangements are maintained throughout the imposition of this order, except for item no. iv (b):


       i. Our office and counter at Block 25 of SIRIM Headquarters shall be closed and ceased of any operations.


      ii. Our online system, eComM is still in operations and can be accessed by customers at all times.


         Hence, customers can submit applications for Type Approval, Special Approval, Renewal, SLP (ID and Product Registration) and IT/Networking as usual, as well as continue to make online payment through our system.


     iii. For customers who wish to apply Special Approval and import permit for personal application, or first-time applicant for companies, please email to sirimepermit@sirim.my Our team shall assist you.


     iv. For Type Approval applications with sample requiring connectivity test, submission of photographs for sample (as per Option 3) is acceptable with the following conditions:


         a. Connectivity test is done by the customer and proof of the test shall be submitted to officer in charge of the application.


         b. Application will be given an interim approval for 3 months (previously 1 month).


         c. Customer shall submit the physical sample for SIRIM’s evaluation to obtain full approval.


         d. This is a temporary countermeasure due to Covid-19 pandemic and is effective until notified otherwise.


 


We request your kind consideration to expect some limitation to our services given the solemn situation our country is in. Nonetheless, we are committed to deliver the best service that we can. Should further assistance is required, please do not hesitate to email us at cmcstech@sirim.my or Whatsapp to 0197172627.


 


We wish everyone safe and protected. Let’s together obey by the Order for the safety and health of all around us. Thank you.



ID No.Document DescriptionAttached DocumentSD_FileName
1787725 1 Announcement Doc View ANM_200_1.docx


SQASI/CMCS/1/20/0005

INTRODUCTION OF SPECIAL APPROVAL (SA) AND CLEARANCE LETTER (CL) FOR PERSONAL APPLICATION

Dear Valued Customer,


 


INTRODUCTION OF SPECIAL APPROVAL (SA) AND CLEARANCE LETTER (CL) FOR PERSONAL APPLICATION


 


As part of our continuous effort to ensure compliance of imported product and safety of consumers, we are pleased to introduce the Special Approval (SA) and Clearance Letter (CL); a document that represents both Special Approval and import permit for personal application (Special Approval application under individual name).


Starting from 3rd April 2020 onwards, any individual applicants who are importing communication, multimedia, and hybrid products (non-communication product that is integrated with wireless features such as WiFi and Bluetooth) are encouraged to apply for Special Approval and import permit electronically through our online system, eComM. 


Please submit your application via INDIVIDUAL APPLICATION module in e-ComM, instead of manual submission (either over the counter or through email submission). 


Through this online submission, applicant will receive the Special Approval (SA) and Clearance Letter (CL) within 24 hours, provided that adequate documents are submitted through the online system. The SA and CL indicates grant of Special Approval as well as import permit hence will enable applicants to make product clearance.


So as to encourage the import or purchase of certified product and through improvement to our internal processes, SIRIM QAS International is pleased to announce a substantial fee reduction for personal application, by which the new fee is set according to the product category and is divided into 2 Tiers as follows:




























TIER



PRODUCT CATEGORY FOR PERSONAL APPLICATION



NEW FEE (RM)



CURRENT FEE (RM)



PERCENTAGE OF REDUCTION



1



Certified Product



20.00



100.00



80%



2



Non-Certified Product



40.00



100.00



60%




Kindly note that full implementation of Special Approval (SA) and Clearance Letter (CL) application via eComM will officially commence starting 5th May 2020, whereby application via manual submission or email or walk-in will no longer be accepted. 


All payments for SA and CL application can be made through our Central Payment module in eComM, where we accept FPX, credit card and prepaid payment methods.


Should further information or clarification required, please do not hesitate to contact the following persons in charge:



  1. Puan Wan Zarina - 5544 5963; wzarina@sirim.my

  2. En. Mohd Termizi - 5544 5968; termizi@sirim.my

  3. En. Rustam bin Samsul - 5544 5911; rustam@sirim.my 


Alternatively, you may drop us an email at cmcstech@sirim.my or message via WhatsApp at 019 717 2627. Thank you.


Note: The dates may be changed without prior notice based on current development of the pandemic situation in the country and MCO exercise by the government.



ID No.Document DescriptionAttached DocumentSD_FileName
1787743 1 Announcement Doc View ANM_201_1.docx


SQASI/CMCS/1/20/0006

ONLINE ENGAGEMENT ON IPV6 CERTIFICATION PROGRAM WITH CERTIFICATE HOLDERS, INDUSTRIES AND ASSOCIATION

Dear Valued Customers, 

As the grace period for certification of IPv6 Compliant Product is nearing to its end, we would like to remind that the IPV6 Compliant Product Certification Program will be implemented as scheduled, which is on 10 July 2020.                                                                                                                                                                                                 

Pursuant to this, we are pleased to inform that SIRIM is hosting an Online Engagement Session for all Certificate Holders and interested customers, to serve as a refresher on certification program for IPv6 compliant products, as well as to gear up readiness among Certificate Holders.

Together with MCMC, the Online Engagement Session will be hosted as follows:

            Date:   19th May 2020 (Tuesday)

            Time:   10.00 AM – 11.30 AM

            Platform: Web streaming via Microsoft Teams Online

 An invitation email with complete details will be sent out to all our customers. We highly encourage your participation and advise those interested to log in to the Online Engagement Session between 5 to 10 minutes earlier than its start time to avoid server congestion.

 To generally identify products that are subjected to the IPV6 certification program, customers may use the following criteria:

i)                    Products which are directly connected to the internet or cellular service; and

ii)                  Are released after 10 July 2020.

If your product identifies with these criteria, this session will be beneficial for you to attend.

To get more information on the MCMC Technical Code for IPV6 Compliant Product, please refer to our announcement no. SQASI/CMCS/1/19/0009 - Publication of Technical Code MCMC MTSFB TC T013:2019 (https://ecomm.sirim.my/Announcement_Details.aspx).

 Should you have further enquiries, please contact the following persons in charge: 


1. Ahmad Faizan Bin Pardi

afaizan@sirim.my

016-2321696

 

2. Muhammad Faiz Bin Rahmat

mdfaiz@sirim.my

017-211 8789

 

3. Wan Mohd Iidil Bin Abdul Rahman

iidil@sirim.my

013-669 7337

 Alternatively, you may also email to our group email cmcstech@sirim.my or Whatsapp us at 019 7172627.

 Thank you and stay safe!

 

 

 

 

 

 



SQASI/CMCS/1/20/0007

CLOSURE OF CUSTOMER SERVICE COUNTER AND CMCS’s ACTIVITIES DURING HARI RAYA AIDILFITRI 2020
Announcement date: 22 May 2020

Dear Valued Customers,

Kindly be informed that the operation of the Customer Service Counter for Communication and Multimedia Certification Section (CMCS), 
Building 25 will be closed from 25 May 2020 (Monday) until 29 May 2020 (Friday) in conjunction with the Hari Raya Aidilfitri celebration. 

CMCS Counter will resume back its operations on 1 June 2020 (Monday).

Pursuant to the Conditional Movement Control Order that has been announced on 4 May 2020, 
those CMCS staffs who are available will be working from home to provide services albeit with some limitations starting from 28 June 2020.

Kindly find PIC contact details as below:

a) May email to sirimepermit@sirim.my for enquiry 
(Priority via email for easier review of the shipping documents and product specifications)

b) Special Approval (SA) and Clearance Letter (CL)
Adawiyah: (DL: 03-55446932)
Hanis: (DL: 03-55446934) 

c) Whatsapp hotline - +6019-717 2627

d) Operation Executive (For any technical issues related to e-comM) 

Rustam: (DL: 03-5544 5911) 
Fatin: (DL: 03-5544 5883)
Zetty: (DL: 03-55445935)
Emy: (DL: 03-55446930)
Faizuma: (DL: 03-55446917)

We thank you for your cooperation and continuous support.

We wish everyone safe and protected during this Hari Raya season.

Thank you


SQASI/CMCS/1/20/0008

NEW REVISION OF TECHNICAL CODE HAS BEEN PUBLISHED BY MCMC

NEW REVISION OF TECHNICAL CODE HAS BEEN PUBLISHED BY MCMC

  1. MCMC MTSFB TC T011: 2020
  2. MCMC MTSFB G002: 2020
  3. MCMC MTSFB TC T007: 2020

 

Dear Valued Customers,

We are pleased to inform that the Malaysian Communication and Multimedia Commission (MCMC) has approved and published three (3) technical codes on 6th May 2020 as below:

  1. MCMC MTSFB TC T011: 2020 (Broadcast-Service-Receiver_Common-Test-Suite_Second-Revision)
  2. MCMC MTSFB G002: 2020 (DTT-HbbTV-Middleware-Profile-Second-Revision)
  3. MCMC MTSFB TC T007: 2020 (Short Range Devices - Specifications (second revision))

The new revision of Technical Codes are available on MCMC website at:

  1. https://www.skmm.gov.my/skmmgovmy/media/General/pdf/MTSFB-075_2020_DTT-Broadcast-Service-Receiver_Common-Test-Suite_Second-Revision.pdf
  2. https://www.skmm.gov.my/skmmgovmy/media/General/pdf/MCMC-MTSFB-TC-G002_2020-DTT-HbbTV-Middleware-Profile-Second-Revision.pdf.
  3. https://www.mcmc.gov.my/skmmgovmy/media/General/pdf/Short-Range-Devices-Specification.pdf

 

These Technical Codes shall cancel and replace the previous version of Technical Codes, MCMC MTSFB TC T011: 2019, MCMC MTSFB G002: 2017 and MCMC MTSFB TC T007: 2014 respectively.

 

All related applicants or Certificate Holders are given 6 months grace period effective from 6th May 2020 to comply with the requirements specified in the latest Technical Codes. The grace period ends on 5th November 2020.

 

We highly encourage our customers to plan their certification submission earlier on to ensure your business operation / endeavour continue to run smoothly.

 

For inquiry, kindly email to cmcstech@sirim.my or WhatsApp number at 019 717 2627.

 

Thank you and stay safe!

ID No.Document DescriptionAttached DocumentSD_FileName
1837860 1 Announcement Doc View ANM_204_1.pdf


SQASI/CMCS/1/20/0009

CERTIFICATION FOR IPv6 COMPLIANT PRODUCT CERTIFICATION AND INTERIM CERTIFICATION FOR IPv6 CELLULAR EQUIPMENT WITHOUT WiFi INTERFACE (UNDER TERMINAL/HOST)

Announcement Date: 09th July 2020

CERTIFICATION FOR IPv6 COMPLIANT PRODUCT CERTIFICATION AND INTERIM CERTIFICATION FOR IPv6 CELLULAR EQUIPMENT WITHOUT WiFi INTERFACE (UNDER TERMINAL/HOST)


Dear Valued Customers,

As the grace period for the implementation of IPv6 Compliant Product Certification is nearing to its end, SIRIM QAS International would like to remind that starting from 10th July 2020, IPv6 Compliant Product Certification Program will be implemented as scheduled.

As such, all products with IPv6 feature that meets the criteria as outlined in MCMC Technical Code, MCMC MTSFB TC T013:2019 shall be certified. On top of the standard documents required to be submitted during Type Approval application, IPv6 Product Declaration is required to be submitted for IPv6 products. Please find the updated IPv6 Product Declaration template attached below.

For IPv6 Cellular product WITHOUT WiFi interface (under Terminal/Host category), interim approval will be issued with a validity period of one year. If the cellular interface compliance to IPv6 requirement is fulfilled, then the full approval will be issued.

Should any further clarification on this matter is needed, please do not hesitate to contact following persons in charge or alternatively, you may also email to cmcstech@sirim.my. Thank you.


1) Ahmad Faizan Bin Pardi

afaizan@sirim.my

03-55446948


2) Muhammad Faiz Bin Rahmat

mdfaiz@sirim.my

03-55445104 
ID No.Document DescriptionAttached DocumentSD_FileName
1901553 1 Announcement Doc View ANM_205_1.pdf


SQASI/CMCS/1/20/0010

NEW REVISION OF DTT BROADCAST SERVICE RECEIVERS TECHNICAL CODE MCMC MTSFB TC T011: 2020 & MCMC MTSFB G002:2020

1. MCMC MTSFB TC T011: 2020 (Broadcast-Service-Receiver_Common-Test-Suite_Second-Revision)

2. MCMC MTSFB G002: 2020 (DTT-HbbTV-Middleware-Profile-Second-Revision)

These new revision of Technical Code is purposely for HbbTV requirement in Malaysia and will cancel and replace the previous version of Technical Code, MCMC MTSFB TC T011: 2019 & MCMC MTSFB G002: 2017.

