Privacy Commissioner warns against paper-based Covid tracing registers

September 17, 2021
WELLINGTON, NEW ZEALAND - AUGUST 18: A NZ Covid Tracer App QR code and hand sanitiser sit at the entrance to a Countdown supermarket during the first day of a national lockdown on August 18, 2021 in Wellington, New Zealand. Level 4 lockdown restrictions have come into effect across New Zealand for the next three days, while Auckland and the Coromandel Peninsula will remain in lockdown for seven days after a positive COVID-19 case was confirmed in the community in Auckland on Tuesday. The positive case traveled to Coromandel over the weekend and the source of the infection is still unknown. New Zealand health officials are also yet to confirm whether it is the highly contagious Delta variant of the coronavirus. Under COVID-19 Alert Level 4 measures, people are instructed to stay at home in their bubble other than for essential reasons, with travel severely limited. All non-essential businesses are closed, including bars, restaurants, cinemas and playgrounds. All indoor and outdoor events are banned, while schools have switched to online learning. Essential services remain open, including supermarkets and pharmacies. (Photo by Hagen Hopkins/Getty Images)

The Privacy Commissioner is warning written record keeping options for Covid-19 contact tracing may be putting people's personal information at risk.

Currently, all businesses and venues are required to display a mandatory QR Code to digitally scan with a smart phone and an alternate paper version to make an entry by hand in order to aid contact tracing efforts if a person with Covid-19 visits the location. 

However, Privacy Commissioner John Edwards is concerned that the wrong people could be gaining access to the information presented on the paper-based Covid register. 

While most businesses are displaying a QR code, some are relying on the paper alternative which Edwards says leaves people's information exposed to the public, which may go against the Privacy Act.

The Privacy Commissioner said businesses leaving personal details in a "public facing position" where it can be viewed by the public is a "leading cause of privacy breaches relating to Covid-19". 

"It's important that businesses provide other methods of collecting and storing contact tracing records, but in ways which also protect privacy of those whose details are being collected," John Edwards said. 

Under the Act, businesses are legally required to protect people's privacy through their record keeping systems. 

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