 

These Technical Codes are published together with the HbbTV test stream and localised testing plan whereby all the registered laboratory under DTTV scope in eComM will able to get this additional HbbTV 20 localised Test Cases by re-downloading the Malaysia DTT & HbbTV Test Suites, V1.0.

 

For existing HbbTV equipment granted approval during interim period, kindly proceed with HbbTV testing to obtain full approval. Please attach the test report for HbbTV during your Type Approval renewal submission in eComM.

 

Furthermore, this HbbTV localised testing is for verification testing and focusing for Malaysian environment, whereby the testing will be conducted by SIRIM internal laboratory, RFEMC Section.

 

For SIRIM internal laboratory, kindly email directly to:

- HAFIZAH BINTI ZAINAL ABIDDIN (Email: hafizahz@sirim.my, Directline: 03-55446166)

NURHAFENAH BINTI ABDUL JALIL (Email: nhafenah@sirim.my, Directline: 03-55446166)

 

Thank you.

 



SQASI/CMCS/1/20/0011

TEMPORARY NETWORK DOWN TIME FOR ECOMM SYSTEM

Dear Valued Customer

Please be informed that arrangement maintenance activity for e-ComM will start on 22 July 2020 from 1.00PM until 2.00PM. There might be system interruption or service unavailability for Type Approval, Registration of Manufacturer/ Assembler/Repair Center/Call Center, Special Approval, SIRIM label and e-Permit application during the downtime.

All customers are advised to submit related applications before or after the downtime or after system back to normal operation.

We apologized in advance for any inconvenience caused. Thank You for your understanding and patience.

Should you require any assistance, kindly email to cmcstech@sirim.my.

Whatsapp Hotline: 0197172627

 

 



SQASI/CMCS/1/20/0012

COLLECTION SAMPLE


Dear Valued Customers,

Date: 18/9/2020


First and foremost, we would like to thank you for your patronage.


We wish to inform that the sample you have submitted is still with us and you are invited to collect the sample for your safekeeping. 


We are highly encouraged if the sample collection arrangement could be done within two (2) weeks from the date of this email. 


We may dispose your sample for any failure of collection.


The document entitled, clause 7.2 “Certification Requirements for Compliance Approval on Communication, Multimedia & Hybrid Equipment” is referred.



Kindly email to the officer in charge of your application for the sample collection arrangement, or you may just email to cmcstech@sirim.my. 


Your kind support is very much appreciated. We look forward to for your prompt action. 


Thank you and stay safe!


ID No.Document DescriptionAttached DocumentSD_FileName
1946030 1 Announcement Doc View ANM_208_1.pdf


SQASI/CMCS/1/20/0013

CERTIFICATION OF 5G CUSTOMER PREMISE EQUIPMENT (CPE) UNDER INTERIM APPROVAL

CERTIFICATION OF 5G CUSTOMER PREMISE EQUIPMENT (CPE) UNDER INTERIM APPROVAL

 

Announcement Date: 6th October 2020

 

Dear Valued Customer,

Upon direction from MCMC, 5G Customer Premise Equipment (CPE) or also known as 5G User Equipment (UE) may now be certified. The 5G CPE shall meet the following conditions:

1.     Only applicable for 5G ready Smart Phones and CPEs (UEs).

2.    5G feature shall comply to relevant 3GPP Release 15 or above (proven through submission of test report), and product must support at least one of these frequencies:

No

New Radio (NR) operating band

Operating band

Uplink

(MHz)

Downlink

(MHz)

1

N28

703 – 748

758 – 803

2

N77

3300 – 4200

3

N78

3300 – 3800

4

N257

26500 – 29500

5

N258

24250 – 27500

 

3.    In addition, the 5G product may operate in any other bands than mentioned above, as long as it identifies with other IMT system bands in Malaysia as specified in MCMC Spectrum Plan. (Please inform in your application if you wish to certify other IMT bands of your product for 5G).

4.    Other scopes of the product must comply to related MCMC Technical Code (e.g. 2G, 3G, LTE, WiFi etc.) as per stated in Certification Requirement document.

5.    Maximum validity period is 1 year.

6.    5G CPEs that meet the above application shall be granted with interim Type Approval.

7.    As for the general certification requirements, kindly refer to the attached Certification Requirements.

For products other than smart phones and CPEs, the product requires Special Approval from MCMC before can be applied for Type Approval with SIRIM.

Should any further clarification on this matter is needed, please do not hesitate to contact following persons in charge or alternatively, you may also email to cmcstech@sirim.my. Thank you.

1.       Pn.Khairunnisa (Email: nisa@sirim.my , Directline: 03-55445013)

2.       Pn. Azrina (Email: azrina@sirim.my, Directline: 03-55445113)

3.       En.Helmy (Email: helmy@sirim.my, Directline: 03-55445843)

4.       Pn.Hanisah (Email: norhanisah@sirim.my, Directline: 03-55445981)

5.       Cik Hidayah (Email: hidayahi@sirim.my, Directline: 03-55445104)

The interim approval shall take effect until the Technical Code for 5G UE has been published, or upon direction by MCMC.

Thank you and stay safe!

 

 

ID No.Document DescriptionAttached DocumentSD_FileName
1966191 1 Announcement Doc View ANM_209_1.pdf


SQASI/CMCS/1/20/0014 (3G SUNSET)

CERTIFICATION UPDATES PURSUANT TO 3G NETWORK SUNSET
SQASI/CMCS/1/20/0014

CERTIFICATION UPDATES PURSUANT TO 3G NETWORK SUNSET

Announcement Date: 13th October 2020


Dear Valued Customer,


The Government has announced the implementation of the National Digital Network Plan or JENDELA under the Twelfth Malaysian Plan (2021 – 2025) to enhance digital connectivity and the quality of experience for communications network across the country.

Pursuant to that, 3G network in Malaysia will be phased out by the end of 2021. The implementation, namely the 3G Network Sunset, aims to improve existing 4G network and to ensure the foundation for 5G network.

As such, the Malaysian Communications and Multimedia Commission (MCMC) has instructed to stop the issuance of approval and renewal of 3G-only device and 4G-capable mobile phones without Voice over LTE (VoLTE) starting from 1 January 2021 :

1. Certificate of Conformity (CoC)

For new issuance and renewal of Compliance Approval & Special Approval
For registration of IMEI number and product serial number under Self-labelling Program (SLP)

2. Certificate of Approval (CoA)(Import Permit for Malaysian Royal Customs (JKDM) clearance purpose).

Description and examples of affected devices are as follows:
3G-only devices: Any type of devices that utilize 3G (IMT-2000) technology only for example 3G mobile phone, 3G vehicle tracker, 3G smart meter etc.
4G-capable mobile phones without VoLTE: Any mobile phones that utilize 4G (LTE) technology but does not support VoLTE*.


*VoLTE – Feature that enables voice calls over 4G network.


Whilst for Certificate Holders of 4G-capable mobile phones, SIRIM will provide a form for you to declare if a certain model supports VoLTE or not. If the model supports VoLTE, its compliance to IR.92 shall be proven for the certificate to remain valid while for models without VoLTE, the Certificate Holders will no longer able to renew affected certificates and do importation starting 1 January 2021.

To verify 4G-capable mobile phone that supports VoLTE, Certificate Holder shall make a declaration through provided form and SIRIM QAS International will verify its compliance through submission of VoLTE test report in according to IR.92, GSM Association’s document for IMS Profile for Voice and SMS.


Upon completion of the evaluation, SIRIM QAS International will update the specific Certificate of Conformity (CoC). With this, Certificate Holder will be able to proceed with Self-Labelling Program and importation of devices.

However, for Certificate Holders that are unable to make declaration and provide evidence of compliance, their certificates shall be invalid, and importation is prohibited.

Should further information or clarification required, please do not hesitate to contact the following persons in charge:

1. Encik Ahmad Faizan bin Pardi – 016 232 1696; afaizan@sirim.my
2. Puan Wan Zarina binti Wan Abdullah – 018 310 5568; wzarina@sirim.my
3. Encik Rustam bin Samsul – 010 971 0516; rustam@sirim.my


SQASI/CMCS/1/20/0015 (3G SUNSET - Revision on Update)

CERTIFICATION UPDATES PURSUANT TO 3G NETWORK SUNSET - REVISION ON UPDATE
SQASI/CMCS/1/20/0015
Announcement Date: 6 November 2020


Dear Valued Customer,

CERTIFICATION UPDATES PURSUANT TO 3G NETWORK SUNSET – REVISION ON UPDATE

Pursuant to the latest Task Force meeting on the national implementation of Jendela, SIRIM would like to update on the latest revision of certification implementation in lieu with 3G Network Sunset as per announcement no. SQASI/CMCS/1/20/00.

Following the 3G Network Sunset, Malaysian Communications and Multimedia Commission (MCMC) has instructed to stop the issuance of approval and renewal of 3G-only device and 4G-capable device without Voice over LTE (VoLTE) starting 1 January 2021, which covers the following:

1. Certificate of Conformity (CoC)
For new issuance and renewal of Compliance Approval & Special Approval
For registration of IMEI number and product serial number under Self-labelling Program (SLP)

2. Certificate of Approval (CoA)
For new issuance of CoA (import permit) 

The detailed description of affected devices are as follows: 

3G-only Devices : Any type of devices that utilize 3G technology only for example 3G mobile phone, 3G vehicle tracker, 3G smart meter etc.

4G-capable Devices without VoLTE : Any device that utilize 4G (LTE) technology that can make phone call via mobile network but does not support VoLTE*. 

*VoLTE – Feature that enables voice calls over 4G network.

In general, all issuance of CoC and CoA for 3G-only device and 4G-capable device that can make phone call via mobile network but does NOT support VoLTE shall be prohibited after 31 December 2020. 
Whilst issuance of CoC and CoA for 4G-capable device that can make phone call via mobile network with VoLTE is allowed based on updated certification requirements as specified in the attached document entitled ‘Certification Updates For 3G-Only Devices And 4G-Capable Devices That Can Make Phone Call Via Mobile Network’. Please refer to the document for detailed information on the certification mechanism and summary of timeline.

Based on this mechanism, all Certificate Holders are advised to plan your certification and importation activities accordingly. Your cooperation to support the implementation of Jendela and improve Malaysia’s communication network are very much appreciated.

Should further information or clarification required, please do not hesitate to contact the following persons in charge:

1. Encik Ahmad Faizan bin Pardi – 016 232 1696; afaizan@sirim.my
2. Puan Wan Zarina binti Wan Abdullah – 018 310 5568; wzarina@sirim.my
3. Encik Rustam bin Samsul – 010 971 0516; rustam@sirim.my 

Alternatively, you may drop us an email at cmcstech@sirim.my or message via WhatsApp at 019 717 2627. Thank you.

ID No.Document DescriptionAttached DocumentSD_FileName
2000974 1 Announcement Doc View ANM_211_3.pdf
2004807 2 Announcement Doc View ANM_211_4.pdf


SQASI/CMCS/1/21/0001

CERTIFICATION OF USER EQUIPMENT (UE) OPERATING IN 3GPP BAND 20 (800 MHz)

Announcement Date: 7/1/2021

First and foremost, we would like to express our appreciation for your continuous support. As a Certifying Agency, we strive to improve and fulfil our obligation whilst delivering the best service to you.

Pursuant to the announcement made by the Malaysian Communications and Multimedia Commission (MCMC) on the newly published Standard Radio System Plan (SRSP) entitled ‘Requirements for International Mobile Telecommunications Systems Operating in the Frequency Bands of 839 MHz to 844 MHz and 798 MHz to 803 MHz’, we would like to inform that User Equipment (UE) operating in 3GPP Band 20 (800MHz) shall now be certified.

The UE shall meet the following requirements:

<  1) Comply to the standard ETSI EN 301 908-13 (proven through submission of test report).

O2)Other scopes of product must comply to related MCMC Technical Code (e.g. 2G, LTE, WiFi etc.) as per stated in Certification Requirement document.

<Kindly note that the grace period of 6-months is granted effective from 9 November 2020 to 9th May 2021.

Should any further clarification on this matter is needed, please do not hesitate to reach us at cmcstech@sirim.my. 

Thank you and stay safe!



SQASI/CMCS/1/21/0002

Requirement for Voice Over LTE (VoLTE)

Date : 14th January 2021

Requirement for Voice Over LTE (VoLTE)

Dear SIRIM Valued Customers,

Pursuant to SIRIM Announcement SQASI/CMCS/1/20/0015 dated 6 Nov 2020 on 3G Network Sunset – Revision on Update, we would like to give an update on the requirements for VoLTE Compliance and Special approval submission for 4G-capable devices. Please refer to device category ‘4G-capable device that can make phone call via mobile network that supports VoLTE’ in the previous announcement and reference document.

Through that announcement, it was informed that all new applications for 4G-capable device that can make phone call via mobile network that supports VoLTE that are submitted after 6 November 2020:

 

1.    Shall be submitted with declaration on VoLTE support and enabled

2.    If approved, shall be approved with interim approval until 30 June 2021

3.    Shall submit VoLTE test report by 30 June 2021 to continue CoC’s validity

4.    After 30 June 2021, all new applications shall be submitted with VoLTE test report and the VoLTE declaration is no longer required

As such, this new announcement is to update our valued customers on the details for the VoLTE test report mentioned in the previous announcement:

STANDARD FOR VOLTE TEST REPORT

To demonstrate compliance for VoLTE, the 4G capable devices shall be tested according to IR.92 or TS 34.229-1 or equivalent standards by accredited laboratory. The test report shall be registered and uploaded into eComM for certification.

SUBMISSION PERIOD FOR VOLTE TEST REPORT

The VoLTE test report for interim approvals shall be submitted to SIRIM starting 15 February 2021 until 30 June 2021. After 30 June 2021, interim approvals without VoLTE test report submission shall not be granted full approval.

After 30 June 2021, all new applications shall be submitted with VoLTE test report and VoLTE declaration is no longer required.

Nonetheless, should the new application is submitted between 15 February to 30 June 2021 and already possess valid VoLTE test report, applicant may submit the test report without the VoLTE declaration.

Full Approval

Full Approval shall be granted if applicant demonstrate compliance to VoLTE requirements through test report submitted. Do take note that other certification requirements shall be fulfilled too in order to receive full approval.

With the immediate dispense of the information from the Task Force above, we hope all of our Certificate Holders and future applicants can make advance planning and necessary arrangement for the compliance of their 4G-capable devices especially on VoLTE testing.

Should further information or clarification required, please do not hesitate to contact the following persons in charge:

1.    Puan Wan Zarina binti Wan Abdullah – 018 310 5568; wzarina@sirim.my

2.    Encik Ahmad Faizan bin Pardi – 016 232 1696; afaizan@sirim.my

3.    Encik Rustam bin Samsul – 010 971 0516; rustam@sirim.my

Alternatively, you may drop us an email at cmcstech@sirim.my or message via WhatsApp at 019 717 2627. Thank you.

 

 

 

 



SQASI/CMCS/1/21/0003

UPDATES ON CERTIFICATION OF 5G CUSTOMER PREMISE EQUIPMENT (CPE) UNDER INTERIM TYPE APPROVAL

Announcement date: 10th February 2021

Dear Valued Customer,

Please be informed that the implementation of the interim Type Approval for 5G Customer Premise Equipment (CPE) is extended for another year, effective from 20th December 2020, until further notice. As such, all new applications and renewal of Certificate of Conformity (CoC) are allowed with a maximum validity of one (1) year.

You may find the detailed requirement for certification of 5G CPE in our previous announcement SQASI/CMCS/1/20/0013 or through this link https://ecomm.sirim.my/Announcement_Details.aspx?a=209.

Should any further clarification on this matter is needed, please do not hesitate to contact following persons in charge or alternatively, you may also email to cmcstech@sirim.my or message via WhatsApp at 019 717 2627.

1. Pn.Khairunnisa – 019-3105051; nisa@sirim.my
2. Pn. Azrina – 013-6528730; azrina@sirim.my
3. En.Helmy – 012-5787126; helmy@sirim.my
4. Pn.Hanisah – 016-2050749;  norhanisah@sirim.my
5. Cik Hidayah – 0132664728; hidayahi@sirim.my

Thank you and stay safe!



SQASI/CMCS/1/21/0004

NOTICE ON IMPLEMENTATION OF DECLARATION FOR ADAPTOR NOT SUPPLIED TOGETHER WITH COMMUNICATIONS AND MULTIMEDIA PRODUCT TO BE CERTIFIED

Announcement Date: 22/1/2021

Dear Valued Customer,

In line with the industry’s increasing practice of selling communications and multimedia products separately from its adaptor, SIRIM is implementing measures to ensure that the product and its adaptor still maintain their conformance to related Acts, standards and Certification Requirements.

As such, please be informed that effective from 1 March 2021, all applicants of Type Approval are required to provide a declaration letter from the Principal or Manufacturer and upload it together with the submission of each Type Approval application for Type Approval. Please be noted that the declaration letter shall follow the template provided by SIRIM, namely the  DECLARATION FOR ADAPTOR NOT SUPPLIED TOGETHER WITH COMMUNICATIONS AND MULTIMEDIA PRODUCT TO BE CERTIFIED (as attached).

The necessary details to be declared includes:

i)   The regulatory model or marketing name and brand name of the product to be sold on its own without an adaptor
ii)  The model name of the compatible adaptor(s) for the product specified above 
iii) The Certificate Holder’s obligation to obtain Certificate of Approval (CoA) from the Energy Commission (Suruhanjaya Tenaga) and to affix SIRIM-ST label on the adaptors

Kindly note that this requirement does not apply to products operating without adaptors (i.e: powered by USB, PoE, non-rechargeable battery; etc)

Should you have further inquiry, kindly contact us through e-mail at cmcstech@sirim.my or through WhatsApp at 019 717 2627.

Thank you and stay safe.

 

ID No.Document DescriptionAttached DocumentSD_FileName
2179012 1 Announcement Doc View ANM_216_1.docx


SQASI/CMCS/1/21/0005

NOTICE ON NEW REVISION OF CERTIFICATION AGREEMENT FOR COMPLIANCE APPROVAL (TYPE APPROVAL) (Issuance 2) FOR COMMUNICATIONS, MULTIMEDIA AND HYBRID EQUIPMENT
Announcement Date: 17/2/2021
 
Dear Valued Customer,
It is always our pleasure to say thank you for your continuous patronage to SIRIM QAS International Sdn. Bhd.  As part of our continuous improvement exercise in providing value added services, we would like to seek your kind cooperation to complete the new revision of the Certification Agreement for Compliance Approval (Type Approval) (Issuance 2) for Communication, Multimedia and Hybrid Equipment (“Agreement”).
 
This Agreement applies to all new and existing Certificate Holders with active Certificate of Conformity (CoC). Kindly take note that this new revision of Agreement automatically supersedes the previous one effective 1 Feb 2021. Hence, if your company is an existing Certificate Holder with active CoC (s),  you are required to complete the Agreement by 30 June 2021. Failure to complete the Agreement within due time will result in limited access to eComM system, whereby you will not be able to do submission of application. We have developed and revised the Agreement in line with the requirements of ISO/IEC 17065 and TECHNICAL STANDARDS) REGULATIONS 2000.
 
You may find the softcopy of the Agreement and Reference Instructions in the attachment.
 
Please prepare 2 signed hardcopies of the Agreement and submit (post/ by hand) to us for our next action.
 
Should any further clarification on this matter is needed, please do not hesitate to drop us an email at cmcstech@sirim.my or message via WhatsApp at 019 717 2627.
 
Thank you.
ID No.Document DescriptionAttached DocumentSD_FileName
2943915 1 Announcement Doc View ANM_220_1.pdf
2943916 2 Announcement Doc View ANM_220_2.pdf


SQASI/CMCS/1/21/0006

Minimum Test Parameters for VoLTE Certification according to 3GPP TS 34.229-1 and VoLTE Evaluation Fee

Date : 25/02/2021

Dear SIRIM Valued Customers,

Pursuant to SIRIM Announcement SQASI/CMCS/1/20/0015 dated 6 Nov 2020 on Certification Updates Pursuant to 3G Network Sunset – Revision on Update; and SQASI/CMCS/1/21/0002 dated 14 January 2021 on Requirement for Voice Over LTE (VoLTE), we would like to give an update on the minimum test parameters for VoLTE Certification according to 3GPP TS 34.229-1 standard and VoLTE evaluation fee.

1. Minimum Test Parameters

Please refer to the document for the detailed list of test parameters.

2. VoLTE Evaluation Fee

The evaluation fee for VoLTE is RM100.00 per model.

Should further information or clarification required, please do not hesitate to contact the following persons in charge:

1. Puan Wan Zarina binti Wan Abdullah – 018 310 5568; wzarina@sirim.my

2. Encik Ahmad Faizan bin Pardi – 016 232 1696; afaizan@sirim.my

3. Encik Rustam bin Samsul – 010 971 0516; rustam@sirim.my

Alternatively, you may drop us an email at cmcstech@sirim.my or message via WhatsApp at 019 717 2627. Thank you.

ID No.Document DescriptionAttached DocumentSD_FileName
2125531 1 Announcement Doc View ANM_221_1.pdf


SQASI/CMCS/1/21/0007

IMPLEMENTATION OF NEWLY ENHANCED MODULES OF COMPLIANCE APPROVAL (TYPE APPROVAL) AND eCoC IN eComM
Announcement date: 1st March 2021

IMPLEMENTATION OF NEWLY ENHANCED MODULES OF COMPLIANCE APPROVAL (TYPE APPROVAL) AND eCoC IN eComM

Dear Valued Customers,
It is with great pride and excitement to inform you of our newly enhanced modules in eComM system, which has been live and implemented effective 15th February 2021. 
This enhancement involves Type Approval application and Electronic Certificate of Conformity (eCoC) modules as set forth below:

1. Addition of Marketing Name field – Applicants are required to fill in the marketing name of a product in each Compliance Approval (Type Approval) application to facilitate the public searching/ enquiry for product certification status in Check Your Label (CYL) Mobile Application and enforcement purpose.

2. Addition of Product Features field – Applicants may select and add related features supported by the product from the list provided prior to submission of the Compliance Approval (Type Approval)  application. 

3. New eCoC Design – We have come up with a new eCoC design whereby the changes involved the product information layout, with the addition of Marketing Name and Product Features information fields. However, kindly note that this new eCoC design only applies to new Compliance Approval (Type Approval) application under the Normal and Hybrid application category.

Should you experience any issues or have any questions, please do not hesitate to drop us an email at cmcstech@sirim.my or message via WhatsApp at 019 717 2627.
Thank you for your continued support and stay safe.








SQASI/CMCS/1/21/0008

FREQUENTLY ASKED QUESTIONS (FAQ)THE SUNSETTING OF 3G NETWORK
 

FREQUENTLY ASKED QUESTIONS (FAQ)THE SUNSETTING OF 3G NETWORK

Date :  10/3/2021

Dear SIRIM Valued Customers,

The Government of Malaysia has announced their plan to phase out 3G network coverage by the end of 2021.  Starting January 1, 2021, approvals (including renewals) will no longer be issued for “3G-only devices and 4G-capable mobile phones without Voice over LTE (VoLTE).”  The goal of this plan is “to improve existing 4G network and to ensure the foundation for 5G network.” Should further information or clarification required, please do not hesitate to refer the attached FAQ
ID No.Document DescriptionAttached DocumentSD_FileName
2138671 1 Announcement Doc View ANM_223_1.pdf


SQASI/CMCS/1/21/0009

CLOSURE OF CUSTOMER SERVICE COUNTER AND CMCS’s ACTIVITIES DURING HARI RAYA AIDIlFITRI 2021
Dear Valued Customers, 

Kindly be informed that the operation of the Customer Service Counter for Communication and Multimedia Certification Section (CMCS), Building 25 will be closed from 12 May (Wednesday at12.00 PM) until 14 May 2021 (Friday) in conjunction with the Hari Raya Aidilfitri celebration.  

The CMCS Counter and section will resume back its operations on 17 May 2021 (Monday). 

Customers are advised to plan ahead the activities and transactions in order to minimise  any disruption to business operations. 

Should you have any inquiry and need to reach us, please email to our team below: 

1. Import permit application 
sirimepermit@sirim.my 

2. Label and product registration 
cmcslabel@sirim.my 

3. Technical inquiry 
cmcstech@sirim.my 

4. Type Approval submission inquiry 
cmcsapp@sirim.my 

Whatsapp Hotline 
019 717 2627 
 
We thank you for your cooperation and continuous support.  
We wish everyone safe and protected during this Hari Raya season. 


SQASI/CMCS/1/21/0010

SCHEDULE DOWNTIME FOR FPX B2C & B2B (23 & 24 MAY 2021) MAYBANK
Dear Valued Customer

Please be informed that FPX B2C & B2B model for Maybank merchant is scheduled to be temporarily unavailable as follows:

 Date/Start Time  Date/End Time  Duration  Services Affected
 23 May 2021
02:30 am
 23 May 2021
05:30 am
3 Hours   B2C & B2B
 24 May 2021
11:30 pm
 24 May 2021
11:59 pm
 29 Minutes  B2C & B2B



The above-mentioned downtime is to facilitate system maintenance activity during the said hours. Clients are advice to plan their payment transaction accordingly to avoid any interruption during payment process.

Thanks for your corporation.


SQASI/CMCS/1/21/0011

NOTICE ON CMCS SERVICES OPERATION PURSUANT TOTAL NATIONWIDE LOCKDOWN BY THE GOVERNMENT
Announcement Date: 31/05/2021

Dear Valued Customers,

 Pursuant to the total nationwide lockdown announced by our Prime Minister starting from 1st June 2021 - 14th June 2021 as Covid-19 pandemic infections in the country surged to record levels in Malaysia, we would like to inform that there will be some changes to our services operation. 

Throughout the imposition of this order, please be informed that: 

i. Our office and counter at Block 25 of SIRIM Headquarters shall be closed.

ii. Our online systems, eComM and ePermit are still in operation and can be accessed by customers at all times. Hence, customers can submit online applications for Type Approval, Special Approval, Renewal, SLP (ID and Product Registration),  IT/Networking and Import Permit as usual

iii. For Type Approval application, sample submission method, based on Option 3 (photo submission) will be fully implemented. For products that requires connectivity test, it shall be done remotely whereby applicant shall make necessary arrangements with the officer in charge.

v. All payment shall be made online through our system. However, for customers who opt to pay by cheque, kindly deposit the cheque at the bank and email the bank slip to cmcscounter@sirim.my for payment confirmation. The confirmation duration will be depending on the clearance by the bank.

vi. Any technical discussion shall be conducted via online meeting.

vii. Specific inquiries may be channeled to the following email address:

• Permit Application             : sirimepermit@sirim.my

• Label Application                : cmcslabel@sirim.my

• Counter/Payment              : cmcscounter@sirim.my

• Type Approval application: cmcsapp@sirim.my

• Technical Inquiry                 : cmcstech@sirim.my

If further information is required, please do not hesitate to contact following persons in charge or CMCS ASSIST WhatsApp number at 019 717 2627.


1. En.Rustam - 03-55445911
2. Pn. Fatin Suryati - 03-55445883
3. Pn. Noor Emy Zuraina - 03-55446930
4. Pn. Zetty Zulaikha - 03-55445935

This is a temporary countermeasure due to Covid-19 pandemic and is effective until notified otherwise. We request your kind consideration to expect some limitation to our services given the solemn situation our country is in. Nonetheless, we are committed to deliver the best service that we can.

We wish everyone safe and protected. Let’s together obey by the Order for the safety and health of all around us. Thank you.

 


SQASI/CMCS/1/21/0012

INTRODUCTION OF SIRIM TRUSTED MARK SCHEME (STMS)

Dear Valued Customer,

Greetings from Communication and Multimedia Certification Section (CMCS).

First and foremost, we would like to express our appreciation for your continuous support.

It is our honor to introduce our new certification scheme namely the SIRIM Trusted Mark Scheme (STMS). In the last few months, we have been diligently working to improve our service and we believe that STMS will add significant value to your business and enhance your customer experience even more.

So, what is STMS all about?

SIRIM Trusted Mark Scheme (STMS) is a certification scheme offered to the Company that sells and/or supplies the Communication, Multimedia & Hybrid products on e-Commerce platform.

The company that demonstrates superior quality and practices and meets all of SQASI's criteria will be recognized as a Trusted Company and awarded with the Trusted Mark. Upon receiving the award, the Trusted Company may use the Trusted Mark on its e-storefront or any online promotional materials. However, kindly note that the Trusted Mark shall not substitute the use of the Compliance Approval (Type Approval) certification mark on the certified product.

For more information, you may refer to the attached documents. If further clarification is required, please do not hesitate to contact following persons in charge or email us at cmcstech@sirim.my.

1. Pn.Syaida : syaida@sirim.my

2. Pn.Amira : mira@sirim.my 3. En.Helmy : helmy@sirim.my

4. Pn. Fatin: fsuryati@sirim.my

Thank you and stay safe!

ID No.Document DescriptionAttached DocumentSD_FileName
2248214 1 Announcement Doc View ANM_229_1.pdf
2248215 2 Announcement Doc View ANM_229_2.pdf
2248216 3 Announcement Doc View ANM_229_3.pdf
2248218 4 Announcement Doc View ANM_229_4.pdf


SQASI/CMCS/1/21/0013

ADDITIONAL REQUIREMENTS FOR THE CERTIFICATION AND IMPORTATION OF WIRELESS MEDIA PLAYER/SET-TOP BOX

Dear Valued Customers,

Further to the temporary freeze of all new applications for the certification of devices under the categories of Wireless Media Player and Set-Top Box (WMP/ STB) since 3rd March 2020, MCMC has found that there are still irresponsible parties who takes advantage of the MCMC/SIRIM’s certification including the use of MCMC and SIRIM’s corporate logos in promoting WMP/STB together with its capabilities of providing access to copyrighted contents from unauthorised sources.

Therefore, MCMC has decided to impose additional requirements for the certification and importation of WMP/STB effective from 1st January 2022. In this regard, the current temporary freeze will remain effective until the new requirements are implemented.

By 1st January 2022, new application/ renewal of approved certificate of compliance (CoC) and certificate of approval (CoA) shall be subjected to the following requirements:

No.

Requirements

Conditions

Additional Mandatory Documents ***

1.

MCMC Licensee or company with an arrangement with licensee

 

 

a) Not allowed to sell in the open market; and

 

b) Must be bundled with a subscription service or a product.

a) MCMC License: ASP(C), CASP(I) or CASP(C).

 

b) Letter from MCMC Licensee or contractual agreement on the arrangement with licensee (if applicable).

 

c) Certification Agreement for Compliance Approval (Type Approval) for Communication, Multimedia and Hybrid Equipment (latest version)

 

d) Letter of Undertaking

 

2.

Manufacturer (OEM), brand owner or authorised local importer/distributor*

a) It can only be sold by the certificate holders via their official stores or authorised resellers**; and

 

b) Certificate holders shall keep detailed records to ensure traceability of certified products supplied to authorised resellers.

 

a) Trademark registration as an evidence of the company as brand owner.

 

b) Letter from brand owner or contractual agreement on the company as an authorized local importer/distributor (if applicable).

 

c) Certification Agreement for Compliance Approval (Type Approval) for Communication, Multimedia and Hybrid Equipment (latest version)

 

d) Letter of Undertaking

 

 

Apart from the above additional requirements and conditions, the CoC shall also be subjected to the following conditions:

  1. WMP/STB to be affixed with a warning notice on the offences related to access to copyrighted contents from unauthorised sources; and
  2. The list of authorised resellers and relevant records that provide traceability of WMP/STB supplied to authorised resellers shall be made available to MCMC and/or SIRIM as and when required.

The new requirements shall be applicable to all WMP/STB that meets the following criteria:

  1. Device which is designed for connection to television and setup to the internet via Wi-Fi connectivity.
  2. Device which runs on an open-source operating system such as Android;
  3. Device which enables television to be used for browsing the internet, streaming video contents from online sources, and
  4. For consumers market (WMP/STB for digital signage/advertisement or similar applications are excluded).

For further enquiry and clarification on the matter, please do not hesitate to drop us an email at CMCSTECH@sirim.my or message via WhatsApp at 019 717 2627.

 

Note:

*Authorised local importer/ distributor means an importer or distributor who distribute the products within the terms of the Original Equipment Manufacturer (OEM) or brand owner’s contractual agreement.

**Authorised resellers are retail outlets that sell products in physical or online stores within the terms of the Certificate Holder’s contractual agreement.

***Subject to further revision based on MCMC’s direction.

ID No.Document DescriptionAttached DocumentSD_FileName
2501926 1 Announcement Doc View ANM_230_1.pdf
2501927 2 Announcement Doc View ANM_230_2.pdf


SQASI/CMCS/1/21/0014

UPDATES ON CERTIFICATION OF IPv6 CELLULAR EQUIPMENT WITHOUT WiFi INTERFACE (UNDER TERMINAL/HOST) UNDER INTERIM TYPE APPROVAL

Announcement date: 14th July 2021

Dear Valued Customer,

Please be informed that the implementation of the interim Type Approval for IPv6 cellular equipment without WiFi interface is extended for another year, effective from 10th July 2021, until further notice. As such, all new applications and renewal of Certificate of Conformity (CoC) are allowed with a maximum validity of one (1) year.

However, within interim approval period, the applicant shall conduct the test with any accredited laboratory available and submit the test report for SIRIM evaluation. Full approval will be issued if the cellular equipment found compliance to IPv6 requirement.

You may find the detailed requirement for certification of IPv6 cellular equipment without WiFi interface in our previous announcement SQASI/CMCS/1/20/0009.

Should any further clarification on this matter is needed, please do not hesitate to contact following persons in charge or alternatively, you may also email to cmcstech@sirim.my or message via WhatsApp at 019 717 2627.

1. En Ahmad Faizan Bin Pardi – 03-55446948; afaizan@sirim.my

2. En Muhammad Faiz Bin Rahmat  – 03-55445104; mdfaiz@sirim.my


SQASI/CMCS/1/21/0015

New Requirements for IT/Networking Application

Dear Valued Customers,

Please be informed that SIRIM QAS International has implemented the certification for Active Indoor Antenna for Digital Terrestrial Television (DTT) and Internet Protocol Version 6 (IPv6) in according to MCMC MTSFB TC T014:2017 and MCMC MTSFB TC T013:2019 respectively. Therefore, the importation of the above products into the country shall subject to compliance approval or special approval.

With the above requirements, please be informed that the IT/Networking Module in eComM has been updated with a new module as to ensure application for IT/Networking are fulfils with the new requirements.

Therefore, with effective from 1st August 2021, application for IT/Networking shall be processed as follows:

 Application Criteria
New Requirement
 

IT/ Networking application submitted before 1st Aug 2021 (Use Old IT/Networking Module)

 

a) Approved application will be issued with a validity period until 31st July 2021.

b) Certificate of Approval (CoA) application is allowed until 31st July 2021, however application submitted after 31st July 2021 will be rejected by the system.

 

IT/ Networking application submitted from 1st August 2021 and onwards (Use New IT/Networking Module)

 

a) Approved application will be issued with a validity period of one (1) year from the date of File Number is generated.

b) Certificate of Approval (CoA) application is allowed within the validity period, however application submitted after end of validity period will be rejected by the system

 

Should further information or clarification required, please do not hesitate to contact the following persons in charge:

1. Encik Muhammad Faiz Bin Rahmat – 017 211 8789; mdfaiz@sirim.my

2. Encik Ahmad Faizan Bin Pardi – 016 232 1696; afaizan@sirim.my

3. Encik Rustam bin Samsul – 010 971 0516; rustam@sirim.my

Alternatively, you may drop us an email at cmcstech@sirim.my or message via WhatsApp at 019 717 2627. Thank you.




SQASI/CMCS/1/21/0016

EXTENDED DEADLINE FOR SUBMISSION OF CERTIFICATION AGREEMENT FOR COMPLIANCE APPROVAL (TYPE APPROVAL) (ISSUANCE 2) FOR COMMUNICATION, MULTIMEDIA AND HYBRID EQUIPMENT

Dear Valued Customer,

Considering that we are still in phase one of Full Movement Control Order (FMCO), please be informed that the deadline for submission of Certification Agreement for Compliance Approval (Type Approval) (Issuance 2) for Communication, Multimedia and Hybrid Equipment (“Agreement”) is extended until 31st August 2021.

Therefore, kindly make the necessary arrangement to complete and submit the Agreement by the deadline. Failure to do so will result in limited access to eComM, whereby you will not be able to do submission of Type Approval, Self-Labelling ID and Label application.

Please find the softcopy of the Agreement and Reference Instructions in the attachment on this announcement.

Should any further clarification on this matter is needed, please do not hesitate to drop us an email at cmcstech@sirim.my or message via WhatsApp at 019 717 2627.

Your cooperation and support are highly appreciated.

Thank you.



ID No.Document DescriptionAttached DocumentSD_FileName
2943919 1 Announcement Doc View ANM_235_1.pdf
2943921 2 Announcement Doc View ANM_235_2.pdf


SQASI/CMCS/1/21/0017

NOTIFICATION OF SERVICE DISRUPTION-SMK
Dear Valued Customers,
 

NOTIFICATION OF SERVICE DISRUPTION – SMK
 
 
Due to suspected technical problem at Royal Malaysian Customs Department, all customers nationwide please revert to manual submission for ALL Customs Declarations / Manifest/ Permit/ Payment from 27 July 2021 ( 10:00 hours until further notice).
 
Should you require more details, please contact Dagangnet Careline at 1 300 133 133 or email to careline@dagangnet.com for further assistance.


SQASI/CMCS/1/21/0018

PUBLICATION OF IMT-2020 (FIFTH GENERATION) USER EQUIPMENT (5G UE) AND IMT-2020 (FIFTH GENERATION) BASE STATION (5G BS) TECHNICAL CODES

Announcement date: 13th October 2021

PUBLICATION OF IMT-2020 (FIFTH GENERATION) USER EQUIPMENT (5G UE) AND IMT-2020 (FIFTH GENERATION) BASE STATION (5G BS) TECHNICAL CODES

Dear Valued Customer,

Please be informed that the Malaysian Communications and Multimedia Commission (MCMC) has approved and published the Technical Codes for IMT-2020 (Fifth Generation) User Equipment (5G UE) and IMT-2020 Base Station (5G BS) on 24th August 2021.

The 5G Technical Codes are available on MCMC’s website and may be downloaded through the following link:

1. MCMC MTSFB TC T016:2021 : IMT-2020 (Fifth Generation) – User Equipment (5G)

https://www.mcmc.gov.my/skmmgovmy/media/General/pdf/MCMC-MTSFB-TC-T016_2021-IMT2020-5G-UE.pdf

2. MCMC MTSFB TC T017:2021 : IMT-2020 (Fifth Generation) – Base Station (5G BS)

https://www.mcmc.gov.my/skmmgovmy/media/General/pdf/MCMC-MTSFB-TC-T017_2021-IMT2020-5G-BS.pdf

New Application

Pursuant to that, all 5G UE and 5G BS to be imported, distributed, and/or used in Malaysia shall be certified in accordance with these Technical Codes. Accordingly, all new applications which fulfills the Technical Code and Certification Requirements for Compliance Approval (Type Approval) on Communication, Multimedia and Hybrid Equipment, eTAC/DOC/01-1.1 (“Certification Requirements”) will be granted full approval and are allowed for a maximum validity period of five (5) years.

In addition, any 5G smartphones or other types of 5G UE with the capability to support Non-Standalone (NSA) mode must also be able to support LTE Band 28, operating in the frequency bands of 703 MHz to 743 MHz and 758 MHz to 798 MHz (700 MHZ), for the purpose of network anchoring. The LTE Band 28 shall be certified according to 3GPP 36.521-1 or ETSI 301 908-13 or other equivalent standard. Please take note that the LTE Band 28 is solely permitted to be used as anchor band for 5G UE that supports NSA mode.

Renewal Application

For all existing Certificate of Conformity (CoC) for 5G UE that have been granted with interim approval, should you wish to apply for renewal of the CoC, compliance to the abovementioned requirements shall be demonstrated. As such, please proceed to submit Parallel by Comparison application for the specific model you wish to renew.

  • In summary;

a)    5G UE New Application shall fulfill:

  1. MCMC MTSFB TC T016:2021 for all 5G bands;
  2. 3GPP 36.521-1 or ETSI 301 908-13 or other equivalent standard for 5G anchor band (LTE B28) (for device supporting NSA mode); and
  3. Certification Requirements.

b)    5G BS New Application shall fulfill:

  1. MCMC MTSFB TC T017:2021; and
  2. Certification Requirements.

c)   5G UE Renewal of Existing Approval through submission of Parallel by Comparison shall fulfill:

  1. MCMC MTSFB TC T016:2021 for all 5G bands;
  2. 3GPP 36.521-1 or ETSI 301 908-13 or other equivalent standard for 5G anchor band (LTE B28) (for device supporting NSA mode); and
  3. Certification Requirements.

Should any further clarification on this matter is needed, please do not hesitate to email to cmcstech@sirim.my or message via WhatsApp to 019 717 2627. Alternatively, you may contact the following persons in charge:

  1.  Pn.Khairunnisa – 019-3105051; nisa@sirim.my
  2.  Pn. Azrina – 013-6528730; azrina@sirim.my
  3.  En.Helmy – 012-5787126; helmy@sirim.my
  4. Pn.Hanisah – 016-2050749;  norhanisah@sirim.my
  5. Cik Hidayah – 0132664728; hidayahi@sirim.my

Your great support is very much appreciated. Thank you and stay safe!

 

 



SQASI/CMCS/1/21/0019

NOTICE ON E-COMM SYSTEM MAINTENANCE

Dear Valued Customer,

We wish to inform you that due to scheduled system maintenance, our e-ComM system will be unavailable from 19 November 2021 (9 PM) until 21 November (9 PM). As a result, the following services will be temporarily unavailable throughout the maintenance period.

  1. Type Approval
  2. Special Approval
  3. IT/Networking
  4. Label
  5. e-Permit
  6. Registration of Manufacturer/ Assembler/Repair Center/Call Center

All customers are advised to submit related applications prior to the scheduled maintenance or after the system has been restored to normal operation.

We apologized in advance for any inconvenience caused. Thank you for your understanding and patience.  Should you require any assistance, kindly contact us via email at cmcstech@sirim.my or WhatsApp at 019 717 2627.



SQASI/CMCS/1/21/0020

UPDATES ON MARKETING NAME INFORMATION DECLARATION

UPDATES ON MARKETING NAME INFORMATION DECLARATION

Dear Valued Customers,

Corresponding to the announcement no.SQASI/CMCS/1/21/0007, we wish to reiterate that the product marketing name is one of the requisite information to be declared in the Type Approval application, as requested by the Malaysian Communications and Multimedia Commission (MCMC). This information will be used to facilitate the consumer and regulator’s enforcement team in verifying the product certification status via CYL mobile application. 

As such, all Type Approval applicants shall ensure the product marketing name information is declared upon application submission and is available on the marketed product. Nonetheless, if the product is marketed without a specific marketing name, applicant shall input the marketing name information field in e-ComM with the specific model name.

The marketing name information shall be traceable from at least one (1) of the following objective evidence:
1. Product Specification
2. User Manual
3. Product Brochure
4. Product Marking (Please ensure that the marking is captured from actual sample of product to be marketed)
5. Product Packaging

Nonetheless, if the submitted evidence is deemed unsatisfactory, SIRIM reserves the right to request additional evidence, including, but not limited to the above-mentioned list.

If Private and Confidential (P&C) to the competitor is concerned, the Certificate Holder may request to delay the publication of approval information in e-ComM until the product is launched. 

Certificate Holders who had their product certified without marketing name information may request that the information be added to the approved Certificate of Conformity (CoC). The addition of a marketing name to an approved CoC will incur a fee of RM50 for evidence verification.

In case that a product is marketed under more than one (1) marketing name, applicant shall submit the Multiple Marketing Name Declaration Form, which can be found in the attachment below. Please note that a product that carry multiple marketing names shall meet the specific variation criteria as defined by SIRIM QAS International in the declaration letter. The addition of variation criteria other than those specified in the letter is subject to SIRIM approval. The product design, dimension, and size must be identical between all marketing names. Otherwise, applicant shall apply for separate Type Approval application.

Should you need further clarification on this matter, please do not hesitate to contact us via email at cmcstech@sirim.my or WhatsApp at 019 717 2627.

Thank you.


ID No.Document DescriptionAttached DocumentSD_FileName
2432288 1 Announcement Doc View ANM_239_1.docx


SQASI/CMCS/1/21/0021

CERTIFICATION AND IMPORTATION OF WI-FI DEVICES (“Devices”) OPERATING IN THE 5925 MHz to 7125 MHz (“6 GHz”) FREQUENCY BAND

Dear Valued Customers,

Please be informed that the potential use of the 6 GHz frequency band for Wi-Fi is currently being reviewed by the Malaysian Communications and Multimedia Commission (“MCMC”). Therefore, as of now, certification of 6 GHz frequency band for Wi-Fi is not permitted. 

Type Approval applicant shall ensure the 6 GHz frequency is disabled from Devices that support the said frequency prior to application submission. For verification of 6 GHz frequency inaccessibility, such Devices are subjected to Verification Testing at SIRIM RF&EMCT laboratory. 

However, certification and importation of Devices operating in 6 GHz frequency band under Special Approval (Company and Individual (SA & CL)) are not permitted until further notice.

Until we receive further direction from MCMC, the abovementioned requirement and decision will remain. Should you need further clarification on this matter, please do not hesitate to contact us via email at cmcstech@sirim.my or WhatsApp at 019 717 2627.

Thank You.

 


SQASI/CMCS/1/21/0022

Closing Online Payment in e=comm system System

Dear Valued Customer

Please be informed that our central payment module for online payment system will be close for maintenance from 31/12/2021 from 8.00 PM until 1/01/2022 8.00 AM. Thus, we highly advise to our client to make payment before the maintenance date. We apologize for this inconvenience, thank you.



SQASI/CMCS/1/21/0023

CERTIFICATION AND RENEWAL APPROACH FOR 3G DEVICES THAT SUPPORT OTHER TECHNOLOGIES (2G, 4G and/or 5G) AFTER THE 3G NETWORK SUNSET

Dear Valued Customers,

Pursuant to the sunsetting of the 3G network by 31st December 2021, please be informed that the certification and renewal of 3G devices that support other technologies (2G, 4G and/or 5G) (“the said devices”) will be carried out in accordance with the following approach, as advised by the MCMC:

 Renewal of Existing Certificate of Compliance (CoC)

  1. The existing CoC can be renewed without any changes, whereby the 3G feature information will be maintained as per existing CoC.
  2. Coc renewal is maintained as RM50 per year.
  • New Type Approval Application
  1. Since the said devices will not be able to ride on any 3G network, Type Approval applicant may voluntarily choose to include the 3G feature in the new CoC.
  2. An applicant who opts to include the 3G feature in the new CoC is required to submit the related test report as specified in the Technical Code SKMM WTS IMT-MT and subject to an evaluation fee of RM 600 per frequency band.
    • Please notify us of your request to include the 3G feature in the CoC via email at cmcsapp@sirim.my or by phone at 03-55445818 upon submitting your draft application for Type Approval

The above implementation will be effective starting 1st January 2022. If any further clarification on this matter is needed, please do not hesitate to email to cmcstech@sirim.my or message via WhatsApp at 019 717 2627.

Thank you.



SQASI/CMCS/1/21/0024

SIRIM Anti-Bribery Policy & No Gift Policy
Dear Valued Customers,
 
We wish to inform our eComM users, of SIRIM Policies as below, which you may also find the information on SIRIM Website. (https://www.sirim.my/eintegrity-policies)

No Gift Policy
SIRIM delivers its services with the highest standards of integrity underlying its vision of being a premier total solution provider in quality and technology in Malaysia. Therefore SIRIM  employees SHALL NOT:
 
    1.Accept any personal gifts from external parties
    2.Give any personal gifts to external parties
 
This policy aims to prevent conflicts or conflicts of interest in any ongoing or potential business dealings with SIRIM and its subsidiaries. SIRIM employees are required to adopt a culture of integrity based on guidelines set by SIRIM.
 

Anti-Bribery Policy
SIRIM has adopted a zero-tolerance approach against all forms of bribery and corruption, whether direct or indirect, and is committed to acting fairly, professionally and with integrity in all its business dealings and relationships
 
INTEGRITY… We practice the highest standards of integrity throughout our business for the success of both parties.
 

Thank you.
 


SQASI/CMCS/1/22/0001

CERTIFICATION AND IMPORTATION OF SHORT RANGE DEVICES (SRD) UTILIZING 5925 MHz – 6425 MHz FREQUENCY BANDS

Dear Valued Customers,

Pursuant to the publication of the Class Assignment No.1 of 2022, please be informed that SRD utilizing frequency bands of 5925 MHz–6425 MHz, such as Wi-Fi 6E, may now be certified.

Compliance Approval (Type Approval)

For Compliance Approval (Type Approval) of Communication, Multimedia and Hybrid product, the acceptance of test report will be based on the following approach:

Option 1

Test report issued based on standard Draft ETSI EN 303 687 or any equivalent standard shall be accepted for certification under the following conditions:

1. The test results comply with the minimum requirements stipulated in item 17 of Table 2-1 in the Second Schedule of the Class Assignment No. 1 of 2022 (as in Table 1 below):

                                                               Table 1

 

Frequency Bands

 

Maximum Power

 

5925 MHz – 6425 MHz

25mW EIRP (for indoor and outdoor use)

 
 

200mW EIRP (for indoor use only)

2. The test standard shall be within the scope of accreditation of the testing laboratory.

Option 2

The testing is performed at RF&EMC Testing Laboratory of SIRIM QAS International Sdn. Bhd. The operating frequency bands and maximum power transmitted by the device shall be tested and verified according to item 17 of Table 2-1 in Second Schedule of the Class Assignment No. 1 of 2022 (as in Table 1)

An applicant may choose any of the above options as deemed convenient. On the other hand, the certification fee is maintained as per current implementation, which is RM 600 per frequency band

Special Approval (Company and Individual (SA & CL))

The importation of SRD utilizing the frequency bands 5925 MHz–6425 MHz under Special Approval (Company and Individual (SA & CL)) shall be in accordance with the current procedure.

Should you need further clarification on this matter, please do not hesitate to contact us via email at cmcstech@sirim.my or WhatsApp at 019 717 2627. Thank you.

 



SQASI/CMCS/1/22/0002

PUBLICATION OF TECHNICAL CODES IMT-2020 (FIFTH GENERATION) - CELLULAR BOOSTER EQUIPMENT (5G CBE) AND GLOBAL SYSTEM FOR MOBILE COMMUNICATIONS AND LONG-TERM EVOLUTION - CELLULAR BOOSTER EQUIPMENT (GSM AND LTE CBE).

Announcement date: 14th March 2022

Dear Valued Customer,

Please be informed that the Malaysian Communications and Multimedia Commission (MCMC) has approved and published the Technical Codes for IMT-2020 (FIFTH GENERATION) - CELLULAR BOOSTER EQUIPMENT and GLOBAL SYSTEM FOR MOBILE COMMUNICATIONS AND LONG-TERM EVOLUTION - CELLULAR BOOSTER EQUIPMENT on 24th August 2021. All related applicants or Certificate Holders are given 6 months grace period effective from the publication date to comply with the requirements specified in the latest Technical Codes.

These Technical Codes are available on MCMC’s website and may be downloaded through the following link:

1. MCMC MTSFB TC T019:2021: IMT-2020 (FIFTH GENERATION) - CELLULAR BOOSTER EQUIPMENT

https://www.mcmc.gov.my/skmmgovmy/media/General/pdf2/MCMC-MTSFB-TC-T019_2021-IMT-2020-FIFTH-GENERATION-CELLULAR-BOOSTER-EQUIPMENT.pdf

2. MCMC MTSFB TC T018:2021: GLOBAL SYSTEM FOR MOBILE COMMUNICATIONS AND LONG-TERM EVOLUTION - CELLULAR BOOSTER EQUIPMENT

https://www.mcmc.gov.my/skmmgovmy/media/General/pdf2/MCMC-MTSFB-TC-T018_2021-GLOBAL-SYSTEM-FOR-MOBILE-COMMUNICATIONS-AND-LONG-TERM-EVOLUTION-CELLULAR-BOOSTER-EQUIPMENT.pdf

New Application

Pursuant to that, all GSM, LTE and 5G CBE that are to be imported, distributed, and/or used in Malaysia shall be certified in accordance with these Technical Codes. Thus, all new applications which fulfill the Technical Code and Certification Requirements for Compliance Approval (Type Approval) on Communication, Multimedia and Hybrid Equipment, eTAC/DOC/01-1.1 (“Certification Requirements”) will be granted full approval and are allowed for a maximum validity period of five (5) years.

Renewal Application

Renewal application for existing approval of GSM, LTE and 5G Booster Equipment are no longer allowed. These existing applications will be expired effective immediately. A new application (Parallel by Comparison) is required, and it shall meet the new technical code requirements for Cellular Booster Equipment. 

Should any further clarification on this matter is needed, please do not hesitate to email to cmcstech@sirim.my or message via WhatsApp to 019 717 2627. Alternatively, you may contact the following persons in charge:

En. Termizi – 03-55445968; termizi@sirim.my

En. Faiz - 03-55445104; mdfaiz@sirim.my

Pn. Zalikha – 03-55445060; nurzalikha@sirim.my

Your great support is very much appreciated. Thank you and stay safe!



SQASI/CMCS/1/22/0003

CLOSURE OF CUSTOMER SERVICE COUNTER AND CMCS’s ACTIVITIES DURING HARI RAYA AIDIlFITRI 2022

Announcement date 29th April 2022

Dear Valued Customers,

Kindly be informed that the operation of the Customer Service Counter for Communication and Multimedia Certification Section (CMCS), 
Building 25 will be closed from 2nd May 2022 (Monday) until 6th May 2022 (Friday) in conjunction with the Hari Raya Aidilfitri celebration. 

CMCS Counter and section will resume back its operations on 9th May 2022 (Monday) with some staffs working from home to provide services.

Customers are advised to plan ahead the activities and transactions in order to minimize  any disruption to business operations. 

Should you have any inquiry and need to reach us, please email to our team below: 

1. Import permit application 
sirimepermit@sirim.my 

2. Label and product registration 
cmcslabel@sirim.my 

3. Technical inquiry 
cmcstech@sirim.my 

4. Type Approval submission inquiry 
cmcsapp@sirim.my 

Whatsapp Hotline 
019 717 2627 (OPERATION EXECUTIVE TEAM'S)
019-6002627  (SACL: SPECIAL APPROVAL PERSONEL)
 
We thank you for your cooperation and continuous support.  
We wish everyone safe and protected during this Hari Raya season. 

Thank you


SQASI/CMCS/1/22/0004

DISCONTINUATION OF MANUAL PERMIT ISSUANCE FOR SPECIAL APPROVAL (COMPANY) AND IT/NETWORKING APPLICATIONS
Dear Valued Customers,

Subsequent to the new promotional package introduced by Dagang Net on 1st January 2021, namely the e-Value plan for the e-Permit user, please be informed that all permit applications under Special Approval (Company) and IT/Networking shall be made through the e-Permit website, https://epermit.dagangnet.com.my/. That being said, beginning 1st July 2022, our operations team will no longer provide support for manual permit issuance for the said applications.

For new customer, kindly submit registration via http://reg.dagangnet.com/. Select eValue plan on billing plan to enjoy the eValue benefit.

For more details on the e-Value plan offered to the registered e-Permit user, please refer to the attached announcement by Dagang Net. If further information is required, please do not hesitate to get in touch with Dagang Net via:
1. Dagang Net Careline at 1 300 133 133; or
2. Dagang Net’s Customer Portal: https://www.mydagangnet.com/; or
3. E-mail at careline@dagangnet.com; or 
4. Live Chat: https://www.mydagangnet.com/ 

Thank you.

ID No.Document DescriptionAttached DocumentSD_FileName
2660174 1 Announcement Doc View ANM_247_1.pdf


SQASI/CMCS/1/22/0005

UPDATES ON CERTIFICATION OF IPV6 OVER CELLULAR EQUIPMENT WITHOUT WIFI INTERFACE (UNDER TERMINAL/HOST) OR IPV6 EQUIPMENT OVER OTHER MEDIUM (E.G: FIBER OPTIC ETC. EXCEPT ETHERNET LAN) UNDER INTERIM TYPE APPROVAL

Announcement date: 10th July 2022

 Dear Valued Customer,

 Please be informed that the implementation of the interim Type Approval for IPv6 cellular equipment without WiFi interface is extended for another year, effective from 10th July 2022, until further notice. As such, all new applications and renewal of Certificate of Conformity (CoC) are allowed with a maximum validity of one (1) year.

 For IPv6 equipment over other medium (e.g: fiber optic etc. except Ethernet LAN), interim approval will also be issued with a validity period of one (1) year.

 However, within the interim approval period, the applicant must conduct the test in any accredited laboratory available and submit the test report for SIRIM evaluation. Full approval will be issued if the IPv6 over cellular interface or other medium complies with the IPv6 requirements.

 Kindly note that the IPv6 Product Declaration letter template has been updated, and all applicants must use the latest template when submitting Type Approval applications. Please see the attachment for the template.

 Should any further clarification on this matter is needed, please do not hesitate to contact following persons in charge or alternatively, you may also email to cmcstech@sirim.my or message via WhatsApp at 019 717 2627.

1.        En Muhd Faiz  – 03-55445104; mdfaiz@sirim.my

2.        En Ahmad Faizan – 03-55446948; afaizan@sirim.my
ID No.Document DescriptionAttached DocumentSD_FileName
2679147 1 Announcement Doc View ANM_248_1.docx


SQASI/CMCS/1/22/0005

TEMPORARY DOWNTIME ONLINE PAYMENT IN ECOMM SYSTEM

Dear Valued Customer,

Please be informed that there will be an interruption or service unavailability for Online Payment in eComM due to system maintenance. The schedule will be as per below:

Date: 3/9/2022

Time: 12.01 am – 7am

The interruption may affect the operation of Online Payment in e-ComM. We encourage all client to avoid perform payment transaction within the said schedule.  Appreciate your understanding and patience.

Should you require any assistance, kindly email to cmcstech@sirim.my and WhatsApp us at 019 717 2627.

 



SQASI/CMCS/1/22/0006

PERMANENT CLOSURE OF CUSTOMER SERVICE COUNTER AT BUILDING 25

Dear Valued Customer,

As we are moving towards centralizing our counter operations, please be informed that customer service counter at Building 25 will be permanently closed effective 3rd October 2022. Nonetheless, our counter team is always pleased to assist walk-in customers that require counter-related services. Kindly contact the person in charge of the respective sections listed in the attached document upon arriving at Building 25, or you may also find a similar list posted on our counter upon entering the building.

Should you require any assistance, kindly email to cmcstech@sirim.my and WhatsApp us at 019 717 2627.

Thank you.

ID No.Document DescriptionAttached DocumentSD_FileName
2765464 1 Announcement Doc View ANM_250_1.pdf


SQASI/CMCS/1/22/0007

ANNOUCEMENT FOR ENHANCEMENT SACL (SPECIAL APPROVAL AND CLEARANCE LETTER) FOR INDIVIDUAL APPLICATION

Dear Valued Customer,

We would like to inform you of the latest updates for the Special Approval and Clearance Letter (SACL) application. Any individual applicant who wishes to apply for SACL through a registered consultant shall first add the appointed consultant’s information in the newly launched Individual Consultant Module before proceeding with application submission.

This enhancement is made to ensure a more efficient and transparent approval process.

Should further information or clarification be required, please do not hesitate to contact the following persons in charge:

En. Mohd Termizi - 5544 5968; termizi@sirim.my

En. Rustam bin Samsul - 5544 5911; rustam@sirim.my

Alternatively, you may drop us an email at sirimepermit@sirim.my or message our Hotline WhatsApp Personal Application at 019 600 2627. Thank you.

 

ID No.Document DescriptionAttached DocumentSD_FileName
2767089 1 Announcement Doc View ANM_251_1.pdf


SQASI/CMCS/1/22/0008

Scheduled e-ComM System Enhancement

Dear Valued Customers, 

Please be informed that there will be a scheduled network system upgrade and migration activities for e-ComM starting on 15th October 2022 (Saturday) until 25th October 2022 (Tuesday).

As the said activities will involve the credit card payment module in e-ComM, the option for payment transactions using credit cards will be disabled during the aforementioned period to ensure a seamless system migration.

We apologize in advance for any inconvenience caused. Your understanding and patience are greatly appreciated. Thank you. If you require further clarification on this, kindly email to cmcstech@sirim.my or Whatsapp us at 019 717 2627



SQASI/CMCS/1/22/0009

INTERRUPTION OF OPERATION SERVICES ON 14/10/2022 DUE TO POWER OUTAGE
DEAR CLIENT,

DATE: 14/10/2022

OUR HQ PREMISE HAS BEEN EXPERIENCING POWER OUTAGE ISSUE.
THIS HAD LED TO A DISRUPTION TO OUR SERVICES AND YOUR BUSINESS. 
APPRECIATE YOUR PATIENCE AND COOPERATION WHILE OUR TEAM RESOLVE THIS ISSUE.
WE'RE SORRY FOR THE INCONVENIENCE.

THANK YOU 


SQASI/CMCS/1/22/0010

PUBLICATION OF NEW REVISION OF TECHNICAL CODES BY MALAYSIAN COMMUNICATION AND MULTIMEDIA COMMISSION (MCMC)

Dear Valued Customer,

Announcement date : 15/11/2022

Please be informed that the Malaysian Communication and Multimedia Commission (MCMC) has approved and published four (4) revisions of Technical Codes on 5th July 2022 for certification of multimedia, communication and hybrid equipment.

Below are the lists of the newly revised Technical Codes:


1.MCMC MTSFB TC T004: 2022;SPECIFICATION FOR DIGITAL TERRESTRIAL TELEVISION (DTT) BROADCAST RECEIVER (SECOND REVISION)

-The operating frequency for DTT broadcast services is updated to 470 MHz - 694 MHz.·

-This document shall be used in tandem with the latest revision of the common test suite (MCMC MTSFB TC T011), which is currently being revised by the MSTFB Working group. Therefore, until the latest revision of the common test suit document is published, the SKMM MTSFB TC T004:2013 shall be used for DTT broadcast receiver equipment certification.



2.MCMC MTSFB TC T006:2022;SPECIFICATION FOR DIRECT-TO-HOME (DTH) BROADCAST RECEIVER FOR SET TOP BOX (STB) (SECOND REVISION)


3.MCMC MTSFB TC T014:2022;DIGITAL TERRESTRIAL TELEVISION (DTT) - ACTIVE INDOOR ANTENNA (FIRST REVISION)
·

-A grace period of 6 months is granted to the existing interim approval, whereby during this period, applicant is required to submit the equipment for testing at SIRIM to obtain full approval.


4.MCMC MTSFB TC T015: 2022- IMT-ADVANCED (LONG TERM EVOLUTION) - USER EQUIPMENT (FIRST REVISION)
·

-An operating frequency of 800 MHz (LTE Band 20) is added in the operating band plans.
-700 MHz frequency band (LTE Band 28) is assigned for the purpose of anchoring for 5G UE operations in Non-standalone (NSA) mode as specified in the MCMC SRSP MS 700.
-The ‘Caller Ring Back Tone’ clause mentioned is not applicable to LTE UE that only supports digital features.


Should any further clarification on this matter is needed, please do not hesitate to email to cmcstech@sirim.my or message via WhatsApp to 019 717 2627.

Your great support is very much appreciated. 

Thank you.


SQASI/CMCS/1/22/0011

Schedule Downtime for MAYBANK - FPX B2B & B2C

Dear Valued Customer

 Please be informed that FPX services are scheduled to be temporarily unavailable as per dates below:

No

Date/Start Time

Date/End Time

Duration

Services Affected

24 November 2022 11:30 PM

24 November 2022 11:59 PM

29 Mins

B2C & B2B

 




SQASI/CMCS/1/22/0012

Schedule Downtime for M2E - FPX B2C & B2B

Dear Valued Customer

Please be informed that FPX services are scheduled to be temporarily unavailable as per dates below:

No

Date/Start Time

Date/End Time

Duration

Services Affected

Channel

1

 

03 December 2022

00:00 AM

03 December 2022

08:00 AM

8 Hours

B2C & B2B

M2E

2

 

07 December 2022

00:00 AM

07 December 2022

06:00 AM

6 Hours

B2C & B2B

M2E

3

 

8 December 2022

00:00 AM

08 December 2022

06:00 AM

6 Hours

B2C & B2B

M2E

4

 

09 December 2022

00:00 AM

09 December 2022

06:00 AM

6 Hours

B2C & B2B

M2E

5

 

10 December 2022

00:00 AM

10 December 2022

09:00 AM

9 Hours

B2C & B2B

M2E

6

 

11 December 2022

00:00 AM

11 December 2022

09:00 AM

9 Hours

B2C & B2B

M2E

7

 

14 December 2022

00:00 AM

14 December 2022

06:00 AM

6 Hours

B2C & B2B

M2E

8

 

15 December 2022

00:00 AM

15 December 2022

06:00 AM

6 Hours

B2C & B2B

M2E


Should any further clarification on this matter is needed, please do not hesitate to email to cmcstech@sirim.my or message via WhatsApp to 019 717 2627.




SQASI/CMCS/1/22/0013

REQUIREMENT FOR CERTIFICATION OF 5G USER EQUIPMENT THAT ARE CAPABLE OF MAKING VOICE CALL: EVALUATION OF VOICE OVER NEW RADIO (VoNR)/ VOICE OVER 5G (Vo5G) FEATURE

Dear Valued Customer,

In line with the requirement stipulated in 5G Technical Code MCMC MTSFB TC T016:2021 published on 24th August 2021, kindly be reminded that any 5G user equipment (UE) that supports Voice over New Radio (VoNR)/ Voice over 5G (Vo5G) (either abled or disabled) shall comply to the requirements stated in 3GPP TS 34.229-5.

On the other hand, for 5G UE that can make voice calls but does not support the VoNR/ Vo5G feature, applicant is required to fill out and submit an official declaration letter, which can be found in the attachment below.

Please refer to the following table for a summary of requirements for VoNR based on application type:

Application Type

Requirements

5G UE with VoNR

5G UE without VoNR

New Type Approval

Submit 3GPP TS 34.229-5 test report

Submit official declaration letter

Renewal of Existing Certificate of Compliance (CoC)

Submit 3GPP TS 34.229-5 test report through Parallel by Comparison application (renewal not allowed)

Submit official declaration letter to officer in charge of application

(renewal allowed)

Kindly note that the evaluation fee for VoNR/Vo5G feature is RM100.

Should there be further information or clarification required, please email your enquiries to:

1.         Pn.Khairunnisa – 019-3105051; nisa@sirim.my

2.         Pn. Azrina – 013-6528730; azrina@sirim.my

3.         En.Helmy – 012-5787126; helmy@sirim.my

4.         Pn.Hanisah – 016-2050749;  norhanisah@sirim.my

5.         Cik Hidayah – 0132664728; hidayahi@sirim.my

Your kind attention is very much appreciated. Thank you.

ID No.Document DescriptionAttached DocumentSD_FileName
2885939 1 Announcement Doc View ANM_258_1.docx
2885943 2 Announcement Doc View ANM_258_2.pdf


SQASI/CMCS/1/23/0001

CLOSURE OF CUSTOMER SERVICE COUNTER AND CMCS’s ACTIVITIES DURING HARI RAYA AIDIlFITRI 2023
Announcement date 17th April 2023

Dear Valued Customers,

Kindly be informed that the operation of the Customer Service Counter for Communication and Multimedia Certification Section (CMCS), Building 25, will be closed from 21st April 2023 (Friday) until 25th April 2023 (Tuesday) in conjunction with the Hari Raya Aidilfitri celebration.

Our counter service operation shall resume on 26th April 2023 (Wednesday).

All applications submitted will be processed as usual on 25th April 2023 (Tuesday). Please expect delay in application processing during this time due to high volume of submissions. Your patience and understanding is highly appreciated.

If further assistance is required, please do not hesitate to contact the following team:

1. Import permit /CoA application 
sirimepermit@sirim.my 

2. Label and product registration 
cmcslabel@sirim.my 

3. Technical inquiry 
cmcstech@sirim.my 

4. Type Approval submission inquiry 
cmcsapp@sirim.my 

Whatsapp Hotline 
019 717 2627 (Operation Executive Team’s/ Technical Inquiry)
019-6002627  (SACL: Special Approval Personal)

Thank you 
 
 


SQASI/CMCS/1/23/0002

CREDIT CARD REFUND

Dear Valued customers,

We would like to bring to your attention an important matter regarding credit card transactions eComM system in 2020. It has come to our attention that certain transactions have been subject to overcharges due to extra payment during performing eComM transaction. We sincerely apologize for any inconvenience this may have caused.

Attached to this announcement, you will find a comprehensive list of transactions that have been identified as potentially affected. All customers who identify their transactions on this list to proceed request for the refund by submitting proof of their transactions in the form of a bank statement for verification purposes.

Please refer link below to provide the require document:

https://forms.gle/QKjC94mqLALXG1mA8

Once we receive your submitted bank statement(s), our finance team will promptly review and verify the overcharged amount. Upon successful verification, we will initiate the refund process to reimburse you for the excess charges. We strive to complete this process as quickly as possible and appreciate your patience during this time.

We apologize for any inconvenience caused by these overcharges. Your satisfaction is of utmost importance to us.

If you have any questions or require further assistance, please do not hesitate to reach out person in charge below:

1. En Rustam Bin Samsul/03 5544 5911

2. En Abdul Hafiz Syafiq/03 5544 5832

ID No.Document DescriptionAttached DocumentSD_FileName
3019222 1 Announcement Doc View ANM_262_1.pdf
3019229 2 Announcement Doc View ANM_262_2.pdf
3019235 3 Announcement Doc View ANM_262_3.pdf


SQASI/CMCS/1/23/0003

Announcement on the Occasion of Hari Raya Aidiladha 2023 Holiday and the Closure of SIRIM Berhad and Its Subsidiaries' Operations

Dear Value Customers

In line with the announcement by the Selangor State Government's media dated 27 June 2023, attached herewith is the Letter of Announcement on the Occasion of Hari Raya Aidiladha 2023 Holiday and the Closure of SIRIM Berhad and Its Subsidiaries' Operations on 30 June 2023 for information and attention of all.

 

ID No.Document DescriptionAttached DocumentSD_FileName
3064957 1 Announcement Doc View ANM_263_1.jpg


SQASI/CMCS/1/23/0004

UPDATES ON CERTIFICATION OF IPV6 OVER CELLULAR EQUIPMENT WITHOUT WIFI INTERFACE (UNDER TERMINAL/HOST) OR IPV6 EQUIPMENT OVER OTHER MEDIUM (E.G: FIBER OPTIC ETC. EXCEPT ETHERNET LAN) UNDER INTERIM TYPE APPROVAL

Announcement date: 13th July 2023

 Dear Valued Customer,

 Please be informed that the implementation of the interim Type Approval for IPv6 cellular equipment without WiFi interface or IPv6 equipment over other medium (e.g: fiber optic etc. except Ethernet LAN), is extended for another year, effective from 10th July 2023, until further notice. As such, all new applications and renewal of Certificate of Conformity (CoC) are allowed with a maximum validity of one (1) year.

 However, within the interim approval period, the applicant must conduct the test in any accredited laboratory available and submit the test report for SIRIM evaluation. Full approval will be issued if the IPv6 over cellular interface or other medium complies with the IPv6 requirements.

 Should any further clarification on this matter is needed, please do not hesitate to contact following person in charge or alternatively, you may also email to cmcstech@sirim.my or message via WhatsApp at 019 717 2627.

 1.       En Muhd Faiz  – 03-55445104; mdfaiz@sirim.my



SQASI/CMCS/1/23/0005

LATEST PAYMENT PROCEDURE FOR LABEL APPLICATION/ PRODUCT REGISTRATION
Announcement Date: 20/7/2023

Dear Valued Customer

We extend our heartfelt gratitude for your continuous support and patronage of SIRIM QAS International Sdn. Bhd.

We are pleased to update you with the latest payment procedure for label application/ product registration. Starting 1st July 2023, payment for all approved label application/ product registration must be made within three (3) months, or 90 days, from the approval date. Beyond the said duration, approved applications with outstanding payments will be duly rejected, and the applicant will need to resubmit the application.

As such, we strongly advise you to adhere to the specified timeline to ensure smooth and timely registration of your Product Serial Number or IMEI number.

Should you require further clarification or assistance regarding this matter, please do not hesitate to contact us via email at CMCSLABEL@sirim.my or reach out to us via WhatsApp at 019 717 2627.

Thank you.


SQASI/CMCS/1/23/0006

Updates on the arrangement of services operation by CMCS

Dear Valued Customers,

We are pleased to inform you that, in light of the improved situation regarding the COVID-19 pandemic and the subsequent lifting of lockdown measures, CMCS has made some changes to our service operations.

Referring to the previous announcements published in eComM during the pandemic, we would like to provide you with the following updates:

a. Announcement titled SQASI/CMCS/1/20/0004 EXTENSION OF MOVEMENT CONTROL ORDER (MCO) (formerly MOVEMENT RESTRICTION ORDER) BY THE GOVERNMENT: Item no. iv (b) Application will now be granted an interim approval for a period of 3 months, as opposed to the previous duration of 1 month.

b. Announcement titled SQASI/CMCS/1/21/0011 NOTICE ON CMCS SERVICES OPERATION PURSUANT TOTAL NATIONWIDE LOCKDOWN BY THE GOVERNMENT: For products that require connectivity testing, the tests will now be conducted physically with the dedicated officer in charge. Applicants should make the necessary arrangements accordingly.

Please note that both aforementioned changes will no longer be applicable starting from 1/08/2023. Therefore, the 3 months interim approval will no longer be in effect, and for products that require connectivity testing, applicants are required to conduct the tests physically with the dedicated officer in charge.

If you require further information, please feel free to contact us via email at CMCSTECH@sirim.my or through the CMCS ASSIST WhatsApp number at 019 717 2627.

We appreciate your continued support and understanding.



SQASI/CMCS/1/23/0007

eGHL FPX Service Scheduled Downtime

Dear Valued Customers,

We hope this message finds you well. We would like to inform you about an upcoming maintenance activity that will impact our online banking services.

Migration for Firewall Activity:

Date: August 22nd (Tuesday)

Time: 6:00 PM - 9:00 PM

During this maintenance window, we will be conducting a migration for firewall activity to enhance the security and reliability of our systems. However, please note that as a result, all online banking channels will be temporarily unavailable during the specified time.

We recommend that you plan your banking transactions accordingly to avoid any disruptions during this period.



SQASI/CMCS/1/23/0008

INTRODUCTION OF A PROCESSING FEE FOR INFORMATION TECHNOLOGY (IT)/NETWORKING APPLICATIONS AND EVALUATION FEE FOR INTERNAL RADIO FREQUENCY (RF) TEST REPORTS

Dear Valued Customers,

We would like to inform you about an upcoming implementation of fees for IT/Networking applications and Type Approval (Internal Testing Category. Over the past years, it has been our pleasure to offer you the aforesaid services with zero evaluation charges. However, as our business evolves, we recognize the need to reassess and realign our fee structure to continue offering you the exceptional services you deserve.

Starting 2nd October 2023, we will be introducing a nominal processing fee for IT/Networking application, evaluation fee for internal RF test report. We understand that this change might raise questions, and we want to assure you that this decision was made with your best interest in mind. Therefore, we would like to highlight the rationale behind this implementation:

          1.Processing Fee for IT/Networking Applications

Due to the transition of IPv4 to IPv6 address, numerous IT and networking products imported into Malaysia are already IPv6-ready. As such, we have restructured the current IT/Networking application process to ensure a thorough evaluation so that all IT and networking products supporting IPv6 are certified according to the requirements stipulated in the technical codes MCMC MTSFB TC T013:2019. Thus, a processing fee of RM50 will be applicable to each IT/Networking application. This fee will cover the costs associated with the application review and evaluation before the issuance of the approval number (SQASI/OTH/23/XXXX) with one (1) year validity period.

 

          2. Evaluation Fee for Internal Radio Frequency (RF) Test Reports 

An evaluation fee of RM 300 will be imposed for each internally issued RF test report for the Type Approval application submitted under the Internal Testing category (RF test report issued by SIRIM). These fees are intended to compensate for the time and resources required to conduct the evaluation.

The decision to implement the above fees was made after further deliberation with our management on our operational costs and the resources required for us to deliver a high quality and standard of our services. Your support has been essential to our growth, and we are committed to delivering an even better experience moving forward.

If you have any questions or concerns, please do not hesitate to reach out to our dedicated customer support team at cmcstech@sirim.my or WhatsApp @ 019 717 2627. We are glad to address any queries you may have.

Thank you for your understanding and continued trust.



SQASI/CMCS/1/23/0009

RENEWAL OF CERTIFICATE OF CONFORMITY (COC) THAT HAS EXPIRED FOR MORE THAN SIX MONTHS (6).

Announcement Date: 13 December 2023

Dear Valued Customers,

We would like to inform you of the recent enhancement made to the e-ComM system involving the renewal of the Certificate of Conformity (CoC). Following this enhancement, please be informed that CoCs that have been expired for more than six (6) months will now be automatically blocked or suspended for renewal.

In adherence to clause 4.3 of the Certification Agreement eTAC/DOC/01-1, the system will automatically suspend the CoC with prior notice from SIRIM QAS International if it has expired for more than six (6) months. In the event that no action is taken by the Certificate Holder within fourteen (14) working days from the suspension date of the CoC, the CoC shall be recommended to the Malaysian Communications and Multimedia Commission (MCMC) for cancellation without further notice to the Certificate Holder.

However, impacted applicants are given a grace period of 30 days from the date of this announcement to proceed with renewal applications. If no action is taken within this 30-day period, the approved Type Approval application will be closed, and the impacted model shall be subjected to a new Type Approval application before it may be imported.

If you have any questions or concerns, please do not hesitate to reach out to our dedicated customer support team at cmcstech@sirim.my or WhatsApp @ 019 717 2627. We are glad to address any queries you may have.

Thank you for your understanding and continued trust in us.



SQASI/CMCS/1/24/0001

Revised Service Tax Rate: Adjustment to 8% in Accordance with Updated "Garis Panduan Cukai Perkhidmatan"

Importance Notice : Revised Service Tax Rate: Adjustment to 8% in Accordance with Updated "Garis Panduan Cukai Perkhidmatan"

Dear Valued Customers,

We trust this message will find you in excellent health. We would like to kindly bring to your attention a significant update concerning the Service Tax rate, which will be effective from March 1st, 2024.In alignment with recent regulatory adjustments and in strict adherence to the updated "Garis Panduan Cukai Perkhidmatan" released by the Royal Malaysian Customs Department (RMCD), we wish to inform you that the Service Tax rate for our esteemed products/services will be adjusted from 6% to 8%, commencing on March 1st, 2024.

The applicant shall be responsible for and shall pay at its own costs and expenses when due and payable the 8% SST imposed by the Government or other relevant authority, in accordance with the aforementioned changes.

We sincerely appreciate your understanding and cooperation in light of these changes. Should you have any inquiries or require further clarification, please do not hesitate to email to cmcstech@sirim.my or message via WhatsApp to 019 717 2627.

Wishing you continued success and well-being.



SQASI/CMCS/1/24/0002

PUBLICATION OF NEW TECHNICAL CODES BY MALAYSIAN COMMUNICATION AND MULTIMEDIA COMMISSION (MCMC)

Announcement date: 13/2/2024

 PUBLICATION OF NEW TECHNICAL CODES BY MALAYSIAN COMMUNICATION AND MULTIMEDIA COMMISSION (MCMC)

Dear Valued Customer,

Please be informed that the Malaysian Communication and Multimedia Commission (MCMC) has on 31st October 2023 approved and published two (2) new technical codes for certification of communication and hybrid equipment as listed below.

 

No.

Title

Reference Number

1.

Aeronautical Radiocommunications

Equipment – Specifications

MCMC MTSFB TC T020:2023

2.

Maritime Radiocommunications

Equipment – Specifications

MCMC MTSFB TC T021:2023

The technical codes may be downloaded from MCMC website under the Technical Regulation – Register of Technical Codes (https://www.mcmc.gov.my/Legal/Register/CMA-Registers.aspx).

In line with this, related communication and hybrid equipment submitted for certification shall comply with the requirements stipulated in these technical codes. A six (6) month grace period is granted by MCMC from the registration date until the full implementation, commencing on 1st May 2024.

Existing Applications: Within the grace period, applicants are allowed to renew their CoC for a maximum period of one (1) year. However, effective 1st May 2024, renewal of the existing CoC will no longer be permitted. Instead, existing approval of the relevant equipment shall be updated and comply with the latest technical codes requirements through the submission of the Parallel by Comparison (PBC) application.

New Application: Applicant is encouraged to comply with the technical codes within the grace period. Full compliance shall be mandatory beginning 1st May 2024.

Should any further clarification on this matter is needed, please do not hesitate to email to cmcstech@sirim.my or message via WhatsApp to 019 717 2627.

Your great support is very much appreciated. Thank you.



SQASI/CMCS/1/24/0003

INTRODUCTION OF THE INTELLECTUAL PROPERTY (IP) FORM

SQASI/CMCS/1/24/0003: INTRODUCTION OF THE INTELLECTUAL PROPERTY (IP) FORM

Announcement date: 14/3/2024

Dear Valued Customers,

We are pleased to introduce the new Intellectual Property (IP) Forms, which will replace the current trademark authorization letter in use. Kindly refer to the following specified category of trademark declaration for Type Approval application for the applicability of the form.

Category

Required Document

Applicant had been authorized by the trademark / brand name owner.

  1. Evidence of registration certificate issued by Intellectual Property Corporation of Malaysia (MyIPO) or equivalent foreign organization;
  2. Intellectual Property (IP) Authorization Letter (eTAC/FOR/01-8)

 

The applicant did not obtain the written consent and authorization to use the trademark/brand.

Intellectual Property (IP) Undertaking form issued by the applicant (eTAC/FOR/01-9)

 The use of the forms shall be effective with immediate effect. You may find the templates in the attachment.

If you have any questions or concerns, please do not hesitate to reach out to our dedicated customer support team at cmcstech@sirim.my or WhatsApp @ 019 717 2627. We are glad to address any queries you may have.
ID No.Document DescriptionAttached DocumentSD_FileName
3345454 1 Announcement Doc View ANM_272_2.docx
3347104 2 Announcement Doc View ANM_272_3.docx


SQASI/CMCS/1/24/0004

FULLY IMPLEMENTATION OF ONLINE PAYMENT THROUGH SYSTEM PAYMENT PORTAL

Dear Valued Customer

Effective April 1, 2024, we will fully implement an online payment mechanism through our System Payment Portal as to align with the recent decision by Management and reflect our ongoing commitment to enhance operational efficiency and streamline financial receipting processes.

Thus, cash or cheque payments will no longer be accepted. Our online payment portal supports a variety of payment methods such as FPX, Credit Card, E-Wallet, etc to ensure flexibility and convenience for our valued customers. 

We deeply appreciate your cooperation and understanding on the above-mentioned matters. 


SQASI/CMCS/1/24/0005

CLOSURE OF CMCS’s OPERATION DURING HARI RAYA AIDIlFITRI 2024
Announcement date 9th April 2024

Dear Valued Customers,

Kindly be informed that both online and physical operation  for Communication and Multimedia Certification Section (CMCS), Building 25, will be closed from 10th April 2024 (Wednesday) until 12th April 2024 (Friday) in conjunction with the Hari Raya Aidilfitri celebration.

Our operation shall resume on 15th April 2024 (Monday).

All applications submitted will be processed as usual on 15th April 2024 (Monday). Please expect delay in application processing during this time due to high volume of submissions. Your patience and understanding is highly appreciated.

If further assistance is required, please do not hesitate to contact the following team:

1. Import permit /CoA application 
sirimepermit@sirim.my 

2. Label and product registration 
cmcslabel@sirim.my 

3. Technical inquiry 
cmcstech@sirim.my 

4. Type Approval submission inquiry 
cmcsapp@sirim.my 

Whatsapp Hotline 
019 717 2627 (Operation Executive Team’s/ Technical Inquiry)
019-6002627  (SACL: Special Approval Personal)


We thank you for your cooperation and continuous support.
We wish everyone safe and protected during this Hari Raya season

Thank you